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		<title><![CDATA[Put ITIL best practices to work for your business]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=963467]]></link>
		<description><![CDATA[What do the new ITIL® standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals can add value, and ITIL V3 can help. ...]]></description>
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		<pubDate>Fri, 27 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<title><![CDATA[Configuresoft Hosts Webinar Featuring Independent Research Analysts Sharing Best Practices for Accelerated and Effective ITIL Adoption]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_May_2/ai_n27224189]]></link>
		<description><![CDATA[Free Webinar Provides Real-World Examples of How Operational Configuration IntelligenceTM Can Improve the Overall Efficiency and Effectiveness of ITIL Process Enhancements]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 02 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[best practice]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
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		<title><![CDATA[Siemens Business Services Furthers Investment in IT Service Management Training; Trasys to Train Siemens Technical Professionals on Updated Information Technology Infrastructure Library  Best Practices]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_4/ai_n15659556]]></link>
		<description><![CDATA[NORWALK, Conn. -- Siemens Business Services, Inc. today announced that as part of its continued investment in ITIL awareness and training, the company has contracted Trasys to facilitate the delivery of classroom and e-learning instruction on updated ITIL best practices to all of its IT service management professionals.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 04 Oct 2005 00:00:00 -0700</pubDate>
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		<category domain="http://resources.bnet.com/topic/it+service+management.html"><![CDATA[IT Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
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		<title><![CDATA[Opsware Introduces IT Automation Solution to Address European Compliance and Best Practices; Top-Ranked Server Automation System Enables Major Compliance Initiatives Including ITIL and COBiT]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_27/ai_n14698011]]></link>
		<description><![CDATA[PARIS -- Opsware Inc. (Nasdaq:OPSW), the leading provider of IT automation and utility computing software, today announced that the recently launched Server Automation System SAS, now supports major European compliance and best practices initiatives. The release, code-named Darwin for its evolution of IT automation, is the brainchild of distinguished CTO...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 27 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/automation.html"><![CDATA[automation]]></category>
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		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
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