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- Strategy, Value Creation, and the CFO
- What is the organization's strategy? How does this strategy create real financial value? What role does one play in the value-creation process? These are questions every CFO should be asking since, having solid financial discipline, they're in the best position to link strategy to execution and financial success. In order...
- White papers
- Strategy and the Balanced Scorecard
- A key attribute of strategy formation is performing a different set of activities than the rivals. By choosing a distinct set of related activities one has the opportunity to create unique value propositions for customers and thus separate oneself from competitors. These activities must be reflected in the Balanced Scorecard,...
- White papers
- Research Meets Practice
- In the process of linking scientists and practitioners through an informatics network, not only is the transfer of information being facilitated, but vital social ties between individuals and social systems that previously had no reliable links are being created. Such "Weak links," or casual and informal social ties and connections,...
- White papers
- Strategy Management and the Balanced Scorecard
- While strategy formation has seen prodigious growth, the same cannot be said of strategy execution. In fact, the statistics are downright sobering - just an estimated 10 percent of all organizations effectively execute their strategies. The Balanced Scorecard has decisively demonstrated that strategy can be executed by all organizations willing...
- White papers
- The Office of Strategy Management
- The statistics surrounding the success that organizations have in executing strategy is low. There is often a chronic disconnect in organizations between strategy formulation and strategy execution. An Office of Strategy Management, or OSM, is intended to close that gap. It is typically a new unit at the corporate level...
- White papers
- Strategy Maps for Government Organizations
- As today's government organizations continue to look for effective tools to improve performance management, leading organizations are leveraging the power of strategy maps to help execute strategy. This paper describes how one Defense organization developed powerful strategy maps to drive results and meet their mission. Most organizations consist of many...
- White papers
- The Balanced Scorecard Meets Private Health Care
- The Balanced ScoreCard BSC is widely accepted as an effective tool for strategy and change. In general, the Balanced Scorecard works by communicating an organization's strategic plan via strategic maps in which the cause-effect relationships between the different strategic objectives can be visualized. These maps are a tool for change.
- White papers
- Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard Part 1 of 4
- This paper reports evidence on the effectiveness of the Balanced Scorecard BSC as a strategy communication and management-control device. This paper reviews management control and communication literatures that identify criteria for effective control and communication of strategy. The paper analyzes empirical interview and archival data to model the use and...
- White papers
- Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard Part 2 of 4
- The company studied in this paper is a U.S. FORTUNE 500 equipment manufacturing company with in excess of 25,000 employees and $6 billion sales. The company began changing its performance measurement systems with a BSC pilot study that focuses on a very important but relatively small (in terms of individuals...
- White papers
- Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard, Part 3 of 4
- The company studied in this paper is a U.S. FORTUNE 500 equipment manufacturing company with in excess of 25,000 employees and $6 billion sales. The company began changing its performance measurement systems with a BSC pilot study that focuses on a very important but relatively small (in terms of individuals...
- White papers
- Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard, Part 4 of 4
- The Balanced ScoreCard BSC is an innovative strategy communication and management control development. However, as with all innovations, establishing its validity takes time, objective evidence, and careful analysis. There is always the danger that promotional "Hype" will promise more than a technique can deliver, which could lead to disappointment, skepticism,...
- White papers
- Strategy Execution in Government Organizations
- Similar to the private sector in the post-Enron era, today's government organizations face accountability and stewardship challenges like never before. In addition, government organizations confront these challenges from multiple stakeholders (service recipients, employees, funding authorities, communities, and taxpayers) who also demand increased service and at the same time increased efficiency....
- White papers
- A Learning-and-Growth Metric for Strategy-Focused Organizations, Part I
- Based on the consulting experience that the conventional enablers of learning and growth in the Balanced Scorecard Framework BSC are insufficient for "Driving down" strategy, this paper introduce into BSC an additional tier of "Meta-enablers" for learning and growth. Meta-enablers are mental-growth competencies that ground and enable the conventional enablers,...
- White papers
- The Principles of Integrated Product Development
- Better customer relationships, frequent communication, and feedback systems lead to better understanding the customer's/user's needs. Customer involvement increases the probability of the product meeting those needs and being successful in the market. Methodologies such as Quality Function Deployment aid in defining customer needs and translating those needs into specific product,...
- White papers
- Managing IT According to a Hierarchy of Needs
- In this paper, the author asserts that IT is a commodity and as such offers little competitive distinction and therefore no competitive advantage. As a result, the author suggests that IT investments be curtailed based on the lack of bottom-line impact which can ultimately be derived from such spending. Indeed,...
- White papers
- New Cluster Mapping Project Helps Companies Locate Facilities
- Too often corporations decide to locate facilities based solely on cost savings. And that's shortsighted, argues the Harvard Business School professor. Instead, business leaders should look for locations that gather industry-specific resources together in one "Cluster" think Silicon Valley or the Napa wine country that can lead to competitive advantage.
- White papers
- Don't Believe the Hype: Strategic Acquisitions Can Benefit Firm Performance
- While mergers and acquisitions have slowed in the lagging economy - particularly following the unprecedented boom in deals in the late 1990s and 2000 - a professor of organization and management at Emory University's Goizueta Business School is likely not surprised by recent M&A activity in the software industry. After...
- White papers
- Performance Improvement: What Gets Results?
- Installing a tool will not, by itself, increase an organization's performance. Although executives and managers usually talk about Activity-Based Costing systems and other tools as if they were an end unto themselves, each of these projects have been implemented only to improve the performance of the organization. Successful completion of...
- White papers
- Performance Agreements Lead to Improved Organizational Results
- General Accounting Office's GAO report, Emerging Benefits from Selected Agencies' Use of Performance Agreements, centered on the implementation of performance agreements in three agencies - Veterans Health Administration, the Department of Transportation, and the Office of Student Financial Assistance within the Department of Education. Each agency uses performance agreements to...
- White papers
- How Strategic Performance Management Is Helping Companies Create Business Value
- To maximize their resources, managers need to know the game plan and their role in it. They also need frequent and accurate feedback telling them how they are doing, where they are falling short, and what they need to do to get back on track. Performance management is supposed to...
- White papers 2003-01-01
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