BNET Industries
- Private
- US
Dow Jones Description
Computer Software Developer
Chairman & CEO
David B. GouldNumber of Employees 200
Contact Information
3979 Freedom Cir
Santa Clara, California 95054
(408) 830-5400
Peer Companies
NAICS Code Administrative Management and General Management Consulting Services: 541611
News & Analysis
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blue pumpkin software inc. and contact center - All News and Analysis
Blue Pumpkin Launches New WFM Solution for Smaller Contact Centers
- 2004-08-10
ICCM -- Blue Pumpkin Booth #701 -- Blue Pumpkin, an industry leader in enterprise workforce optimization solutions, today released its newest workforce management solution WFM: Blue Pumpkin Director Professional. Aimed at small- to medium-sized contact centers with up to 150 agents, the new offering provides many of the capabilities...
Playing the Numbers: Using ACD Statistics for Workforce Management
BNET
- 2001-09-14
The contact center ACD supplies a potpourri of statistics. Used properly, ACD statistics can be a boon for workforce management forecasting and scheduling. However, the ACD provides so much detail that interpreting the information can be like drinking water from a fire hydrant. This article outlines some relevant ACD statistics...
Blue Pumpkin Software Announces First Comprehensive Scheduling Solution For Global Contact Centers With Complex Work Rules
- 2000-01-25
Business Editors/Technology Writers
Rock Hill Telephone Selects Blue Pumpkin PrimeTime for Contact Center Workforce Management; Improved Customer Service Levels Cited as Leading Benefit
- 1999-10-12
MOUNTAIN VIEW, Calif.--BUSINESS WIRE--Oct. 12, 1999--
Blue Pumpkin Software Announces PrimeTime 2.0, Industry's First Shrink-Wrapped Solution for Managing Multi-Skilled Customer Contact Centers
- 1999-07-06
MOUNTAIN VIEW, Calif.--BUSINESS WIRE--July 6, 1999--
- 1
Decision Makers
| Name (plus bio) | Position |
|---|---|
| Nick Discombe | President & COO |
| Illah Nourbakhsh | Chief Scientist |
| Nilesh Shah | CFO & Executive Vice President |
| William F. Evans | CFO |
| Elizabeth Ussher | Vice President |
| Michael Maoz | Vice President |
| Harry Watkins | Director, R |
| Robert Mirani | Director, Planning |
| Katrina Howell | Program Manager |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| David B. Gould | Chairman & CEO |
| Robert Marshall | Board of Directors |
| Ron Conway | Board of Directors |
| Organization | Position | Status |
|---|---|---|
| Witness Systems Inc. | Chairman & CEO | Current |
| Blue Pumpkin Software Inc. | Chairman & CEO | Current |
| Erevenue, Inc. | Current | |
| Witness Systems Inc. | Board of Directors | Current |
| Ibbs Sa | Board of Directors | Current |
| Primerevenue, Inc. | Former | |
| Management Science | Former | |
| Management Science America, Inc. | Former | |
| Emory University | MBA | Former |
| Emory University | Bachelor's In Economics | Former |
| Organization | Position | Status |
|---|---|---|
| Witness Systems Inc. | President & COO | Current |
| Blue Pumpkin Software Inc. | President & COO | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Chief Scientist | Current |
| Mobot, Inc. | Chief Scientist | Current |
| Mobot, Inc. | Co-Founder | Current |
| Blue Pumpkin Software Inc. | Co-Founder | Current |
| Qolt | Education Co-Director | Current |
| Robotics Corporation | Assistant Professor | Current |
| Interfaces Technology Transfer and Training | Current | |
| Jet Propulsion Laboratory | Former | |
| Stanford University | Ph.D. In Computer Science | Former |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | CFO & Executive Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | CFO | Current |
| Witness Systems Inc. | CFO & Executive Vice President | Current |
| Productivity Point International | CFO | Former |
| Productivity Point International | executive vice president | Former |
| University of Illinois | A graduate of | Former |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Vice President | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Director, R | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Director, Planning | Current |
| Organization | Position | Status |
|---|---|---|
| Blue Pumpkin Software Inc. | Program Manager | Current |
| Organization | Position | Status |
|---|---|---|
| Selby Venture Partners | Managing Director | Current |
| Selby Venture Partners | Chairman | Current |
| Bay Microsystems, Inc. | Board of Directors | Current |
| Quicksilver Technology, Inc | Board of Directors | Current |
| Triformix, Inc | Board of Directors | Current |
| Blue Pumpkin Software Inc. | Board of Directors | Current |
| FABRIC7 Systems, Inc. | Board of Directors | Current |
| Sierra Monitor Corporation | Board Member | Current |
| InfoGear Technology Corporation | CEO | Former |
| InfoGear Technology Corporation | President | Former |
| Tandem Computers | Coo | Former |
| Selby Venture Partners | Co-Founder | Former |
| Tandem Computers | Co-Founder | Former |
| InfoGear Technology Corporation | Founder | Former |
| Selby Venture Partners | Managing Partner | Former |
| Selby Venture Partners | Owner | Former |
| Tandem Computers | Senior Executive | Former |
| HotRail, Inc. | Investor | Former |
| 3ware Inc. | Investor | Former |
| Pepperdine University | MBA | Former |
| Organization | Position | Status |
|---|---|---|
| Myyearbook | Founder and Managing Partner of the Angel Investors Lp | Current |
| Anchor Intelligence, Inc. | Co-Founder | Current |
| I-Behavior, Inc. | Founder and Managing Partner of the Angel Investors Lp | Current |
| Plaxo, Inc. | General Partner of Angel Investors, LP, and Advisor | Current |
| Merchantcircle | Current | |
| Snapjot, Inc. | Current | |
| Napster, Inc. | Board of Directors | Current |
| Sendmail, Inc. | Board of Directors | Current |
| Support, Inc | Board of Directors | Current |
| I-Behavior, Inc. | Board of Directors | Current |
| Odesk Corporation | Board of Directors | Current |
| Ask Jeeves | Board of Directors | Current |
| Acerno | Board of Directors | Current |
| Blue Pumpkin Software Inc. | Board of Directors | Current |
| Vitrue, Inc | Board of Directors | Current |
| Personal Training Systems | CEO | Former |
| National Semiconductor Corporation | CEO | Former |
| National Semiconductor Corporation | President | Former |
| Personal Training Systems | President | Former |
| National Semiconductor Corporation | Co-Founder | Former |
| Personal Training Systems | Co-Founder | Former |
| UCSF Medical Center | Former | |
| The University of California, San Francisco | Former |
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