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The Evolution Of A New Species: The BSP

Whenever a new business mutation appears in today's survival of the fittest Web world, knowing what to call it is can be a conundrum. It is a time of change in the outsourcing world as the Business Service Provider BSP evolves. The question it tries to address is what exactly...

Tags: Business services, Business process outsourcing (BPO), Everest Group, BPO provider, business service, BPO, service provider, Microsoft ASP, outsourcing, accounting, Internet, Web

White papers 2000-09-01

Additional Resources

Vengroff, Williams & Associates, Inc. Announces New BPO Solution for Midsized Global Organizations

Vengroff, Williams & Associates, Inc., aglobal provider of receivables management and business process outsourcingsolutions, today announced a new low-cost in country solution for small tomidsized corporations. Historically, midsized businesses have been limitedin their ability to leverage BPO due to the costs and lengthyimplementation times associated with full-scale outsourcing projects. WithVengroff,...

Articles 2008-06-25

TeleTech Expands Agreement With Leading Global Financial Services Company

TeleTechHoldings, Inc. (NASDAQ: TTEC), one of the largest and mostgeographically diverse global providers of business process outsourcing BPOsolutions, today announced that it has expanded its multiyear agreementwith a leading global financial services company. The client, a Fortune 500 company, has selected TeleTech to continue toprovide BPO...

Articles 2008-06-25

Stradling Global Sourcing Changes Name to Avasant

NEWPORT BEACH, Calif., June 24 /PRNewswire/ -- Stradling Global Sourcing today announced that it has changed the company's name to Avasant to more accurately reflect its focus on providing global management advisory services. The word Avasant is an amalgam of the Latin derived root "aviso," meaning "to...

Articles 2008-06-24

Veteran Citigroup Executive Joins Adventity

Sankar Krishnan Appointed as Managing Director and Business Development Head, Global Transaction Services Adventity Expands Presence into Canada NEW YORK -- Adventity, the fastest growing global provider of strategic Knowledge Process Outsourcing KPO and Business Process Outsourcing BPO services to the world's top financial institutions and...

Articles 2008-06-24

Only 4% of Insurers with Fewer Than 1,000 Employees Currently Outsource Their Policy Administration; However, 22% Are Considering It - Trends and Strategies in Policy Administration BPO

DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/research/447609/trends_and_strateg) has announced the addition of the "Trends and Strategies in Policy Administration BPO Strategic Focus" report to their offering. Introduction To be competitive, insurers need to transform their legacy policy administration process so that they can get to market...

Articles 2008-06-20

NelsonHall Forecasts Cross Border Payment Process Outsourcing Market Will Reach $17.2Bn by 2012

NelsonHall, the leading independent businessprocess outsourcing BPO analyst firm, today announced the availability ofits latest research entitled "Cross Border Payment Process OutsourcingAssessment and Forecast" authored by Andy Efstathiou, Research Director atNelsonHall. This report is a comprehensive assessment of cross borderpayment process outsourcing cross border payment BPO services globallyand recommendations...

Articles 2008-06-19

Sutherland Named 'Partner of Choice' by Jamba

Sutherland Global Services, aleading multi-national Business ProcessOutsourcing BPO provider, today announced that it has been namedCustomer Lifecycle Management CLM "Partner of Choice" by Jamba, one ofthe world's leading mobile entertainment brands. Based in Berlin, Germany and Los Angeles, CA, Jamba is best known for thecreation, marketing and...

Articles 2008-06-19

TBR Research Reveals Strong Expansion of Global and India-Based Business Process Outsourcing (BPO) Vendors Delivering Services From Eastern Europe

TBR is pleased to announce the publishing ofits research paper, "BPO Delivery from Eastern Europe: Market & ProviderOverview." The new report offers end users and vendors an overview of theEastern European BPO market, the key differences between countries in theregion, profiles of the key BPO vendors and fundamental considerations whenchoosing...

Articles 2008-06-18

TeleTech Expands Agreement With Leading Financial Services Provider

TeleTechHoldings, Inc . (NASDAQ: TTEC), one of the largest and mostgeographically diverse global providers of business process outsourcing BPOsolutions, today announced that it has expanded its multiyear agreementwith a leading financial services firm. The agreement includes continuing support of business process services fora Fortune 200 financial services provider....

Articles 2008-06-18

Ping Identity Powers Internet Single Sign-on for More Than 100 SaaS Providers

SaaS Vendors Choose PingFederate and Ping Identity's SaaS Partner Program for Proven, Standards-Based SSO DENVER -- Ping Identity[R] today announced it has passed the 100 milestone for software as a service SaaS and Business Process Outsource BPO providers now using PingFederate[R] for secure Internet single sign-on. The company...

Articles 2008-06-18

Infosys BPO Conferred 'Provider of the Year' Award

Establishes Itself as the Leader in F&A Outsourcing Category for the Second Consecutive Year BANGALORE, India, June 18 /PRNewswire-FirstCall/ -- Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, has been awarded the Provider of the Year 2008 award in the Large Enterprise Category by FAO...

Articles 2008-06-18

MphasiS/Eldorado Launches Revolutionary Next Generation Healthcare Claims and Benefits System

Javelina reduces total cost of ownership TCO with automated healthcare management and application interoperability SAN FRANCISCO -- MphasiS Healthcare Solutions MHS/Eldorado, a provider of health benefit management and business process outsourcing BPO services, today announced the launch of Javelina, the company's next generation, browser-based healthcare claims and benefits...

Articles 2008-06-18

Avotus Appoints Industry Veteran to Head TEM Sales Function

Susan O'Drobinak Named Vice President, Telecom Expense Management TEM Sales TORONTO & BOSTON -- Avotus Corporation, the leading provider of Telecom Management Services, including Expense Management TEM, eProcurement, and usage management solutions, today announced that Susan O'Drobinak has been appointed Vice President of TEM Sales, effective immediately. Her...

Articles 2008-06-17

DST Health Solutions® and Colorado Access Extend Agreement for Business Process Outsourcing Services

Comprehensive Outsourcing Services Help Health Plan Improve Efficiency, Reduce Administrative Costs and Focus on Business Growth BIRMINGHAM, Ala., June 16 /PRNewswire-FirstCall/ -- DST Health Solutions today announced that Colorado Access has extended its agreement for business process outsourcing BPO services, including claims payment and front-end processing. This...

Articles 2008-06-16

Journal of Drugs in Dermatology Highlights Data Showing the Benefits of Solubilized 5% Benzoyl Peroxide Gel in the Treatment of Acne

Data show novel formulation of solubilized 5% benzoyl peroxide BPO from Obagi Medical Products, Inc., provides faster reduction of acne lesions compared to a leading combination treatment LONG BEACH, Calif. -- Obagi Medical Products, Inc. (Nasdaq:OMPI), a leader in topical aesthetic and therapeutic skin health systems, announced today...

Articles 2008-06-16

Cognera Wins Global Outsourcing Excellence Award

Forbes and Everest Group Sponsor Key Industry Award CALGARY, Alberta -- Cognera Corp., a leading provider of settlement, billing and support services for utilities and competitive retailers across North America, announced today that it has received the 2008 Outsourcing Excellence Award presented by the Outsourcing Center in the...

Articles 2008-06-16

WNS Adds ERP Optimization Capability for Finance & Accounting Services with Acquisition of BizAps

Acquisition to enhance F&A shared services transformation for global clients NEW YORK & LONDON -- WNS Holdings Limited (NYSE: WNS), a leading provider of global business process outsourcing BPO services, today announced it has acquired Business Applications Associates Ltd. BizAps, a provider of SAP solutions to optimize ERP...

Articles 2008-06-16

William Blair & Company Initiates Coverage of Affiliated Computer Services, Inc. With Market Perform Rating

CHICAGO -- William Blair & Company initiated research coverage of Affiliated Computer Services, Inc. (NYSE: ACS) ($54.29), a global provider of IT and business process outsourcing BPO services to commercial and government entities, with a Market Perform rating and a Core Growth company profile. Associate Analyst Bhavan Suri...

Articles 2008-06-13

Visionet Systems Expands Its Indian Mortgage BPO Operations

Mortgage QA/QC Review and Title Processing Segments Lead the Growth CRANBURY, N.J. -- As the mortgage industry slows and consolidates it is increasingly relying on competent and specialized outsourced service providers like Visionet. As a result, Visionet is experiencing rapid growth in its Business Process Outsourcing operations and...

Articles 2008-06-11