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- Hedge Funds Catch The Outsourcing Wave
- Now a days there are many outsourcing services to choose from and numerous providers of these services whether Application Services Providers ("ASP") or Business Process Outsourcing solutions ("BPO"). Simply speaking, an ASP solution involves remotely accessing a software application that is fully-hosted in an external data center and maintained by...
- White papers 2006-10-26
Additional Resources
- What's Driving The Growth Of BPO? The Emergence Of Transaction Engines - II
- The term "transaction engine" is intended to capture the repetitive and scalable nature of the solutions outsourcing providers develop to provide BPO services through the use of labor arbitrage. The article discusses the two types of repetitive activities in a transaction engine and the synergy across these two types. Transaction...
- White papers 2002-12-01
- Business Process Outsourcing Services for the Banking Industry
- Financial institutions have significant opportunity to leverage Business Process Outsourcing BPO to enable their global strategies. Partnering with the right BPO provider brings capabilities and skills beyond just the BPO solution. Accenture is a high-value deliverer. Accenture not only delivers cost-efficiency, Accenture has the industry business knowledge, assets and tools...
- White papers
- Building A Case For BPO Why Haven't Companies Recognized The Value Proposition?
- Business process outsourcing BPO has been a highly successful business solution strategy for several years now. Fortune 500 organizations know the value proposition of outsourcing important, non-core business processes have adopted BPO as a cornerstone of their strategic objectives. It is considered as a means of focusing their time, talent,...
- White papers 2002-07-01
- Examining the Evolving Offshore Business Process Outsourcing Model: A Practitioner's Perspective of BPO
- Initially viewed skeptically by nonbelievers, Business Process Outsourcing BPO has surprised even its detractors, delivering impressive transformational results for hundreds of corporations across the globe. Acceptance of BPO continues to accelerate. The succeeding generation of BPO transcends process improvements and is making a fundamental impact on the client's business. It...
- White papers 2006-07-17
- Business Process Outsourcing: Leverage the Benefits of Outsourcing While Staying in Control
- Businesses deciding on a business process outsourcing BPO solution are turning to SAP. SAP doesn't offer BPO services, but it does support leading BPO providers in delivering BPO-specific process solutions that generate sustainable business value and, compared with providers in traditional BPO, dramatically reduce risk, lower costs, and improve quality....
- White papers 2005-04-07
- Less Risk = Better Business Process Outsourcing
- Businesses deciding on a Business Process Outsourcing BPO solution are turning to SAP. SAP doesn't offer BPO services, but it does support leading BPO providers in delivering BPO-specific process solutions that generate sustainable business value and, compared with providers in traditional BPO, dramatically reduce risk, lower costs, and improve quality....
- White papers 2005-11-01
- Custom BPO Services: Private Bank Leverages Accenture For Its Post-Closing Mortgage Function
- This privately held bank has a history of more than 30 years of successful banking and mortgage ventures in a half dozen states across the US Southwest and Midwest. The bank recognized that its post-closing mortgage function was not differentiated, and as a major costs center was not driving any...
- Case studies 2008-09-25
- Looking to the Outside: Centralized and Outsourced mySAP ERP Human Capital Management Solution
- When a best-run company decides to use Business Process Outsourcing BPO, BPO services powered by SAP solutions generate sustainable business value and dramatically reduce risk while lowering cost and improving quality. SAP does not offer BPO services but engages with leading providers to support them in delivering BPO-specific high-quality process...
- White papers 2005-04-01
- HR BPO Grows Up: In Five Short Years, HR BPO Establishes Itself as a Highly Effective Business Solution
- In 1999, after undergoing a series of successful mergers and acquisitions, British Petroleum BP realized that they needed more than just a technological overhaul to get their HR human resource function running most efficiently. Determined to achieve substantial cost savings while also enabling their HR professionals to focus on adding...
- White papers 2005-12-30
- Part 3: What's Driving the Growth of BPO?
- Transaction engines have emerged in BPO to provide solutions to repetitive activities. These engines incorporate labor arbitrage and economies of scale into the leverage creation of benefits provided by the solution. The article shows a profile of the different types of transaction engines that are emerging. Transaction engines should be...
- White papers 2003-03-01
- BPO Takes Off
- Business Process Outsourcing enters its second decade as a substantially changed animal, far more complex than the single-process, single-location arrangements that marked the early years. BPO now commonly entails outsourcing multiple functions, often to a single provider, with the work performed in multiple locations spread around the globe or "co-sourced"...
- White papers 2003-01-01
- BPO Meets BPM - Maximum Benefits From a Combined Solution
- Two dominant business management services, business process outsourcing BPO and business process management BPM are attracting attention from both industry analysts and consumers of these services - and for good reason. As organizations look to streamline business processes by focusing their resources and technology spending on core competencies, as this...
- White papers 2003-10-01
- Learning BPO: Overcoming the Misconceptions
- Learning Business Process Outsourcing BPO services are now officially the most robust segment of the corporate training field. It's easy to understand why. Learning BPO also known as training outsourcing has become the logical solution for companies seeking to move from fixed to variable costs, and to shed learning functions...
- White papers 2005-04-01
- Patni Selects Captiva's ClaimPack to Provide Insurance Claims Processing Services; BPO Firm Will Leverage the Solution to Expand its Business
- SAN DIEGO -- Captiva Software Corporation (NASDAQ:CPTV), a leading provider of input management solutions, today announced that Patni Computer Systems, one of India's leading information technology services companies, has selected ClaimPackTM, Captiva's award-winning claims processing solution, to enhance its business process outsourcing BPO suite and offer automated medical claims processing...
- Research articles 2005-05-17
- BPO Management Services Announces It Has Been Selected by the City of Hamilton to Deploy an Open Text Solution for Document & Records Management
- ANAHEIM, Calif. -- BPO Management Services, Inc., "BPOMS" (OTCBB:BPOM) a full service business process outsourcing company, announced today that it has recently been selected by the City of Hamilton to implement the first phase of its document management strategy using Open Text's Livelink ECM - eDOCS[TM] document and records management...
- Research articles 2007-12-10
- Intensive Care for the Bottom Line: Managing the Revenue Cycle to Maximize Profitability
- As healthcare provider organizations wrestle with improving revenues while providing high-quality care, there has been a lot of conversation about revenue cycle management and business process outsourcing BPO - with the emphasis on back-end billing. By taking a more holistic front to back-office approach, a true revenue cycle BPO solution...
- White papers 2004-10-08
- Solution Note - Claims BPO
- For the average property and casualty insurer, claims account for 80%-85% of operating expense, and claims leakage totals $35 billion annually in the US. In the health insurance space, estimates peg the cost of processing claims at $250 billion annually. To reduce claims expense, insurers are increasingly seeking to streamline...
- White papers 2005-08-10
- CRM In The BPO Sector
- A typical Information Technology Enabled Services ITES/ Business Process Outsourcing BPO service includes a scenario wherein one company hands over part of its work to another company, making it responsible for the design and implementation of the business process through the telecom and Internet medium. The cost of acquiring a...
- White papers 2006-04-17
- Veraz Networks Launches Call Center Network Compression Solution for Multi-City Contact Centers; Over 90% Savings in Bandwidth Cost with Proven 12:1 Voice Compression
- SAN JOSE, Calif. -- Veraz Networks announced today its new Call Center Network Compression solution for multi-city and multi-country call centers. When operating point-to-point communications between onshore and offshore contact centers, the high cost of international bandwidth reduces the advantage of the global call center and Business Process Outsourcing BPO...
- Research articles 2005-03-22
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