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brett waters

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Get Customers to Help Themselves | BTalk Australia: (14min 59) How can you cut the cost of answering customer enquiries without compromising the quality of your service? The answer is an integrated eService strategy, with a knowledge base serving information through all your customer channels. Brett Waters is the Australian MD for RightNow. On todayâ€™s...; Tags: Brett Waters, Strategy, Management, Phil Dobbie; Blog posts 2008-11-06

Additional Resources

Content is Still King | BTalk Australia: (7min 26) Successful web sites are rich in timely, relevant content. Today, as part of web-week on BTalk Australia, we look at what types of content you can create, from blogs to online self-help. To discuss content on your site Phil Dobbie talks to a range of...; Tags: Blog, Web 2.0, Blogging, Podcasts, Channel Management, Strategy, Internet, Marketing, Management, Phil Dobbie; Blog posts 2009-01-06
NFL star Favre learns his family is safe but home destroyed: GREEN BAY, United States AFP — Green Bay Packers quarterback Brett Favre, fearing his family's fate for 30 hours, learned that his relatives were safe but their home in rural southern Mississippi was destroyed. The American football star spoke with his mother Bonita, who spent the night with Favre's...; Tags: Agence France-Presse, football, NFL, Tragedy, tragedy, tsunami, TVs; Research articles 2005-08-30
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12

Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-13
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-13
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-13
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-13
Sports Transactions from The Sports Network.: Mar 13, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-13
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === ...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12
Sports Transactions from The Sports Network.: Mar 12, 2003 The Sports Network via COMTEX === Wednesday, March 12, 2003 === === BASEBALL === Atlanta...; Tags: The Sports Network; Research articles 2003-03-12