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- E-mail management takes off at Continental Airlines.
- M2 PRESSWIRE-22 February 2001-CONTINENTAL AIRLINES: E-mail management takes off at Continental Airlines C1994-2001 M2 COMMUNICATIONS LTD RDATE:21022001 In 1973 an IT project at Continental Airlines to support more efficient distribution of incoming calls resulted in the development of the...
- Research articles 2001-02-22
- Brightware Selected by DialAmerica For Superior Email Assistance
- Business Editors/High Tech Writers NOVATO, Calif.--BUSINESS WIRE--Aug. 15, 2000 Premier Teleservices Firm Implements Brightware to Provide eCustomer Assistance to its Growing Customer Contact Services Division Brightware, Inc., the leading supplier of eCustomer Assistance software for the Internet, today announced that DialAmerica Marketing, Inc., the nation's largest...
- Research articles 2000-08-15
- International Data Corporation Names Brightware Worldwide Revenue Leader in Internet Commerce Customer Service and Support Applications
- NOVATO, Calif.--BUSINESS WIRE--March 19, 1999-- Brightware's Web and Email Customer Assistance Solutions Drive Dramatic Growth & Top 20 Ranking in Worldwide Internet Commerce Software Market Brightware, Inc., the leading supplier of customer assistance software for the Internet, today announced that the 1998 sales of its BrightwareR...
- Research articles 1999-03-19
- International Data Corp. Names Brightware Worldwide Revenue Leader in Web/E-mail Response Software; New Study Confirms Brightware's Market Leadership Based on 1997 Revenues
- NOVATO, Calif.--BUSINESS WIRE--June 5, 1998--Brightware Inc., the market leader in automated customer interaction on the Net, today announced that its 1997 sales of the BrightwareR ServerTM made it the worldwide revenue leader in Web/E-mail response software according to a new report published by International Data Corp. (www.idc.com). ...
- Research articles 1998-06-05
Additional Resources
- Hits to leads.(Brightware Inc. offers software that manages electronic requests for information at a company's website)(Brief Article)(Product Announcement)
- 00-00-0000 WANT TO TURN YOUR Web site hits into qualified leads, low-cost sales, and satisfied customers? Brightware 1.0 sales server from Brightware Inc., http://www.brightware.com, integrates with Lotus ... 00-00-0000 WANT TO TURN YOUR Web site hits into qualified leads, low-cost sales, and satisfied...
- Research articles 1997-09-01
- Brightware extends contact center suite
- Brightware, Inc., a supplier of customer assistance software for the Internet, has announced Brightware Email Assistance 4.0. Building on the recent launch of the Brightware 2000 suite of e-customer assistance products that offer Web, e-mail and live assistance, Brightware Email Assistance 4.0 offers an intelligent, integrated contact center designed to...
- Research articles 2000-09-01
- TD Automates E-mail Response to Customers.(Toronto Dominion Bank using Brightware Inc's Brightware E-mail)(Product Information)
- Toronto Dominion Bank TD is automating customer service over the Web with Brightware 1.0 software, which uses artificial intelligence to collate and respond to e-mail inquiries. Toronto Dominion Bank TD is automating customer service over the Web with Brightware 1.0 software, which uses...
- Research articles 1998-06-01
- IntelliMark IT Solutions Selects Brightware Email Assistance for eCustomer Support
- Business Editors & High-Tech Writers NOVATO, Calif.--BUSINESS WIRE--Aug. 8, 2000 Brightware to Enhance Customer Service and Support to IntelliMark's 200,000 End-Users Brightware Inc., the leading supplier of eCustomer Assistance software for the Internet, today announced that IntelliMark IT Solutions, a division of Edgewater Technology Inc. (Nasdaq:EDGW),...
- Research articles 2000-08-08
- Brightware, Inc.: Brightware 2000
- Brightware, Inc.
- Research articles 2000-09-01
- Brightware 2000: E-commerce interaction management
- Brightware 2000: E-Commerce Interaction Management
- Research articles 2000-08-01
- MERCHANTS GROUP: Merchants & Brightware announce an alliance delivers call centre solutions.
- M2 PRESSWIRE-23 March 1999-MERCHANTS GROUP: Merchants & Brightware announce a strategic alliance delivers call centre solutions to manage massive e-mail growth C1994-99 M2 COMMUNICATIONS LTD RDATE:220399 * Merchants to provide next generation automated intelligent e-mail response solutions With...
- Research articles 1999-03-23
- Firepond Delivers First Integrated Sales and Service Offering from Brightware Acquisition; Web SalesPerformer Combined with Concierge for Intelligent Web Self-service
- Business/Technology Editors
- Research articles 2001-04-02
- Brightware Partners With ASI Solutions To Provide Enhanced eCustomer Assistance Infrastructure for Enterprise Contact Centers
- Business Editors and High Tech Writers
- Research articles 2000-09-19
- Brightware and Witness Systems Partner to Deliver eCustomer Assistance and Analysis Solutions
- Business Editors, High-Tech Writers
- Research articles 2000-07-11
- Quintus and Brightware Team to Provide Integrated Telephone and Internet Customer Service Solutions
- FREMONT and NOVATO, Calif.--BUSINESS WIRE--Jan. 19, 1999--
- Research articles 1999-01-19
- Dow Awarded.(Brief Article)
- Dow CHEMICAL Company received third place in the second annual Swift-E Awards, and was the only chemical company to place in the top 10. The award, ... Dow CHEMICAL Company received third place in the second annual Swift-E Awards, and was the only chemical...
- Research articles 2000-03-06
- Gomez Advisors Awards Brightware Customers TRIP.com and Cornerhardware.com Top Ratings
- Business Editors/High-Tech Writers
- Research articles 2000-11-07
- Brightware Customers Report Impressive ROI
- Business Editors/High Tech Writers
- Research articles 2000-08-30
- Brightware to Deliver Superior eCustomer Assistance to SkyDesk Customers
- Business Editors
- Research articles 2000-05-01
- ADVISORY/ Brightware and Best Buy.com Present ``Turning eService into Profits''
- Business Editors/High-Tech Writers
- Research articles 2001-03-26
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