Send this letter to your insurance company if someone is making a claim that you are responsible for the repair or replacement of property and believe your insurance company is obligated to adjust the claim under your policy.
In today's corporate and regulatory environment, companies - and their boards of directors - are paying close attention to directors and officers (D&O) liability insurance. But when it comes time to file a claim, many companies fail to take the necessary steps to ensure their claims will be handled smoothly...
The handling of express claims is receiving significant industry attention as it begins to deliver major contributions to customer satisfaction and reduced claims cost. While insurance pricing may have been the hot topic over the past years, responsive and efficient express claims handling is the focus of executive attention. Studies...
In this paper, the American Land Title Association ALTA has shown the results of a recent industry study showing that title insurers paid approximately $661.7 million in claims in 2003, compared to $582.7 million the previous year. These payments were made to, or on behalf of, insured homeowners for losses...
One of the basic principles of insurance is that the premiums paid by the many should cover the costs of the claims made by the few. In today's claims conscious environment however the cost and numbers of claims, particularly liability claims, has risen so sharply that the size of the...
Growing windfalls and disproportionately large court and arbitrator awards on lost profit and similarly speculative claims have led to major losses by owners and contractors and increased litigation. These claims involve highly subjective, ripple-effect cost impact estimates growing out of project delays and disruptions. This paper points out that delays...
Insurance is one tool you have to protect yourself from claims made by customers, employees and the public at large. Each business has its own unique characteristics, which are indicators of the types of claims they are most susceptible to incurr. Even if your company has done nothing wrong, the...
There are approximately 200,000 claims filed by the alleged victims of the asbestos exposure in the United States. This has created a flood of litigation in both state and the federal court. The plaintiff who is not sick or do not portray the symptom has filed many of the claims....
Critical eye over claims handling, a business that is weighed under with inefficiencies, and suggests where technology can help to alleviate some problems. The longevity of the business model suggested in this article is questionable, primarily due to today’s volatile stock market and the uncertain global economic climate that prevails....
This paper describes how the claims process works, as well as what to do if customer were not satisfied with how the claim is being settled which will help the customer get the most from insurance dollars. Every state has a Department of Insurance that regulates the claims process. There...
The white paper asserts that in a 6-1 decision, the California Supreme Court ruled that insurer consent is necessary before liability insurance benefits can be assigned to a successor corporation in a merger or acquisition. These benefits include defense and indemnification for claims arising before the transaction date, and covered...
This paper proposes a model-based approach for capacity planning in information-intensive services, one of the largest and rapidly growing segments of the economy. Using example of insurance claims, the paper notes that for most types of claims, their closing age is driven by delays in collecting information and not by...
Metropolitan Life Insurance is the largest life insurer in the United States with approximately $2.1 trillion in life insurance in force as of December 31, 2001. MetLife had not invested in the latest technology for processing claims. As late as 1999, however, most of its claims processing was paper based...
The process of resolving the issues through the small claims courts is faster and less expensive as opposed to collection agencies and conventional litigation, and if handled right can yield immediate results. No attorneys are allowed at the hearing, and this keeps the cost down as well. The article also...
While documented cases of clergy sexual abuse are tragic and deserving of compensation, all claims nonetheless require scrutiny. False, fabricated and exaggerated claims do occur. Even if such claims are ultimately defeated, though, the defense costs can be substantial and the damage to those falsely accused can be permanent.Risk managers...
The claims handling process is the engine that drives the insurance industry. Given the state of the insurance industry, the time is right to look at new ways to streamline and bring best practices to the claims process. While the art of claims handling can be enhanced and supported via...
The attacks of September 11 stand to generate hundreds of thousand of property and business income claims. For each of those claims, insurers will be tasked with determining whether each claim satisfies the basic policy requirements governing the loss. In the case of business income claims and related claims for...
The sue and labor clause is clearly a subject of keen interest for organizations seeking to recover some or all of the cost of making Y2K repairs, and a major concern for insurance companies. This article will attempt to explain both sides of the Sue and Labor clause issue and...
The September 11 terrorist attacks created what is perhaps the largest business interruption event in history, as measured in the number of claims, the magnitude of damage, and the complexity of adjusted losses. Of the tens of thousands of businesses that were disrupted by the catastrophe, many will be filing...
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