From the executive summary: ‘As many have learned lately, corporate reputations polished for decades to a high luster can be instantly tarnished by ineptitude, malfeasance, or plain bad luck. It may be a showbiz truism that there is no such thing as bad publicity, but employees and shareholders of companies...
Very few crises are total surprises. Usually, key executives are privy to information which suggests the possibility or probability of crisis and this is the absolute latest point at which contingency planning should start. This article discusses the ten steps of crisis communications. Some of these are- Identify crisis communications...
This paper addresses the need for simulation of voice and data communication demands during civil and military crisis events. Modeling of federal, state, and local civilian agencies in addition to military forces can lead to better planning and execution decisions during the crisis. The need has become particularly acute following...
From the executive summary: ‘Some problems that law firms face regularly, especially in weak economic times, are so poorly managed that they do more damage than they should: layoffs, firings of partners, scandalous e-mails that become public, the departure of a high-profile lawyer or practice group, or a sexual harassment...
The International Association for Exhibition Management IAEM is the association which represents individuals and organizations involved in the various aspects of exhibitions production throughout the world. In normal circumstances, IAEM operates under a set of specific policies, procedures and bylaws that are in place to assure that IAEM’s daily operations...
The way the University of Louisville communicates in a crisis has a lasting impact on its reputation. As a publicly assisted institution, the University of Louisville is obliged to keep the public informed of its activities. Invariably, the news media act as powerful agents in this process. How well the...
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