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- The Ten Steps of Crisis Communications
- Very few crises are total surprises. Usually, key executives are privy to information which suggests the possibility or probability of crisis and this is the absolute latest point at which contingency planning should start. This article discusses the ten steps of crisis communications. Some of these are- Identify crisis communications...
- White papers 2003-01-01
- Simulating Crisis Communications
- This paper addresses the need for simulation of voice and data communication demands during civil and military crisis events. Modeling of federal, state, and local civilian agencies in addition to military forces can lead to better planning and execution decisions during the crisis. The need has become particularly acute following...
- White papers 2003-01-01
- Crisis Communications and Management Plan
- The International Association for Exhibition Management IAEM is the association which represents individuals and organizations involved in the various aspects of exhibitions production throughout the world. In normal circumstances, IAEM operates under a set of specific policies, procedures and bylaws that are in place to assure that IAEM's daily operations...
- White papers 2002-11-01
- Crisis Communications
- From the executive summary: ‘Some problems that law firms face regularly, especially in weak economic times, are so poorly managed that they do more damage than they should: layoffs, firings of partners, scandalous e-mails that become public, the departure of a high-profile lawyer or practice group, or a sexual harassment...
- White papers 2003-01-01
- Picking Up The Pieces
- From the executive summary: ‘As many have learned lately, corporate reputations polished for decades to a high luster can be instantly tarnished by ineptitude, malfeasance, or plain bad luck. It may be a showbiz truism that there is no such thing as bad publicity, but employees and shareholders of companies...
- White papers 2004-08-01
- Crisis Communications: Get It Right - The First Time
- The tragedy at the Sago Mine near Tallmansville, WV on January 3, 2006 and the rumors that followed highlight the criticality of communications in a business continuity plan. It also points out that no matter what the news, timing can turn an event into a "Lose-lose" situation. One of the...
- White papers 2006-01-27
- Crisis Communication at the University of Louisville: Policies and Procedures
- The way the University of Louisville communicates in a crisis has a lasting impact on its reputation. As a publicly assisted institution, the University of Louisville is obliged to keep the public informed of its activities. Invariably, the news media act as powerful agents in this process. How well the...
- White papers
Additional Resources
- Could What's Keeping You Up At Night Be Your Association's Downfall: Crisis Prevention Through Planning
- Most companies are left in a tizzy whenever a crisis occurs in the organization. If a crisis is not managed effectively, it can have an adverse impact on the organizations operations and business environment. Thus, to avoid such a situation, a crisis communication plan should be devised for the organization's...
- White papers 2001-09-01
- Business Continuity: Preparing For The Unexpected
- From the executive summary: ‘Executive leadership, input, and support are crucial to the success of a business continuity strategy. After all to keep a company up and running during the most dire conditions means getting all business units to work together well in advance of any threat. An integral part...
- White papers 2003-01-01
- Global Dreaming | BTalk Australia
- (17min 28) We like to think of our major capital cities as having a lot to offer multinational companies. Are we dreaming? In “Global Connections: a study of multinational companies in Sydney†Michael Enright concludes that our role is little more than a branch office providing...
- Blog posts 2009-03-02
- Ten clean technology predictions for 2010
- For several years now, as each year comes to a close, we've been issuing predictions for the coming one. While we certainly acknowledge we've not necessarily gotten each one right in years past, a great number of our predictions have proved prescient (see Eight cleantech developments to watch for in...
- News items 2009-11-30
- Ram Charan Grades the President
- The influential management guru gives President Obama and his team high marks for their management of the economic crisis and discusses what the auto industry must do to right itself. Think of the Obama administration...
- Articles 2009-04-23
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