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19 Resources for

business operations and crisis management

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Architecture for an Emergency Lane on the NII: Crisis Information Management
The national information infrastructure NII with its new information technologies, properly applied, has the ability to greatly improve disaster preparation and response, thereby reducing the cost of these operations. Within this paper suggestion have been made to build a command and control, computing, communications, and intelligence (C4I) system for civilian...
Tags: Strategy, National Academy of Sciences, crisis management, information management, information technology, network
White papers
Crisis Management Business Interruption, Part II: Best Practices for Claims Preparation
The September 11 terrorist attacks created what is perhaps the largest business interruption event in history, as measured in the number of claims, the magnitude of damage, and the complexity of adjusted losses. Of the tens of thousands of businesses that were disrupted by the catastrophe, many will be filing...
Tags: Risk Manager, crisis management, terrorist attack, best practice
White papers
Crisis Management Series Business Interruption, Part I: Re-Examining BI Insurance
This article examines the Business interruption BI insurance, which has been available for over a century. The earliest policies covered rental value, a notion tied to the physical destruction of real property. Use and occupancy insurance policies were introduced later to protect the manufacturing earnings stream. Under early use and...
Tags: Financial Planning, crisis management, insurance, business intelligence, manufacturing
White papers
Managing Risk in a Changing Environment: Ensuring Business Continuity Instills Confidence in Company, Stakeholders and Customers
Companies across the insurance industry suffered profound personal and economic losses during the September 11th attacks. This leading insurer wanted to take a proactive approach to dealing with similar disasters in the future. The company worked with EDS to build a comprehensive emergency response and recovery program based on EDS'...
Tags: IT Services, SECURITY, Electronic Data Systems Corp., business continuity, crisis management, emergency response, environment, tool
Case studies
Empowerment in the Context of Transformational Change: A Study of Acquisitions and Privatizations in Eastern Europe
This paper examines conditions under which empowerment (decision autonomy, dialogic leadership) is connected with positive and negative effects, respectively, in regard to managing transformational change in Eastern Europe. Acquisitions by foreign investors in Poland and Russia (N = 45 companies) and privatizations through employee buy-out in Romania (N = 5...
Tags: Mergers & Acquisitions, Corporate law, AllBusiness.com, empowerment, privatization, Eastern Europe, crisis management, acquisition, leadership
White papers
Crisis Management Strategy: Prayer?
The south's drying out in a drought, and government officials are starting to wonder if the devil went down to Georgia. Sonny Perdue, the state's governor, is doing everything in his power -- including invoking a higher one -- to combat the drought. Today he'll join lawmakers and ministers on the...
Tags: Leadership, Financial accounting, Lori Deschene, crisis management, drought, Sonny Perdue, Prayer
Blog posts 2007-11-13
Crisis Management: How to Plan for the Unknown
One of the clear lessons that needs to be learned from the many and varied crises and disasters that the world has seen since the start of the new millennium is that it is not possible to predict every incident that will impact the company. This makes scenario-based business continuity...
Tags: Crisis Management, Portals, Web Technology, Business Security, Internet, Business Operations
White papers 2006-09-29
Aon Crisis Management: Stand-Alone Terrorism Insurance Market Update
A substantial stand-alone terrorism market has developed since 9/11. This market has enough capacity to fill gaps adequately in most property insurance placements where the property 'All risks' insurers are unwilling to offer terrorism coverage. Government backed terrorism insurance schemes have also assisted in providing terrorism capacity. The effectiveness of...
Tags: Homeland security, Corporate insurance, Insurance, Regulations, terrorism insurance, terrorism, property insurance, Terrorism Risk Insurance Act, Aon Corp., crisis management, 9/11 commission
White papers 2006-03-01
Crisis Management: Could You Cope If The Unthinkable Happened
Hospitality companies and tourist destinations are now realizing that they not only have a moral obligation, but also may need to take a legal stance to cope with incidents that involve their clients. Planning, training, conducting drills, testing procedures and providing additional external resources are all important functions. Operational response...
Tags: crisis management, training, asset
White papers 2003-06-26
Putting out the Electronic Welcome Mat
An advantage to using the Web as a PR tool is the ability to get closer to your customers and other stakeholders. However, in reviewing corporate sites, not many actually encourage visitors to communicate with the organization. Using online facilitation techniques, your company can create an online public advisory board....
Tags: advisory board, crisis management, public relations, tool, Web
White papers 2003-01-01
Critical Infrastructure Vulnerability: An Overview of the Report to the President from the Commission on Critical Infrastructure Protection
Using a new breed of warrior, the information warrior, the foreign government hacks into the systems of the various oil companies that control the flow of petrochemical products throughout the U.S. For all intents and purposes, systems that control the flow and processes seem to be operating within parameters. Rapidly,...
Tags: Critical Infrastructure Protection, crisis management, commission, asset
White papers 2003-01-01
Crisis Management: The Hard Lesson of Having Nothing to Say: The Need for Speed
Saying nothing may be legally pleasing to avoid misstatement, but it hardly enhances reputation or reassures outsiders. That is why media coaching is valuable. It is a path to reputation-saving actions and comments. This article discusses a case about a company which underscores an aphorism about war. After being...
Tags: crisis management, bankruptcy, worker
White papers 2003-01-01
Crisis Planning
Shortly after the 9/11/01 terrorist attacks on the United States, DC-area MIMListers met to discuss response to the events and how they could better protect meetings, guests, and property. These notes have some suggestions. The purpose of these meetings was to create a plan on crisis management pertaining to terrorism...
Tags: Homeland security, crisis management, terrorist attack, terrorism, transportation
White papers 2003-01-01
Strengthening Financial Infrastructure
The stability of the financial system can be enhanced by developments in market infrastructure, market practices, and law and financial regulation, which either make crises less likely to occur, or make it easier to resolve them when they do occur. This paper reviews such developments. Most of these developments relate...
Tags: Financial accounting, Bank of England, financial regulation, crisis management, business continuity planning, financial system, financial, business continuity
White papers 2002-12-11
Crisis Communications and Management Plan
The International Association for Exhibition Management IAEM is the association which represents individuals and organizations involved in the various aspects of exhibitions production throughout the world. In normal circumstances, IAEM operates under a set of specific policies, procedures and bylaws that are in place to assure that IAEM’s daily operations...
Tags: Corporate governance, crisis communication, crisis management, board, board of directors, leader
White papers 2002-11-01
Planning for disaster:Keeping your supply chain safe
September 11th sounded a wake-up call for global enterprises caught with kinks in their supply chain. There may be no sure way to plan for a disaster of that magnitude, but for business continuity, companies need to work on the things they can control. Now, a year later, companies around...
Tags: Supply chain management (SCM), IBM Corp., crisis management, supply chain, JIT, business continuity, adjustment
White papers 2002-10-28
Managing Crisis
The discussion includes that with the unthinkable having become reality, real estate companies know having a reliable crisis management plan in place is now part of business as usual. The object is to communicate your message, as much as you can relate, as quickly as possible. Article also induces that...
Tags: crisis management, real estate
White papers 2002-07-01
Crisis Management Series Business Interruption-I: Re-Examining BI Insurance
Business Interruption BI insurance has been available for over a century. The earliest policies covered rental value, a notion tied to the physical destruction of real property. Under early use and occupancy policies, the amount of loss correlated directly with the extent of direct damage to property. This article discuss...
Tags: Risk Manager, crisis management, business intelligence, insurance
White papers 2002-01-02
Recognising the Need for an Effective Contingency Plan
One of the most satisfying feelings a director can experience is to see his company emerge from a concept drafted on a sheet paper to one that is successful and prosperous. To reach that point takes time, effort and resources. Serious incidents and major disasters occur every day and, as...
Tags: crisis management, contingency plan, small and medium enterprise, asset
White papers 2002-01-01

Additional Resources

Federal crisis squeezes road jobs in Wisconsin
If the federal Highway Trust Fund follows projections and dries up at the end of the year, it will mean trouble for Wisconsin. "If you look at it, every road program in Wisconsin has a combination of state funds and federal funds," said Tom Walker, director of...
Articles 2008-06-13
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