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- Best Practices in ICT Procurement: Banking, Insurance Companies Lead the Way
- Alignment of business strategy and Information and Communications Technology ICT spending has been a perennial subject of discussion and concern among senior executives. To further understand the current relationship between alignment and ICT expenditures, a research project was launched that focused on alignment in banking and insurance companies and its...
- White papers 2003-04-01
- Use Cases and DEMO: Aligning Functional Features of ICT Infrastructure to Business Processes
- The proper alignment of functional features of the ICT-infrastructure to business processes is a major challenge in health care organisations. This alignment takes into account that the organisational structure not only shapes the ICT-infrastructure, but that the inverse also holds. To solve the alignment problem, relevant features of the ICT-infrastructure...
- White papers 2003-02-17
- Research & Development Fund Policy Framework
- The Research and Development Fund Policy Framework sets out a road map for the development of Pakistan's ICT industry. The development of this policy framework was based on a nation wide consultative process involving all key stakeholders in public and private sector and from both industry and academia. The need...
- White papers 2006-01-30
- Business Architecture: A New Paradigm to Relate E-business Strategy to ICT
- This paper addresses the concept of business architecture. The authors explain the concept and, based on a case study, discuss its relevance, operation, relationship with strategy and business models, and value for an organization. Business architectures contribute to clarify the complexity within an organization and form a useful starting point...
- White papers 2004-05-19
- Understanding ICT Management In Small Transport And Logistics Service Providers
- Information technology has become an important dimension of Third Party Logistics service providers (3PLs) business as their competitive advantage increasingly depends on the ability to create value for customers through ICT applications. Nowadays industry developments have contributed to widen the technological gap between large and small 3PLs. This is particularly...
- White papers 2005-04-19
- The Impact Of Innovation Activities On Productivity And Firm Growth: Evidence From Brazil
- Using micro data from Brazilian manufacturing firms, this paper investigates the impact of a wide set of innovation activities on firms' Total Factor Productivity TFP and its subsequent effect on firm growth, measured by sales. Controlling for size and age of the firms, productivity levels and productivity growth of firms...
- White papers 2007-01-15
- Hat Tip: Tech Sectors That Will Thrive in the Downturn
- Even hitherto impervious tech companies are a bit more circumspect in their forecasting. But there are still opportunities to do more than survive the downturn, as Silicon explains. There are certain sectors of technology that could benefit from corporate belt tightening, says consultancy Frost & Sullivan’s report,...
- Blog posts 2008-10-29
Additional Resources
- KPN Business Process Outsourcing
- KPN is the leading telecommunications and Information and Communication Technology ICT service provider in the Netherlands, offering wireline and wireless telephony, Internet and TV to consumers, as well as end-to-end telecom and ICT services to business customers. KPN serves more than 35 million customers, has18 000 employees in the Netherlands...
- Case studies 2009-07-07
- Mashable's Weekly Internet and Social Media Events Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section. Is your event not on this list? Contact us and let's establish a media partnership. Mashable's Weekly Social...
- News items 2009-08-24
- Transforming the Insurance Carrier Into an Integrated Multichannel Sales and Service Organization Utilizing Converged Communication Technologies
- The realities of the insurance marketplace are causing executives to consider how to increase the value of both their operations and their investments in Information Technology IT. The innovations in data communication technology allow CEOs and CIOs to deliver increased functionality throughout the insurance value chain via converged networks. Insurance...
- White papers 2005-01-01
- Enterprise Business Process Management - Architecture, Technology And Standards
- All enterprises' operations require integrating information, and processing information with applications. This has been true for decades, if not centuries. Information and application integration has evolved from completely person centered verbal communication blacksmith to apprentice, through paper documents-mail-fax, email and Web page interactions. The information and applications control the flow...
- White papers 2006-10-30
- Ten clean technology predictions for 2010
- For several years now, as each year comes to a close, we've been issuing predictions for the coming one. While we certainly acknowledge we've not necessarily gotten each one right in years past, a great number of our predictions have proved prescient (see Eight cleantech developments to watch for in...
- News items 2009-11-30
- e-Government And Business Competitiveness: A Policy Review
- Nowadays fast changing world, the Information and Communication Technology ICT revolution and globalization have become powerful forces in boosting economic growth and competitiveness across nations. Technology offers the hope of helping countries use the economies of scale generated by information advances to cut costs while also improving productivity and service...
- White papers 2005-10-01
- The Technology Radar: An Instrument of Technology Intelligence and Innovation Strategy
- Deutsche Telekom Laboratories form part of the central unit ?Technology and Innovation of the Deutsche Telekom Group DTAG. Deutsche Telekom Laboratories research and develop new information and communication technologies, allowing the Group to generate new business and expand its existing operations. A key activity is to foster the knowledge transfer...
- White papers 2006-05-31
- BenefitStreet Completes Sale of Benefits Technology Subsidiary BISNet to ClearBenefits
- SAN RAMON, Calif. -- BenefitStreet, Inc. today announced it has sold the business operations of BISNet, a health and welfare benefits technology firm the Company acquired in 2003, to ClearBenefits, Inc. Terms of the deal, which was finalized on August 22, were not disclosed. Based in Santa Clara, ClearBenefits...
- Research articles 2008-09-08
- Local Focus.(Business)
- Dauphin sets up operations in Greece PALATINE - Dauphin Technology Inc., a developer and marketer of broadband communication products and handheld computers, announced Tuesday the opening of its European headquarters in Piraeus, Greece. Rand McNally puts new atlas on the Web ...
- Research articles 2001-09-05
- Intersil Corp Q3 2007 Earnings Call Transcript
- Question-and-Answer Session Operator [Operator Instructions]. And your first question comes from the line of Uche Orji from UBS. Please proceed sir. Uche Orji - UBS Can you hear me? Rich Beyer - Chief Executive Officer and Director Yes. Uche Orji...
- Earnings calls 2007-10-17
- Building a 360-degree View of the Customer
- Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company to have access to the full 360-degree view of customer transactions. Putting all customer details, purchases, contacts, inquiries, and service...
- Articles 2007-10-30
- ConocoPhillips Q2 2007 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions Your first question comes from Neil McMahon with Sanford Bernstein. Neil McMahon - Sanford Bernstein Hi, guys. Just wanted to run over a number of questions. The first is really on your refining number you mentioned that you were capturing more of the crack this...
- Earnings calls 2007-07-25
- Millicom International Cellular Q3 2007 Earnings Call Transcript
- Question-and-Answer SessionOperator Thank you. Ladies and gentlemen, today’s question-and-answer session will be conducted electronically. [Operator Instructions] We will pause for a moment to allow everyone to signal. David Kestenbaum from Morgan Joseph is on the phone with the question. David Kestenbaum - Morgan Joseph Okay, thanks....
- Earnings calls 2007-10-24
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