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- Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure
- A team formalized an ongoing assessment tool called the Operations Maturity Model OMM. The outsourcer plans to use the tool to help current clients determine if they are maximizing their outsourcing efforts as well as to explain to prospective clients how outsourcing can specifically impact their computing environments.The six...
- White papers 2003-01-01
- Winning the IT Outsourcing Price War
- Many corporate have outsourced or are considering outsourcing Information Technology & Telecommunications (IT&T). There are two main reasons behind this - firstly, IT&T is a non-core business process for most companies, and secondly, it is very complex to manage. By outsourcing IT&T corporate can regain control of service delivery, realign...
- White papers 2003-01-01
- The Crystal Ball: IT Outsourcing
- Outsourcing is the process of subcontracting operations and support by an organization to an outside vendor. Outsourcing includes a fixed-limit contractual arrangement covering transfer of the business processes. It may also include a transfer of assets and human resources. In today's dynamic business environment, outsourcing is an approach by which...
- Presentations 2003-01-01
- Managing An Information Technology Outsourcing Projects
- Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. Technology is all pervasive in modern business era. In such a scenario, IT outsourcing provides a cost-effective avenue for the acquirer. The paper examines...
- Presentations 2003-01-01
- IT Outsourcing
- Information Technology IT outsourcing involves procurement of IT tools and IT service delivery from outside agencies. IT outsourcing entails formation of a strategic alliance between the acquirer and the supplier. A large number of factors govern the management of such a strategic alliance. The paper examines the IT outsourcing scenario...
- Presentations 2003-01-01
- Global IT Outsourcing
- Information Technology IT outsourcing involves procurement of IT tools and IT service delivery from outside agencies. When IT outsourcing is done from overseas technology firms, it is known as global IT outsourcing. IT outsourcing areas include information processing services, facilities management, and systems integration. The paper examines issues involved in...
- Presentations 2003-01-01
- Reasons For IT Outsourcing
- Information Technology IT outsourcing involves procurement of IT tools and IT services from outside agencies. IT outsourcing areas include information processing services, facilities management, and systems integration. Offshore outsourcing involves procurement of services or goods from an outside agency that is outside the national borders of the host country. The...
- Presentations 2003-01-01
- Making IT Outsourcing Work For You
- In times of intense competitive and economic pressures, outsourcing IT can be an effective strategy to optimize costs and gain technical skills. It enables an organization to focus on its core business areas. One of the key steps in IT outsourcing is the development of a comprehensive plan that serves...
- White papers 2003-09-15
- When And How To Outsource Your Web Hosting
- In today's technology dominated business environment, the rate of emergence of new technology tools and processes is extremely fast. The technology companies find it hard to procure qualified human resources to keep pace with this perennial change in technological scenario. Information Technology IT outsourcing is the strategy wherein IT assets...
- White papers 2001-08-15
- Strategy And IT Outsourcing: A Test Of The Strategic Control Model
- Information Technology IT outsourcing is the strategy wherein IT assets and management responsibilities for delivery of IT services are procured by an organization from outside agencies. Strategy involves assessing the situation prevailing in the market and accordingly chalking out the action-plan towards accomplishment of long-term organizational goals. Therefore, IT outsourcing...
- Presentations 2004-02-13
- IT Outsourcing: The Importance of Retaining a Strong Management Capability
- Today, IT outsourcing is an increasingly important strategy for global enterprises. Many companies worldwide are either currently outsourcing key portions of their IT infrastructure - or considering doing so in the near future. Although there is considerable debate at the busy intersection between politics and short-term economic policy, outsourcing -...
- White papers 2004-07-07
- Proximity and Software Programming: IT Outsourcing and the Local Market
- This paper examines the question of which services are tradable within a concrete setting: the outsourcing of IT services across a broad cross-section of establishments in the US. If markets for IT services are local, then one should expect the entry decisions of IT services firms will depend upon the...
- White papers 2005-12-01
- Strategic IT-Outsourcing: What Do We Know and Need to Know?
- This paper presents a review of existing theoretical perspectives and empirical work on strategic IT outsourcing. By presenting the main findings of various recent studies and elaborating on current research gaps it conveys a picture of the past research, the present findings and the future applications of IT outsourcing. Prior...
- White papers 2003-03-26
- Inside a Small Title Company's IT Outsourcing Success
- Like many small businesses, Tri-Source Title Agency, a real-estate title company in Columbus, Ohio, wanted to keep its IT costs down and never really considered outsourcing. But when its Windows-based file server started crashing three times a day in 2002, the President was spending more time fixing IT problems than...
- Case studies
- Competence-Based IT Outsourcing
- In an effort to re-focus on their core competences, an increasing number of companies outsource parts of their IT services. In this paper, based on Hamel and Prahalad's definition of core competences, numerous theoretical models for identifying and analyzing core competences were developed. However, at present, due to the high...
- White papers 2005-08-11
- Demand Supply Management In IT Outsourcing Partnerships
- For decades outsourcing has been growing with double-digit percentages. Different types of outsourcing have emerged, including Business Process Outsourcing and Global Sourcing, and the focus of IT outsourcing partnerships is slowly shifting from efficiency to innovation. Key to achieving this, and making outsourcing a success for both parties, is governance....
- White papers 2005-04-29
- Achieving Real Results From IT Outsourcing
- Achieving real results from information technology outsourcing depends on a variety of factors. Understanding the advantages of outsourcing and identifying business functions with the greatest potential to benefit are fundamental. Defining an outsourcing strategy that aligns with business goals and effectively managing the outsourcing relationship are essential. Finally, setting standards...
- White papers 2004-10-01
- A Decision-Making Framework For IT Outsourcing Using The Analytic Hierarchy Process
- Information Technology Outsourcing ITO has generated considerable research interest since the historic Eastman Kodak deals of 1989. In this paper, a model has been developed for making the ITO decision based on the Analytic Hierarchy Process AHP. Two hierarchies have been developed - one for making a choice of activities...
- White papers 2003-10-14
- Does EDS Add Value?: The Expansion Of IT Outsourcing And The Nature And Role Of Computer Services Firms
- Drawing on extensive interviews with senior managers in leading computer services firms and their clients in four countries, this paper seeks to broaden our understanding of the deverticalisation process by exploring the conditions underpinning the oligopolistic nature of the IT Information Technology outsourcing market and the nature and role of...
- White papers 2005-03-01
- Business Process And IT Outsourcing: Big Companies, Big Deals
- There is no doubt that the opportunity for Information Technology outsourcing and its closely related counterpart, Business Process outsourcing, is on the rise. What started over a decade ago as application development outsourcing to India has now grown by leaps and bounds from a call centers and legacy software application...
- White papers 2006-03-01
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