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Offshoring Is So Over
Airport baggage carousels can provide telling glimpses of what's happening in the economy. In 2004 I was waiting for my bags with a guy who was coming back from South Korea. His company was moving its factory -- including all the specialized equipment in it -- from Massachusetts to South...
The Many Faces of Chinese Companies: McKinsey
Here's more from McKinsey Quarterly on China. Consultants note that that Chinese companies are actually quite complex and fit in a number of categories with respect to size, state-ownership, expansion offshore and innovation. Author Andrew Grant says in a recent report that the first companies that come...
Want Broader R&D? Use the Web, McKinsey Suggests
Online communities can serve as a corporation's R&D lab by offering a broader talent reach and closer contact with consumers' needs, according to a new McKinsey Quarterly study. Historically, innovation has started in in-house labs where researchers must proceed through a series of closely-managed steps, write McKinsey...
Use "Prediction Markets" and Tap Internal Expertise
Ever realize just how much savvy information is available in your organization? Ever wonder just how far you could take your company as CEO if you could only tap it? The latest McKinsey Quarterly requires subscription has a useful primer and group discussion on a practice known...
McKinsey: Boards Consider Compliance a Pain
Corporate directors consider compliance issues a pain and want to spend more time developing long-term strategies and managing talent, according to a new survey by McKinsey Quarterly. The findings are hardly a surprise considering what boards have been through over the past six years with the Sarbanes-Oxley....
McKinsey's Three Most Important Business Tech Trends
The uber consultants at McKinsey's Technology Initiative have published their first Perspectives volume, seven pieces on the major trends the firm sees emerging. I'll highlight the first piece here more later on the rest. It's called Eight business technology trends to watch free registration required, but these...
McKinsey: Get Ready For More Foreign M&As
The latest McKinsey Quarterly is out with a story that asks, are mergers and acquisitions over? The obvious answer is no, of course. But McKinsey's article makes a very important observation: the wave of private equity and hedge fund deals in the United States may be flaming out, but there is...
Pharma Leaps Offshore
As executives across industries grow used to cost savings from low-cost offshore labor, they're exploring ways of tapping this workforce to generate additional revenue, improve core business processes, and offer more value to customers. Credit card companies, for example, use offshore workers to lower the threshold for identifying fraud, while...
US Offshoring: Rethinking the Response
The paper, on the basis of a research, reveals that by 2008, U.S. companies are expected to offshore 2.8 million jobs, affecting less than 2 percent of all service employment. This is far fewer than the normal rate of job turnover in the economy: 4.7 million Americans started jobs with...
Designing Better Employee Benefits
Health care costs are rising so quickly that they threaten to eclipse profits in many Fortune 500 companies. Given the impact of benefits costs, one might think that senior executives would be doing everything possible to control them and make the most of this investment in the workforce. But in...
Reducing Waste in the Auto Industry
North American carmakers and their parts suppliers waste about $10 billion a year as a result of poor planning and faulty coordination. The paper reveals that an evaluation of 43 product-development programs found that the level of waste was widely varied, and much of it was caused by changes in...
The Coming Convergence of US Health Care and Financial Services
The health insurance and financial-services industries in the United States are converging as consumers take a more active role in saving for their own health care. The movement is shaking up the health insurance industry, leading to once-in-a-generation profit opportunities but also to big competitive threats from financial-services and benefits...
The Emerging Global Labor Market: Part I - The Demand for Offshore Talent in Services
Outsourcing is a problem for the US and First World in general, because all tradable goods production and service jobs can be outsourced. The McKinsey Global Institute has conducted a large-scale research study with the aim of providing hard data about the emerging global labor market. This report, the first...
How Offshoring of Services Could Benefit France
Compared to the United States, United Kingdom, and Germany, offshoring of services is still a nascent phenomenon in France. Nevertheless, the trend is creating waves of anxiety among white-collar workers who fear losing their jobs to lower-priced labor abroad and sparking protectionist sentiment. The research in this paper shows that...
An Operating Edge for Insurers
Insurance companies and their agents have long had a symbiotic relationship. But as agencies consolidate and grow stronger, they are demanding more from carriers. Recent McKinsey research suggests that to keep agents happy, carriers must offer personalized service and make it easier to do business with them. Doing both while...
An Operating Edge for Insurers: To Be Distinctive, Carriers Must Provide High-Quality, Personalized Service to Agents While Keeping Costs Under Control
Insurance companies and their agents have long had a symbiotic relationship. But as agencies consolidate and grow stronger, they are demanding more from carriers. This research suggests that to keep agents happy, carriers must offer personalized service and make it easier to do business with them. Doing both while keeping...
How To Separate The Roles Of Chairman And CEO
From the executive summary: ‘In the US, most companies are separating the roles of the chairman and the CEO. While most companies in the US and elsewhere agree that separating the two roles makes sense, many are less sure about the best way to proceed. The uncertainty results in part...
Limiting Churn in Insurance
Customer turnover is high at property and casualty insurers. Executives often assume that customers leave only in search of less expensive coverage. This article depicts about a research which shows that many other factors, from age to claim histories, influence the decision to change insurers. By identifying valuable customers who...
Life Insurers Look to IT
Life insurers are finding that sound investments in IT can help them cut costs. The article depicts about a survey which shows that two technologiesùdistribution- and compensation-management automation and straight-through processingùare best at helping insurers to monitor their sales performance and to improve their productivity. Executives agree that the life...
Treasury Management in Emerging-Market Banks
Bankers in emerging markets often view treasury activities that are common in the developed worldùsecurities trading or the development of derivatives contracts, for exampleùas casino finance. As a result, these banks have lagged behind developed-market competitors in managing risk and creating profitable treasury units. High-performing treasuries seek out and profit...
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