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- Spotlight on process management
- Managing processes is a central issue in modern improvement theory. The writers of this article tries to explain why they believe that in order to manage processes effectively it is essential to create good process control and an effective information system. The 7M approach for classifying different causes for process...
- White papers 2002-03-01
- The Complete Guide to Understanding & Implementing ISO 9001's Process Management Requirements
- The concept of applying a "process approach" to managing a quality management system is clearly the most radical change made to ISO 9001 with the release of the 2000 version of that standard. It has become the source of great confusion across all affected parties. The article summarize, ISO 9K2K...
- White papers 2003-05-01
- Process Management
- The third wave of business-process management promises to make companies more adept at cutting costs, managing change and seizing opportunities. The third wave of BPM will let companies and workers create new processes on the fly. Change is the primary design goal. Through agile business processes, value chains can be...
- White papers 2002-10-01
- Oracle Workflow - Oracle E-Business Suite Process Management
- Oracle Workflow together with Oracle Workflow for Java (OW4J), Oracle's next generation Java 2 Enterprise Edition based business process management solution that enables enterprises to model, extend, configure, and automate business process flows. This white paper provides an overview of the process management architecture of the Oracle E-Business Suite and...
- White papers 2004-12-01
- Process Innovations: Attending to Processes
- The paper defines process management as an attempt by organizations to carve out attention from other aspects of organizational structure and function to focus on a new, but basically familiar, resource. A process-oriented organizational structure is only one of several possible ways to draw sustained attention to the goals and...
- White papers 2004-03-01
- The Third Wave: Process Management Maturity Models
- Much of the work on process maturity takes inspiration from the Software Engineering Institute's Capability Maturity Model (SEI CMM.). CMM was developed for software engineering disciplines before the advent of BPM systems. Frameworks based on CMM concepts can incorrectly conflate the maturity of business processes with the maturity with which...
- White papers 2004-07-01
- BPM Capability and Credibility: A Process Management Culture Requires Both Capability and Credibility
- Creating a process management culture is a difficult and daunting task. This article provides a roadmap and makes some suggestions regarding how to achieve it in the organization. It depicts that there is something deep down in all persons that responds positively to the essential Business Process Management BPM message...
- White papers 2005-07-01
- Managing BPM: The MOBO Process Path
- Every time an organizational change occurs, many processes may split in two, or three; a centralized sales organization suddenly is split into three business unit sales teams. The problem is that with organizational change, process management is very rarely factored into the overall event. Where organizational design drivers process management,...
- White papers 2005-09-01
- A Marriage Made in Heaven: Combining Six Sigma With Process Management to Reach Unprecedented Levels of Business Performance
- There is a growing movement among leading companies to combine their various business process change efforts. This article describes how recent efforts to combine Six Sigma and BPM technologies have resulted in major advances in business performance. It illustrates how organizations in various industries combine BPM technologies and Six Sigma...
- White papers 2005-09-01
- The Convergence of Six Sigma and Process Management
- This paper presents the compelling reasons why recent technology advancements are creating an accelerated trend to combine Process Management and Six Sigma to form a more robust approach to sustainable business performance improvement. Process Management and Six Sigma methodologies have been in existence for more than 15 years. Both approaches...
- White papers 2004-12-01
- Six Sigma in Service Process Management
- This paper describes the service industry. Service Processes consume a large portion of a company's operating margin and it is not surprising that of late, Six Sigma efforts have been directed at these processes in an effort to model, measure, modify and improve them. Typical problems in Six Sigma efforts...
- White papers 2004-11-04
- Verity's New LiquidOffice 4.0: A Smart Combination of Search, eForms, and Process Management
- LiquidOffice v4.0 is a harbinger of the shape of software to come. This article discusses Verity's new LiquidOffice 4.0, which was announced by the company in April, ending the suspense about how it planned to combine its acquisitions. LiquidOffice is a good example of new tools that combine technologies to...
- White papers 2005-06-01
- Staffware Process Suite Version 2
- Business Software has long been used to support key business processes, there is nothing new in this notion. What has changed though is the realization that the easiest ways for organizations to be competitive, manage costs, be viable, be flexible and responsive, is to understand and improve the structure and...
- White papers 2003-03-01
- A Business Process Oriented Approach for the Identification and Support of Organizational Knowledge Processes
- Process orientation is a widely recognized concept of organizing companies. With the emergence of knowledge management, new and challenging questions arise: How can knowledge management build on existing process management efforts? How can these two approaches effectively be integrated? How can organizational knowledge flows adequately be identified and supported by...
- White papers 2003-06-11
- Where Business Process Management Is Now
- Business Process Management is gaining significant momentum in the market. With so many companies looking for better ways to manage their processes and so many vendors claiming to have process management solutions, this is a good time to take stock of the movement. The focus on business process itself isn't...
- White papers
- The Business Process Revolution; Transformation to Process Organization
- The competitive global market climate of the new millennium has raised awareness of business processes as the most important management paradigm. The idea of the process organization is gaining strong momentum; the process 'Option' is now becoming a mandatory requirement. The integration of the Process Framework into the management structure...
- White papers 2003-03-03
- The Fusion of Knowledge and Process Management
- Business process management is an evolving set of methodologies and technologies that promise new levels of business integration and employee productivity. Knowledge management is a relatively mature capability that focuses on generating, managing and distributing distilled information called "Knowledge." At present, the same solution set rarely features these two solutions;...
- White papers 2006-07-10
- Magic Quadrant For Business Process Management Suites, 2006
- Business Process Management Suites BPMSs are a natural advancement to meet the growing requirements for greater degrees of process management maturity and agility. Although the Magic Quadrant presented in this paper reflects the second generation of BPM suites, the results still reflect early market characteristics. A BPMS enables the direct...
- White papers 2006-06-28
- Conversational Case-Based Reasoning Support For Business Process Management
- Competitive pressures drive companies towards the implementation of process-aware information systems. In order to support a broad spectrum of business processes a Process Management System PMS must be flexible at run-time. This includes the support of ad-hoc deviations from the predefined process model, their memorization and reuse, and the support...
- White papers 2005-07-22
- Process Management: Everything You Need To Know
- Process management is the collection of activities that corresponds to the planning and observing the effectiveness of a certain business process, method, or solution. Business process management uses tools, techniques, knowledge, and systems to create, define, envision, measure, report, control, and of course, improve the processes involved in a business....
- White papers 2006-01-01
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