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- Quality Management System Registration
- Laboratory Management Division LMD management had previously experimented with the FAA-developed integrated Capability Maturity Model iCMM tool in an attempt to improve service quality for the division. Although they were successful in achieving level 2 certification, they were unhappy with the results of that effort as being too limited in...
- Case studies 2001-02-01
- Six sigma at Ford Revisted
- pany's former director of corporate deployment for Consumer Driven 6-Sigma sought an effective method to improve quality. Top management soon joined the cheering section, and Six Sigma efforts have been persistent ever since. The company also gave emphasis upon measuring Quality Management and the most effective way to measure a...
- White papers 2003-01-01
- Selection And Use Of The ISO 9000:2000 Family Of Standards
- The ISO 9000 family of international quality management standards and guidelines has earned a global reputation as the basis for establishing quality management systems The purpose of this brochure is to provide you with a general perspective on the ISO 9000 family of standards with emphasis on the features of...
- White papers 2002-06-01
- Quality in U. S. Manufacturing Industries: An Empirical Study
- Quality management practices are determined in this research study from previous research, in-depth interviews, multiple case-study analysis, and an empirically based survey. Quality management practices that contribute to higher levels of quality are important for consumers and for business performance. Making matters more difficult is that quality management practices of...
- White papers 2002-07-01
- Quality Management Principles
- This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and...
- White papers 2003-01-01
- Control of Records
- Record keeping is one of the most painstaking, and important, requirements in the ISO 9001:2000 standard. This work is painstaking, because records must be identified, filed, protected, and controlled throughout their lifecycle and important because they contain the history of how the quality management system QMS is functioning. The energy,...
- White papers 2002-01-01
- Document Control
- A cornerstone of the quality management system QMS is the control of documents. While not a particularly glamorous activity, document control is an essential preventive measure ensuring that only approved; current documentation is used throughout the organization. Because of its importance, companies often invest heavily in dedicated staff, detailed procedures,...
- White papers 2002-01-01
- Management Planning
- The point of IS0 9000 is measured performance improvement for the organization. The certificate is merely a confirmation of an effective quality management system QMS that results-focused view of ISO 9001: 2000 is confirmed by the growing number of companies pursuing "compliance through self-certification" instead of a formal registrar certification...
- White papers 2002-01-01
- Quality Management Decision Making
- This paper describes some typical situation quality managers' face and how thierdecisions can influnce the quality culture. It also provides some guidelines for making decisions that promote a quality culture. Because of the importance of these decisions, it is critical for quality managers to understand the consequences of their decisions....
- White papers 1996-01-01
- ISO/TS (Technical Specification) 16949
- ISO/TS Technical Specification 16949 is a quality management system standard specific to the Automotive industry, which includes all the requirements of the ISO 9000 quality management system standard verbatim. In addition, the standard combines the AVSQ Italian, EAQF French, QS-9000 US and VDA 6.1 German automotive requirements. This article also...
- White papers 2003-01-01
- An Open Letter To Top Managent
- " The duties of executive management comprise a wide range of duties crucial to the health and well being of the organization as a whole. The quality management system comprises the methods used by top management to establish an organization with the appropriate objectives and policies to ensure that customers'...
- White papers 2003-01-01
- Transition Planning For ISO 9000:2000
- The core documents of the ISO 9000 family include: ISO 9000:2000 Quality management systems--Fundamentals and vocabulary, ISO 9001:2000 Quality management systems—Requirements, ISO 9004:2000 Quality management systems--Guidelines for performance improvements, ISO 19011--Guidelines on quality and/or environmental management systems auditing pending revisions, ISO 10012--Measurement control system. The new versions take account of...
- White papers 2002-03-20
- Internal Quality Auditing: Meeting The Challenge Of ISO 9000:2000
- One of the most important objectives of an internal quality audit is measuring the effectiveness of an organization's quality management system. For this to happen, executive management must first meet its overriding responsibility of establishing and maintaining a system regarding quality policy, goals, resources, processes and effective performance--including monitoring and...
- White papers 2001-12-05
- Making The Transition From QS-9000 To ISO/TS 16949
- Hurt by reduced demand and intense pressure for cost reductions from many of their customers, automotive suppliers are becoming aware that the quality management system requirement document QS-9000 will at some point be superseded by something with the mysterious designation, ISO/TS 16949:2002. The most obvious reason for the new requirements...
- White papers 2002-03-03
- Guidance on the Process Approach to quality management systems
- This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the "process approach" to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes....
- White papers 2001-05-17
- ISO 9000 : 2000 - The Challenges Of The New Version
- One of the main problems with the 1994 version of ISO was that it left the door open to confusion between ends and means, and could therefore lead to an unwanted degree of variability in understanding the minimum requirement threshold. The 1994 version was criticized among other things for putting...
- White papers 2001-10-01
- The New Year 2000 ISO 9000 Standards - An Executive Summary
- Extensive surveys have been carried out on a worldwide basis in order to understand better the needs of all ISO user groups. The objective of the article is to discuss revised standards taken into account with all previous experience of quality management systems. It specifies that these standards will result...
- White papers 2003-04-24
- Mergers & Acquisitions-Will Phillips
- Most mergers and acquisitions add no value to the partners over time. Most top managers can readily cite examples of failures in this arena. They often use the term murders and acquisitions instead of mergers and acquisitions. Decisions to merge assume that synergy will develop between two organizations that combine...
- White papers 2003-01-01
- Excellence the Journey Starts Here
- This article tells us about correlation of excellence concepts and quality management principles. The EFQM defines excellence as ‘outstanding practice in managing the organisation and achieving results' - not only by hitting the end-of-term numbers, but also by managing well. This view is reflected in the structure of the model,...
- White papers 2003-01-01
- Specifying Quality and Competence Requirements For Medical Laboratories
- Within the next year, thousands of medical laboratories worldwide will have an ISO standard (developed in parallel with CEN, the European Committee for Standardization) to help improve the quality of their patient testing: ISO/DIS 15189, Medical laboratories – Particular requirements for quality and competence, is being written by ISO/TC 212,...
- White papers 2002-02-01
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