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	<title><![CDATA[business process and it services Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to business process and it services]]></description>
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		<title><![CDATA[The Secret To Business Process Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128437]]></link>
		<description><![CDATA[Business Process Outsourcing BPO is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions or processes to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain. In...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 17 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
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	<item>
		<title><![CDATA[Wireless Company: Business Process Optimization And Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1173297]]></link>
		<description><![CDATA[The client is a wireless player in the consumer technology industry. Professionals from Accenture's Electronics & High-Tech, Management Consulting, Systems Integration and Outsourcing groups teamed with the client to help shape and lead the transformation effort. Throughout the project Accenture brought Customer Relationship Management CRM, Talent & Organization Performance, Oracle...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 06 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/optimization.html"><![CDATA[Optimization]]></category>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/systems+integration.html"><![CDATA[Systems Integration]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[Wireless]]></category>
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		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="tickers">ACN</category>
	</item>
	<item>
		<title><![CDATA[Why We Can Choose Business Process Outsourcing?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128655]]></link>
		<description><![CDATA[Business process outsourcing otherwise known as BPO is the process of leveraging technology vendors in various third world or developing nations for doing a job which was once the responsibility of the enterprise. Or simply put, it is the process of shifting an internal job process to an outside/external company...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 03 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/job.html"><![CDATA[Job]]></category>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/third+world.html"><![CDATA[Third World]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/articleclick.com.html"><![CDATA[ArticleClick.com]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Process Outsourcing Services: The Best Option]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1123455]]></link>
		<description><![CDATA[Business firms often involve a third party service provider known as a business process outsourcing service. They handle tasks like human resource management, document and data management and customer relationship management. This helps a company to save time and money. Business process outsourcing is a growing industry and more and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+services.html"><![CDATA[Outsourcing Services]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
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		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
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	</item>
	<item>
		<title><![CDATA[Tips To Make Business Process Outsourcing Profitable]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1123667]]></link>
		<description><![CDATA[Business process outsourcing has recently become much more of a pronounced trend and is evident in a wide range of companies of all sizes. The reasons for turning to the use of outsourced services vary greatly from one company to another. Some businesses are looking to achieve economies of scale,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/outsource.html"><![CDATA[Outsource]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Process Outsourcing - A Fast Growing Sector]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128227]]></link>
		<description><![CDATA[The term BPO stands for "Business Process Outsourcing" and is better known as simply "outsourcing" It is basically the process by which a company can delegate certain functions of their business to a specialized organization that can get it done more cheaply, quickly and efficiently. BPO services have been the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/sector+inc..html"><![CDATA[Sector Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/earticlesonline.com.html"><![CDATA[eArticlesOnline.com]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Outsourcing: The Cost Effective Way To Get It Done]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1129023]]></link>
		<description><![CDATA[Business Process Outsourcing BPO management has traditionally been used by manufacturing companies. It involves buying in business function services from a third party company to run parts of the business in totality, while the manufacturer concentrates on doing what they do best i.e. producing their product. However, business outsourcing is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/articleonramp.com.html"><![CDATA[ArticleOnRamp.com]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+management.html"><![CDATA[Business Process Outsourcing Management]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://resources.bnet.com/topic/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[How Businesses Can Make Effective Use Of Outsourcing Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1129027]]></link>
		<description><![CDATA[In recent years, the Business Process Outsourcing BPO industry has grown considerably; predictions are that it will continue to flourish in the future. The main reason for this expansion can be attributed to businesses looking to streamline their working practices, in order to compete in an increasingly global marketplace. Traditionally,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/articleonramp.com.html"><![CDATA[ArticleOnRamp.com]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Everything You Want To Know About Outsourcing To BPO Companies]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1129051]]></link>
		<description><![CDATA[A company is said to be outsourcing when it lets some external service provider to execute and manage a business process. This is also known as the Business Process Outsourcing or BPO. In such an arrangement there are mainly two parties - the client who engages an external party to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/articleonramp.com.html"><![CDATA[ArticleOnRamp.com]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Workforce Optimization: How Insurers Are Benefiting Twice From Business Process Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=919933]]></link>
		<description><![CDATA[Many insurers have taken advantage of Business Process Outsourcing BPO to reduce their operational costs, improve the quality of their processing, and accelerate their speed to market. But BPO has the potential to contribute significantly to performance in another, often overlooked, way: by significantly improving the effectiveness and efficiency of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 15 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/optimization.html"><![CDATA[Optimization]]></category>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/insurance+company.html"><![CDATA[Insurance Company]]></category>
		<category domain="http://resources.bnet.com/topic/workforce.html"><![CDATA[Workforce]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
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		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
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	</item>
	<item>
		<title><![CDATA[Improve Profitability Using Business Process Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128467]]></link>
		<description><![CDATA[Any company that is determined to operate as lean and mean as possible in order to enjoy a competitive edge knows that contracting outsourcing services can be a very beneficial practice, which can help manage costs and improve profits. Business process outsourcing is available for just about any area of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 17 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/article+alley.html"><![CDATA[Article Alley]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Examining The Evolving Offshore Business Process Outsourcing Model]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=316797]]></link>
		<description><![CDATA[Initially viewed skeptically by nonbelievers, Business Process Outsourcing BPO has surprised even its detractors, delivering impressive transformational results for hundreds of corporations across the globe. Acceptance of BPO continues to accelerate. The succeeding generation of BPO transcends process improvements and is making a fundamental impact on the client's business. It...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 11 Apr 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/offshore.html"><![CDATA[Offshore]]></category>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[White Paper: Business Process Outsourcing (BPO)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=316747]]></link>
		<description><![CDATA[Business Process Outsourcing BPO did not just materialize over the last few years. Specialist service providers have been outsourcing "Processes" for centuries. Nowadays, the outsourcing market is characterized by consolidation and rapid technological advances. BPO providers are confronted with relentlessly increasing customer requirements from which numerous new services and business...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 09 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/t-systems.html"><![CDATA[T-Systems]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Process Outsourcing: Innovative Solutions for Global Business Issues]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=272370]]></link>
		<description><![CDATA[The key drivers for outsourcing are traditionally cost reduction, business growth and a need for rapid change. However, more and more organisations are now seeing outsourcing as a way to improve their performance and create competitive advantage. Business Process Outsourcing BPO with Capgemini is a quick and safe path to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 20 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/capgemini.html"><![CDATA[Capgemini]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Process Outsourcing Is Becoming A Part Of Every Business]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128327]]></link>
		<description><![CDATA[Business process outsourcing is all about hiring the other businesses to deliver the work to you, so that you can concentrate on the core activities of your business. The core activities have been more important for establishing a particular business in the field. After all, you are spending so much...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 22 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[The Impact of Technology on Cost in Business Process Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=272373]]></link>
		<description><![CDATA[Many different factors contribute to the cost of a Business Process Outsourcing BPO engagement. Technology drives the BPO cost structure in three ways: it enables economies of scale, supports sustainable process optimization, and makes labor arbitrage possible by connecting and controlling remote location workflows. This white paper examines the cost...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 04 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[How Technology Impacts the Cost of Business Process Outsourcing (BPO)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=256995]]></link>
		<description><![CDATA[What is the impact of technology on the cost of a business process outsourcing BPO relationship, and why should you care? Those questions are addressed in this SAP white paper, which examines the specific ways that technology drives BPO costs and how you can better manage those costs. The paper...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Examining the Evolving Offshore Business Process Outsourcing Model: A Practitioner's Perspective of BPO]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=272339]]></link>
		<description><![CDATA[Initially viewed skeptically by nonbelievers, Business Process Outsourcing BPO has surprised even its detractors, delivering impressive transformational results for hundreds of corporations across the globe. Acceptance of BPO continues to accelerate. The succeeding generation of BPO transcends process improvements and is making a fundamental impact on the client's business. It...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 17 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/offshore.html"><![CDATA[Offshore]]></category>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Business Process Management - The Key To ITIL Success]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=276293]]></link>
		<description><![CDATA[As IT organizations worldwide make the conceptual transition from managers of technology assets to providers of quality-managed services, many are turning to the Information Technology Infrastructure Library ITIL as a source of standardized best practices for service-oriented IT management. The goal of ITIL is to improve the quality and efficiency,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[CRM In The BPO Sector]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=351318]]></link>
		<description><![CDATA[A typical Information Technology Enabled Services ITES/ Business Process Outsourcing BPO service includes a scenario wherein one company hands over part of its work to another company, making it responsible for the design and implementation of the business process through the telecom and Internet medium. The cost of acquiring a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 17 Apr 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/nasscom.html"><![CDATA[NASSCOM]]></category>
		<category domain="http://resources.bnet.com/topic/customer+interaction+management+solution.html"><![CDATA[Customer Interaction Management Solution]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
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