Resources

252 Resources for

business process outsourcing (bpo)

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BNET Resources

Management Trends in Outsourcing
This article mainly emphasizes upon management trends in outsourcing. Harvard Business Review has identified outsourcing as one of the most important management ideas and practices of the past 75 years. Studies clearly indicate that outsourcing is increasingly viewed positively by executives and top management alike, at both US and multinational...
Tags: BPO, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-01-01
Do You BPO?
Business Process Outsourcing BPO is a strategy wherein strategic organizational processes are sub-let to third-party vendors. These vendors have expertise in their respective areas. Therefore, the organization's association with them enables it to acquire new skills and gain new perspectives and insights into the business practices. The paper examines the...
Tags: Business Process, Reed Elsevier Inc., BPO, Business Process Outsourcing (BPO), Outsourcing, It Services, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-01-01
Underwriting A New Method Of BPO
Business Process Outsourcing BPO is the strategy wherein an organization bestows the ownership and execution of a strategic service to an external firm. The external firm chosen for the purpose has domain expertise in rendering the particular service. This ensures enhanced efficiency of the process and contributes in lowering the...
Tags: BPO, Everest Group, Business Process Outsourcing (BPO), Outsourcing, It Services, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2000-11-01
Business Process Outsourcing Under Sarbanes-Oxley: Challenges and Complexities
A recent Act seeks to overhaul the organizational financial processes and practices. It establishes a new, independent board for the accounting industry, creates higher standards for corporate governance and audit committees and ushers in transparency in corporate transactions. To this end, the Act also affects the nuances of the outsourcing...
Tags: Business Process, Accounting, Sarbanes-Oxley Act, BPO, Everest Group, Act, Outsourcing, Corporate Governance, Business Process Outsourcing (BPO), Operational Accounting, Financial Services, It Operations, Business Operations, Outsourcing & Subcontracting, Corporate Law, Finance
White papers 2004-04-01
Offshoring' Drive For Savings Accelerates
From the executive summary: ‘Multishoring essentially means outsourcing work to more than one offshore location, and it is accelerating at the largest multinationals. It is not just technology functions like software development that are being sent overseas, moreover, but a whole raft of business processes like customer service and financial...
Tags: Business Process, Offshoring, Financial Executives International, Operational Planning, Business Process Outsourcing (BPO), Outsourcing, Software Development, Financial Accounting, Business Operations, It Operations, Outsourcing & Subcontracting, Software/Web Development, Finance
White papers 2003-09-01
Business Process Outsourcing Overhyped?
From the executive summary: ‘Business Process Outsourcing BPO, in which firms turn over many back-office functions to outside vendors, has been hyped as one of the next big things in IT. The research firms, however, beg to differ. They warn that cost savings garnered through such deals may not be...
Tags: Business Process, BPO, Jupitermedia Corp., Back-office, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, Operational Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Finance
White papers 2003-09-02
Stuck In The SAS 70s
From the executive summary: ‘A little-known and perhaps largely outdated auditing standard for outsourcers could be the next big hurdle for Sarbanes-Oxley compliance. Not only might the standard cause a number of businesses to conflict with the Section 404 provisions on internal controls, but it might also dissuade other companies...
Tags: CFO Publishing Corp., SAS Institute, Sarbanes-Oxley, Business Process Outsourcing (BPO), Outsourcing, Regulatory Compliance, Operational Planning, Regulations, Government, Financial Accounting, Finance, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources, Policies And Procedures
White papers 2004-02-23
Where Will This All Lead?
Business Process Outsourcing BPO is the strategy wherein an organization bestows the ownership and execution of a strategic service to an external firm. In the modern business era, dominated by perennial change, BPO serves as an effective strategy to enter into new markets or re-aligning organizational processes with market changes....
Tags: International Data Group, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-04-01
Be Prepared For Business Process Outsourcing
The paper examines Business Process Outsourcing BPO. BPO is, essentially, a contract between two companies to execute a business process end-to-end. Companies need to develop some new skills in terms of the relationship management with the BPO vendors. Outsourcing was only done for IT intensive processes, but BPO momentum is...
Tags: Business Process, BPO, Business Process Outsourcing (BPO), Operational Planning, Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-01-01
Charting The Business Process Outsourcing Universe
From the executive summary: ‘By carefully selecting the right provider, organizations can use Business Process Outsourcing BPO to support strategic planning, introduce best practices, and position themselves as leaders in the marketplace.' Outsourcing is the transference to third parties; the performance of functions once administered in-house. Outsourcing is really two...
Tags: Business Process, Montgomery Research Inc., BPO, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2004-06-15
Handing Off Finance
From the executive summary: ‘Modern business era presents lot of opportunities for small and medium sized businesses to seek financial Business Process Outsourcing BPO contracts. The Internet and the availability of bandwidth, for example, have allowed a new genre of outsourcers to arrive on the scene. These financial outsourcing boutiques...
Tags: CFO Publishing Corp., Business Process Outsourcing (BPO), Outsourcing, Smb/Sme, Financial Accounting, Internet, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting, Finance
White papers 2000-09-01
Everything Must Go: Business Process Outsourcing
The ‘big' word currently doing the rounds of corporate world is outsourcing. Today every other corporate entity is in the process of off shoring its non-core business activities. The in-house clients of corporate companies cannot match up to level of Information Technology service provided by outsourcing. Offloading tedious functions enables...
Tags: Business Process, CFO Publishing Corp., BPO, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2001-10-01
Keys To Successful BPO Relationships
Business Process Outsourcing BPO is the management of related set of key business processes and underlying technology by an organization other than its own. The core issue, however, lies how the executives balance risks and rewards involved in outsourcing. It is believed that outsourcing business hits hard at home than...
Tags: Business Process, CFO Publishing Corp., BPO, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-09-03
Be Prepared For BPO
From the executive summary: ‘When Business Process Outsourcing BPO first emerged several years ago, the term was self-explanatory-the contracting of one company by another to execute a business process end-to-end. By definition, it goes a significant step beyond traditional outsourcing contracts, in which a company delegates only components of a...
Tags: Business Process, BPO, International Data Group, Business Process Outsourcing (BPO), Operational Planning, Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2001-05-03
Managing The Extended Organization: Handling The Risks Of BPO Relationships
With most of the huge organizations outsourcing their customer care centers to the overseas companies, it has become imperative to manage this extended arm of the organization. Outsourcing could be a very risky preposition as well. Here, this article takes a look at the aspect of outsourcing and how an...
Tags: BPO, Knowledge@Wharton, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2002-10-23
BPO Providers Are Moving Up The Value Chain
The Business Process Outsourcing BPO providers seem to have the best of all worlds today. Moving beyond regular call centers and data-crunching tasks, today there is a host of services that BPO service providers have to offer. This article talks about the various services that one can look for from...
Tags: Business Process, BPO, Value Chain, Outsourcing Company, Knowledge@Wharton, Business Process Outsourcing (BPO), Outsourcing, It Services, Operational Planning, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-09-24
Can BPO Work For Small Business?
Outsourcing a part of the business to an overseas company has become the order of the day. The question remain unanswered is will this work for small organizations as well. Seems far from being true. Actually speaking, to outsource the customer care center for a 20-staff company, makes no sense...
Tags: BPO, Knowledge@Wharton, Small Business, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-09-24
Part 3: What's Driving the Growth of BPO?
Transaction engines have emerged in BPO to provide solutions to repetitive activities. These engines incorporate labor arbitrage and economies of scale into the leverage creation of benefits provided by the solution. The article shows a profile of the different types of transaction engines that are emerging. Transaction engines should be...
Tags: BPO, Transaction Engine, Business Process Outsourcing (BPO), Outsourcing, It Services, Financial Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2003-03-01
What's Driving the Growth of BPO? The Impact of Labor Arbitrage - I
To the casual observer, the fundamental sources of leverage - technology, best practices, and scale -- that were behind the growth of IT outsourcing are now driving the pace of BPO outsourcing. However, a deeper look reveals that the primary driver is the combination of labor arbitrage with these leverage...
Tags: BPO, Everest Group, Arbitrage, Business Process Outsourcing (BPO), Outsourcing, Financial Services, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2002-11-01
What's Driving The Growth Of BPO? The Emergence Of Transaction Engines - II
The term "transaction engine" is intended to capture the repetitive and scalable nature of the solutions outsourcing providers develop to provide BPO services through the use of labor arbitrage. The article discusses the two types of repetitive activities in a transaction engine and the synergy across these two types. Transaction...
Tags: BPO, Transaction Engine, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
White papers 2002-12-01
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