An Australian corporation, which is among the top ten banking institutions and top five general insurers, has one of the highest cross-sell rates in the financial sector. The company wanted to reengineer its business processes in order to improve the efficiency of the commission systems. Infosys helped the client to...
Continental's tire manufacturing and distribution system was based on several separate homegrown applications with significant manual involvement. It did not integrate with the company's existing SAP R2 Enterprise Resource Planning ERP system. The company wanted to implement a comprehensive supply chain management system based on i2, but needed help. IBM...
Having weathered a series of numbing blows recently, companies the world over are reassessing their business models and fundamentally redesigning them from within. With top-line growth stalled in many industries, overhead costs are a primary and persistent target of these reviews. Over the past decade, most global 500 companies have...
The client is a leading life insurer. The client wanted to develop a comprehensive New Business and Underwriting solution that would replace the functionality provided by the existing legacy core package. Wipro was involved in requirements capture, architectural design and implementation along with business process reengineering. The key features of...
The client is a leading reinsurance company. The client wanted to reengineer New Business processes for Facultative and Treaty reinsurance for managing the service effectively and efficiently. Wipro first carried out a Six Sigma-based process mapping for Treaty Proportional/Non-Proportional and Facultative Proportional/ Non-Proportional. The team identified process leakages, defined process...
In this period when economy is booming, organizations experience upsurge in profits every quarter, but along with that arise many questions, which remain unanswered. Those puzzling questions, which ring around almost all the top heads of the country, include - How to make it more sustainable? How to be globally...
Business Process Reengineering BPR is one of the fundamental steps undertaken prior to Enterprise Resource Planning ERP implementation. Business process reengineering analyses and suggests the structural changes. This is regarded to be very important because it helps in knowing how the organization should be customized in order to become ERP...
While corporations have retreated markedly from the absurd excesses of the business process re-engineering craze in the 1990s, the worry is that the conversion is only skin deep. Harsh, short-termist attitudes may resurface if a bout of higher unemployment increases the flow of willing labour. Are there grounds for optimism...
All organizations have life cycles exploration, midlife, maturity and decay/death. The causes of life cycles are not inherent to the aging process, but depend on the capacity of leadership to re-invent the organization when needed. This capacity and capability are limited by knowledge and personality traits. The decisions a leader...
Mobile computing is fast becoming a mainstream requirement as society shifts toward a decentralized and more mobile workforce. For many field service companies, business factors including customer demand for superior service, and business process reengineering efforts, are necessitating significant investment in mobile computing technologies. As field service organizations search for...
In retaining and increasing an organization's customer base in the current competitive scenario, enhanced level of customer service is the key. The paper outlines our experience with a typical business process re-engineering program aimed to achieve customer-facing process improvements, as a platform in the journey for operational excellence in a...
Business Process Reengineering BPR advocates the fundamental examination and redesign of business processes, recognising that the legacy of scientific management has been the excessive fragmentation of work practices in organisations today. This is reflected in the hierarchical structuring of organisations around functional departments, with individual and departmental goals displacing overall...
We have formalized empirical, chaos-tolerant development processes into a macro process named Scrum. The detailed micro processes of OO, BPR, and other techniques are implemented within this macro process as needed and as standardized within an organization. Systems development is not now, and may never be, a cookbook process. Component-based...
With the education industry becoming more competitive, tertiary institutes resort to various tools and techniques to improve their performance. This paper examines the use of Business Process Reengineering BPR in a tertiary education institute in New Zealand. The results of this research shed light on the challenges of implementation of...
Many companies have eagerly embraced the principles of business process reengineering BPR over the past decade. However, in hindsight, it is becoming clear that results are not quite as positive as they first appeared. Recent studies suggest that the BPR success rate (i.e., the frequency with which BPR initiatives achieve,...
From the executive summary: ‘Managers are under intense pressure to create value. But, value creation by improving operational efficiency through initiatives like outsourcing, business process reengineering, and workforce reduction has limits in terms of morale and potential. Companies must couple such efficiencies with innovation and new business development. Another solution...
The goal of the Deepwater Project is to improve the Coast Guard's Operational Effectiveness while Minimizing Total Ownership Cost TOC. The Deepwater Logistics Process and Policy Development LPPD Integrated Project Team IPT is currently working on a Business Process Reengineering BPR project. Performance Based Logistics is typically used by the...
If reengineering is going to realize its full potential of dramatically improving the way federal agencies do business, changing of the organizational culture must be considered an integral part of the process. Systems cannot be developed irrespective of the people that will be managing and operating those systems. One of...
This article reviews the Business Process Reengineering BPR vision of radical business process change, focusing upon the use of information technology to facilitate a shift away from linear/sequential work organization towards parallel processing and multidisciplinary team working. It highlights BPR's cursory treatment of the human dimension of its programme for...
This paper demonstrates that classical Business Process Reengineering BPR methods can be successfully applied to Computer Aided Surgery while increasing safety and efficiency of the overall procedure through an integrated Workflow Management System. Computer guided Prostate Brachytherapy, as a sophisticated treatment by an interdisciplinary team, is perfectly suited to apply...
