BNET Industries

Last Fiscal Year Sales:$30.2M
  • Private
  • US
Dow Jones Description

We share our clients' desire for better-informed sales forces, for marketing teams that target customers with accuracy, and for customer service groups that proactively manage relationships with all key constituencies. And our comprehensive suite of services covers everything from planning to implementation through support. Our integrated knowledge and capabilities allow us to develop and deliver the most appropriate solution for your enterprise. Founded by Joel Morse, Dave Hanaman and Diana Kyser in 1993, C3i has grown from a specialized sales force automation service provider into a trusted service provider for Customer Management integration and ongoing support solutions, with many of the world's leading organizations as clients. With an executive team hand-picked for their shared experience in both Support Operations and Customer Management, C3i was built from the ground up to offer an unparalleled level of service, continuously growing in expertise and staff since its inception.

Co-Founder & CEO
Joel H. Morse
Number of Employees 249
Contact Information

83 Maiden Ln FL 6

New York, New York 10038

c3i-inc.com

NAICS Code Computer Systems Design Services: 541512

News & Analysis

c3i inc. and sales - All News and Analysis

Decision Makers

Name (plus bio) Position
Joel H. Morse Co-Founder & CEO
Dave Hanaman Chief Sales and Marketing, Officer & Co-Founder
Ray Weinberg Chief Information Officer
Robert Jones CFO
Robert Piwko Chief Operating Officer
Mauricio Barberi Vice President, Marketing & Product Management
Sean Lennon Vice President
Jean Muyl Senior Vice President & General Manager of Global Business and Human Resources

Organization Position Status
C3i Inc. Co-Founder & CEO Current
American Express Company Former
CRM, Inc. Former
Columbia Business School MBA Former
Tufts University BS in Mechanical Engineering Former

Dave Hanaman is C3i's Chief Sales & Marketing Officer (CS&MO) and co-founder of the company. At C3i, Mr. Hanaman is responsible for sales with blue-chip clients, marketing, product development and strategic partnerships. His extensive experience in customer relationship management, including performance improvement and return on investment, helped enable C3i become a CRM support market leader in the pharmaceutical industry. A frequent lecturer and prolific writer, Mr. Hanaman also develops and teaches courses on customer relationship management, speaks at industry conferences and is a quoted CRM thought leader in the industry press. Prior to joining C3i, Mr. Hanaman held sales and marketing positions at Grubb & Ellis Company and American Express. A graduate of the University of California at Berkeley, Mr. Hanaman also served as an intelligence officer in the US Navy.

Organization Position Status
C3i Inc. Chief Sales and Marketing, Officer & Co-Founder Current
U.S. Navy intelligence officer Former
University of California, Berkeley Former

Ray joined C3i in November of 2001 as the Chief Information Officer and brings over 30 years of experience in the IT industry to C3i. Prior to joining C3i, Ray worked for Dendrite International for five years. He was the Executive Director of Global Infrastructure responsible for Internet Technologies, Call Center design and implementation, global e-mail, global voice and data networks and security and internal support. Prior to his employment at Dendrite, Ray spent most of his career in the Financial Services industry both in the US and abroad. He has evolved with the IT industry and has experienced its many stages of evolution. This longevity gives him the ability to see changes in the IT field and react to them when needed. Ray's strength is his ability to blend cutting edge technologies with proven solutions, giving companies that he dealt with the best of both worlds.

Organization Position Status
C3i Inc. Chief Information Officer Current
Internet Technologies, Inc. Executive Director of Global Infrastructure Former
Dendrite International, Inc. Former
Fairleigh Dickinson University MS In Computer Science Former
Polytechnic Institute of Brooklyn BS In Systems Engineering Former

Organization Position Status
New York Blood Center, Inc. CEO Current
New York Blood Center, Inc. President Former
C3i Inc. Board of Directors Current
Nybc Former
American Express Company Former
New York University MBA Former
Tulane University Degrees Former

Bob Piwko is C3i's Chief Operating Officer (COO) and is responsible for the delivery of all client services and operations across the company. In 2003, Mr. Piwko successfully managed the Strategic Accounts Business Unit where he oversaw the delivery of help desk and workstation management services to a segment of C3i's support customers. Mr. Piwko joined C3i in 2000 as the senior vice president and general manager of the Professional Services group where he was responsible for C3i's system integration and end-user training services. In this capacity, he applied his deep pharmaceutical and consulting expertise to manage the rapid and successful scaling of C3i's business in the Siebel Pharmaceutical space. Prior to joining C3i, Mr. Piwko spent four years at Bayer Pharmaceuticals. In his most recent position at Bayer, he was responsible for sales force automation, pharmaceutical data and field sales reporting, sales data warehousing, and all sales systems. Mr. Piwko also spent seven years with Bearing Point (formerly KPMG Consulting) in its Pharmaceutical Sales and Marketing Consulting Practice. In addition, he spent five years as an officer in the US Navy's nuclear submarine group. Bob earned his BS in Mechanical Engineering from the University of Notre Dame.

Organization Position Status
C3i Inc. Chief Operating Officer Current
C3i Inc. Senior Vice President Current
CRM-Services, Inc General Manager Current
Professional Services Ltd. Senior Vice President Former
Professional Services Ltd. General Manager Former
U.S. Navy Officer Former
C3i Inc. Help Desk Former
University of Notre Dame Bs In Mechanical Engineering Former

Organization Position Status
Mobius Management Systems, Inc. Senior Vice President, Marketing Current
C3i Inc. Vice President, Marketing & Product Management Current
Pfizer Inc. Former
Harvard Business School M.B.A. Former
Massachusetts Institute of Technology B.S. in mechanical engineering Former

Organization Position Status
C3i Inc. Vice President Current

Organization Position Status
Human Resources Incorporated General Manager Current
C3i Inc. Senior Vice President & General Manager of Global Business and Human Resources Current
Global Business Corporation General Manager Current
American Express Company Former
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