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- Award-Winning Retailer, Donald Cooper, to Keynote at Call Centre Canada; Business Guru Provides Exclusive Insights Into Marketing, Service and Business Excellence
- Business Editors
- Research articles 2003-03-24
- Award-Winning Retailer, Donald Cooper, to Keynote at Call Centre Canada; Business Guru Provides Exclusive Insights Into Marketing, Service and Business Excellence.
- SANTA ANA, CALIFORNIA, Mar 24, 2003 CCNMatthews via COMTEX SANTA ANA, CALIFORNIA, Mar 24, 2003 CCNMatthews via COMTEX
- Research articles 2003-03-25
- Improve Your Telemarketing Concern: Installation Of A Management System
- An authenticated quality telecommerce management system is an essential requirement to supervise your call centre's functioning, staffing utilization and staffing monetary costs. The standard telemarketing call centre spends up to 70% of its total monetary costing on staffing, so managing how workers utilize their time is fundamental to budget organisation.
- White papers 2009-02-08
- Give Your Business A Boost With Outbound Telemarketing Services
- A call centre is a place where telemarketing calls are both received and made. Call centres usually employ a large number of employees who wear headsets and make automated calls that are dialed by a machine. Outbound telemarketing calls can solicit customers for a number of different reasons. Businesses can...
- White papers 2009-01-01
Additional Resources
- Sault call centre.(Sault Ste. Marie)(NuComm Marketing)(Brief Article)
- NuComm Marketing Inc. has wasted no time in getting its call centre up and running in Sault Ste. Marie. The company was to have phones installed before the end of October from its located in the former BABN Technologies building on Second Line West. About 150 full-time...
- Research articles 2000-11-01
- Call centre job losses forecast.
- Oct 31, 2002 (Marketing - ABIX via COMTEX) Australian direct marketers will not be able to use data from public lists under proposed legislation. The Federal Privacy Commissioner wants to restrict businesses from collecting and using information from sources such as telephone directories, except...
- Research articles 2002-10-31
- MERCHANTS GROUP: Merchants & Brightware announce an alliance delivers call centre solutions.
- M2 PRESSWIRE-23 March 1999-MERCHANTS GROUP: Merchants & Brightware announce a strategic alliance delivers call centre solutions to manage massive e-mail growth C1994-99 M2 COMMUNICATIONS LTD RDATE:220399 * Merchants to provide next generation automated intelligent e-mail response solutions With...
- Research articles 1999-03-23
- Ingenico UK goes live with ATG'S advanced call centre technology.
- M2 PRESSWIRE-10 May 2005-ATG: Ingenico UK goes live with ATG'S advanced call centre technologyC1994-2005 M2 COMMUNICATIONS LTD RDATE:10052005 Reading - ATG (Art Technology Group, Inc., NASDAQ: ARTG) the software provider behind the most relevant and lucrative marketing, commerce, and service experiences,...
- Research articles 2005-05-10
- DUTCH SNT GROUP EUROPEAN LEADER IN CALL CENTRE MANAGEMENT.(Company Business and Marketing)
- The Dutch company SNT will become the European leader in the management of call centres, following the acquisition of the activities in the sector of the Dutch telecommunications group KPN, and the French computer group Atos Origin. SNT announced on July 17 that it was to ...
- Research articles 2001-07-26
- Preferred Computer wins GBP2.5m deal from William Hill - Company Business and Marketing - Brief Article
- TELECOMWORLDWIRE-12 June 2000-Preferred Computer wins GBP2.5m deal from William Hill C1994-2000 M2 COMMUNICATIONS LTD http://www.m2.com UK systems integrator Preferred Computers has won a GBP2.5m contract to provide Hewlett-Packard computers for the Internet- and call centre-based betting services of William Hill. ((Comments on this story may be sent...
- Research articles 2000-06-12
- Canadian National Railway Company Q3 2007 Earnings Call Transcript
- Question-and-Answer SessionOperator Thank you. At this time we will take questions from the telephone lines. [Operator Instructions]. We have a question from Ed Wolfe from Bear Stearns. Please go ahead. Unidentified Analyst Hi guys, its Scott Ehrens [ph] for Ed. Good afternoon. E. Hunter Harrison...
- Earnings calls 2007-10-23
- ADVANSTAR COMMUNICATIONS: Advanstar Communications in introduces European marketing packages.
- M2 PRESSWIRE-27 September 1999-ADVANSTAR COMMUNICATIONS: Advanstar Communications introduces European marketing packages C1994-99 M2 COMMUNICATIONS LTD RDATE:240999 Advanstar Communications, organisers of the worldwide portfolio of Call Centre Solutions and VOICE events, has today launched a new initiative to provide a total...
- Research articles 1999-09-27
- Wolseley plc Interim Management Statement Call Transcript
- Question-and-Answer SessionOperator Thank you. The question-and-answer session will be conducted electronically. [Operators Instructions]. We will take now our first question from Tim [inaudible]. Please go ahead. Unidentified Analyst Hey, guys. This is Tim [inaudible] in Dublin. My first question is in relation to the stock...
- Earnings calls 2007-11-30
- Skywest discounts fares in quest to push tourism traffic.
- Sep 20, 2002 (Travel Week - ABIX via COMTEX) Michael Crawshaw manages sales and marketing at Skywest Airlines. The Western Australian carrier is becoming more involved in the tourism sector. Crawshaw said that it has founded a call centre and raised its full-time sales...
- Research articles 2002-09-20
- MERCHANTS GROUP: Merchants Group unveil new corporate identity.
- M2 PRESSWIRE-30 April 1999-MERCHANTS GROUP: Merchants Group unveil new corporate identity C1994-99 M2 COMMUNICATIONS LTD RDATE:270499 The Merchants Group, one of Europe's longest established call centre and customer management organisations, today unveiled their new corporate identity. "The re-branding...
- Research articles 1999-04-30
- Salmat seeking $76m for listing.
- Oct 18, 2002 (The Sydney Morning Herald - ABIX via COMTEX) Salmat, an Australian direct marketing company, hopes to raise $A76m in an initial public offering. Salmat's primary business is the distribution of catalogues via mailboxes, although it also processes and mails bills for...
- Research articles 2002-10-19
- Holding for a lifeline: it's been a tumultuous year for the telemarketing industry, with increased constraints and a disgruntled public making it more and more difficult to reach targets. Emma Rubach gauges the mood of the experts and their vision of the
- THIS YEAR MARKS A MAJOR CHANGE to Precision Marketing's Top Telemarketing Survey. Respondents that do not fit into the large, outbound call centre stereotype will be pleased to note that we have designated them a separate category. In an effort to more accurately reflect the structure of the industry, we...
- Research articles 2004-09-24
- Take Out the Garbage | BTalk Australia
- Is poor quality data costing you money? Most businesses in Australia believe so but almost half have no idea just how big the problem is. Today on BTalk Australia Phil Dobbie talks to Matt Glasner, General Manager of Experian QAS for Australia and New Zealand, about how...
- Blog posts 2008-07-16
- Do We Really Need Recruitment Agencies? | BTalk Australia
- (14min 21) What benefits do recruitment agencies provide? With the advent of online job-sites can't you do the job yourself and save a fortune on agency commissions. In today's BTalk Australia Phil Dobbie talks to Kelly McGowan, a director of recruitment site sixfigures.com.au. She says agencies still...
- Blog posts 2009-01-19
- Don't Make the Economic Crisis Your Scapegoat | BTalk Australia
- (13min 06) Are you using the economic crisis as an excuse for a big drop in your own retail revenues? Brian Walker, Managing Director of consultancy firm The Retail Doctor, says smart businesses are feeling the effects less than most and some are continuing to see retail growth. He talks...
- Blog posts 2009-03-25
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