Byline: Rachel Lebihan Nov 27, 2006 (The Australian Financial Review - ABIX via COMTEX) -- The Australian Taxation Office has reduced the amount of time staff at its call centres can spend off the telephone. The new standards at 13 ...
eGain Communications (OTCBB: EGAN), a leading provider of multichannel customer service and knowledge management software for in-house or on-demand SaaS deployment, today announced that the company was named to the 2007 Call Centre Focus CCF Hotlist. eGain was recognised for its propagation of call centre best practices by conducting a...
April 14-16,2003 Metro Toronto Convention Centre Toronto, Ontario Show Directory Welcome to Call Centre Canada 2003! Dear Colleague, It is our pleasure to welcome you to...
Holidays may now be sold in many new ways but the mass-market customer wants little more than what he has always bought, says call centre boss Martin Jones Holidays may now be sold in many new ways but the mass-market customer wants little more...
NORWICH Union has sought to reassure advisers that it has no plans to take its intermediary support call centre operation overseas. NORWICH Union has sought to reassure advisers that it has no plans to take its intermediary support call centre operation overseas.
BIRMINGHAM, England -- A24 Outsource Group is announcing its new portfolio of services for the outsourcing and off-shoring of business functions specifically from the UK to South Africa, at Call Centre Expo, Birmingham NEC, UK. A division of Ambition 24hours, it is one of the UK's most successful private companies,...
Nov. 29--PUNE, India -- The company, which bagged the outsourcing contract for call centre operations from Bharti Televentures earlier this year, plans to offer services across industry verticals -- banking finance and insurance, hi-tech, e-commerce Nov. 29--PUNE, India -- The company, which bagged the outsourcing...
Convergys India Ltd plans to set up the biggest call centre in India with over 2,000 seats. The company has already leased a building with an area of approximately 210,000 square feet in Gurgaon. Convergys India Ltd is part of the US company Convergy Convergys India...
According to online press (September 23, 2007), specialzed market sources reported that the French auto maker, Peugeot, is intending to transfer its European call centre based in Lyon, France, to Tunisia, which enjoys a good reputation as a hub for call cAccording to online press (September 23, 2007), specialzed market...
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