Campos Inc.

Yvonne Campos is a nationally-recognized moderator, speaker, and consultant who brings over 25 years of designing, strategizing, and implementing market research for corporations, educational institutions, non-profits and professional organizations. She works directly with major clients as a consultant, moderator, and facilitator. Yvonne's expertise lies in her ability to listen, engage and synthesize information into actionable market strategies for her clients. She developed her moderating skills over thousands of groups and many market categories. In the past 10 years Yvonne has evolved her group facilitation skills to consulting services in the strategic planning area, peer to peer learning groups, workshops, and customer advisory councils. Her ability to understand client needs, research approaches, and execute insightful facilitation is what makes her so valuable to clients. Yvonne has received numerous awards for her entrepreneurial spirit and civic engagement. She is consistently included in the Pittsburgh Business Times' Top Women in Business list. She received the Small Business Administration's Minority Small Business Person of the Year award (1998) and was selected as the Vectors Pittsburgh Small Business Person of the Year (1999). Four years later, she received the Pennsylvania Chamber's Small Business Leadership Award, and was selected to participate in Harvard's John F. Kennedy School of Government Inaugural Class of Women Leadership and Power. Ms. Campos also served as the first female president of the 200 member strong Pittsburgh Rotary Club in its 85-year history. She is a long-time member of the American Marketing Association (AMA), Market Research Association (MRA), National Association of Women Business Owners (NAWBO), International Womens Forum (IWF), the Qualitative Research Consultants Association (QRCA) and various community boards.

Barb leads Campos Inc's project management team and is responsible for devising highly effective research programs that are designed to provide our clients with insights that will drive increased business performance. Barb works closely with clients to identify research objectives, write responsive proposals and manage research processes, schedules, and budgets. She brings her analytic talents to work implementing qualitative and quantitative research methodologies, analyzing the research data and preparing the findings in an insightful and complete analysis. Barb has over 15 years of experience designing and conducting B2B and B2C research for Campos Inc's clients, including PPG Industries, Sheetz and Carnegie Museums. Barb enjoys working with clients in diverse industries and draws on that experience to more effectively drive solutions for clients. Barb's attention to detail, leadership on projects, and dedication to professionalism are among the reasons why she is highly regarded by peers, colleagues, and clients. Barb received her Bachelor of Science in Business Administration from Miami University, Oxford OH. Barb has nearly 20 years professional experience, and has been at Campos Inc since 1988. Barb volunteers for the Pittsburgh Chapters of the American Marketing Association and the Miami University Alumni Association.

Debbie oversees the day to day operations of Campos Inc. Among many responsibilities, she oversees human resources, client billing, accounts receivable, and overall cost/pricing strategies. Debbie works closely with Campos Inc's project managers to serve its clients, and her understanding of the mechanics of research and budget structures help her excel at her job. Debbie has over 20 years of experience in accounting and human resource administration. Debbie's expertise lies in data processing, computer systems management, accounting and business management. Debbie is proud of the work she does at Campos Inc. She joined Campos Inc as an Accounts Payable/Accounts Receivable Clerk, and over time became the Director of Operations and is a member of Campos Inc Board of Directors.

With over 17 years of experience managing focus group and in-depth interview research projects, Kelli is responsible for directing Campos Inc's recruiting efforts and facility management. In addition to Campos Inc's full-service clients, Kelli manages projects for other research firms, ad agencies, and independent moderators. Kelli is responsible for providing cost estimates, managing respondent recruitment, identifying screener criteria, and overseeing facility scheduling and operations seamlessly, so that her clients can concentrate on the research being conducted. She also oversees the supervisor and recruitment teams including hiring, training, and quality control. Kelli recognizes that her job is not just of service provider, but also that of partner. She remains objective throughout the planning process, and is able to provide insight and offer valuable suggestions, without blurring the scope of the study. She prides herself on being upbeat and detail-oriented, with exceptional organization and prioritization skills.

Renae's expertise lies in helping clients build customer loyalty. She has worked with many different B2B and B2C firms, including membership-based organizations, helping them identify and strategically leverage growth opportunities. Renae is a born problem-solver, and enjoys identifying solutions to Campos Inc's client's research questions. Renae received a Bachelor of Arts & Sciences in History and a Masters in International Affairs from the University of Pittsburgh, where her studies centered on economic development and public policy research. Renae is an active volunteer for several civic, environmental and arts-related community groups.

Alissa manages recruitment for qualitative research projects-- working with clients to identify sample resources, recruit respondents, and coordinate the use of Campos Inc's group/in-depth interview facility. Alissa draws upon years of call center experience to train Campos Inc's recruiters and to ensure high-quality respondents for every project. Alissa's data tabulation experience gives her a rich understanding of Campos Inc's customer's needs. Alissa holds a Bachelors of Science in Marketing from the University of Pittsburgh and is an active member of the American Marketing Association.

Bob is responsible for implementing and managing the technical aspects of Campos Inc's market research. Bob programs computer-assisted-telephone interviewing (CATI) and online interviewing for various clients, and oversees the coding and tabulation of data for statistical analysis. Bob also keeps Campos Inc's network and computers operating efficiently and keeps the staff up-to-date with software, security, and training. Bob plays an important role in managing Campos Inc's Voice of the Region panel, and ensuring the integrity of the database. Over the past few years, he has managed the development and maintenance of the database, and is responsible for formatting the Voice of the Region reports and posting them on the Campos Inc website. Bob is a graduate of the Computer Systems Institute and has over 20 years of experience in the Information Technology industry.

Bryan works directly with Campos Inc's clients to ensure quality recruitment for qualitative research projects. Bryan brings attention to detail and strong client service and communication skills to his role of identifying sample resources, recruiting respondents, and coordinating the use of the Campos Inc focus group/in-depth interview facility. Bryan explains Campos Inc's successful history of serving its clients in the following way: "We have an intuitive understanding of the details; one that allows us to predict, respond and react to any challenges we may face in making our projects successful. We are successful because we understand our clients' ultimate aim and the role we play in helping them achieve that goal."

As part of the Research Services project management team, Kathy works with clients to plan and implement quantitative research projects. Kathy's expertise is in assuring the quality control of testing, data and tabulation. Kathy manages the data collection function in terms of scheduling projects, testing CATI and Web-based programs for accuracy, monitoring interviewers for quality control issues, and reporting project status information to clients. Since joining Campos Inc in 1994, Kathy has held almost every research position within the company (from data collector to analyst), providing her with a microscopic understanding of and the skills required to ensure high quality project standards. Kathy has managed market research projects in B2B and B2C sectors for over 10 years, including those in the convenience, healthcare, retail and non-profit sectors. Kathy's clients include Sheetz, the Port Authority of Allegheny County and Blattner Brunner among others.