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- Mediocrity at the Top: Pulling Away from the Pack
- Various dictionaries define mediocrity in terms such as "moderate ability, value, or performance"; "a lack of skill or ability"; "ordinariness as a consequence of being average and not outstanding"; and "the quality of being not very good or not good enough." Hardly the kind of words one would associate with...
- White papers 2000-11-01
- Bryan Leadership Development Initiative (BLDI): Supporting Student Achievement Through a New Model of Leadership
- In 1996, North Carolina mandated a new approach to improving student achievement by transferring significant decision-making authority from central administration to individual schools. The challenge was: to develop the capacity as an individual to take responsibility for "The Whole" and to make commitments to shared team activities and goals, to...
- Case studies
- Catholic Healthcare Partners: Developing Next-Generation Leaders With an Action-Learning Approach
- Catholic Healthcare Partners CHP, one of the largest not-for-profit health systems in the U.S.A., wanted to: identify a pool of high-potential executives with a capacity for higher positions and help them develop their skills in critical leadership areas and to build a cadre of leaders committed to carrying on the...
- Case studies
- Fairfax County (Va.) Public Schools: CCL's Customized Programs and Partnering Expertise Put a Foundation Under a School District's Complex Leadership Development Initiative
- Fairfax County, Virginia, wanted to attract, develop and put in place a new generation of leaders, including a diverse corps of superintendents, principals, assistant principals and teacher leaders. It wanted to create sustainable leadership and a diverse learning community across multiple levels and obtain funding needed to support a complex...
- Case studies
- Getting the Most Out of Executive Coaching
- When used for the right reasons and with competent practitioners, executive coaching can provide significant and lasting benefits for both individuals and organizations. But like other innovations, coaching can become just another business fad. When not effective, it can cause harm to individuals and organizations and waste large amounts of...
- White papers
- Federal Reserve Bank of Richmond: Amid Change, Leadership Development and Succession Planning Go Hand in Hand
- With several of its top executives edging closer to retirement, leadership development was an issue that gained an increasing ascendancy for the Management Committee of the Federal Reserve Bank of Richmond. The need for succession planning was the initial catalyst that led the bank to the Center for Creative Leadership....
- Case studies
- Leadership Development Program (LDP) Reflections: Reinforcing New Leadership Competencies for the Long Term
- The Center for Creative Leadership's flagship Leadership Development Program LDP has been in use for 30 years and is ranked as one of the top programs of its kind. The challenge was to help the professionals sustain their personal development and work toward their goals. CCL provided the REFLECTIONS tool...
- Case studies
- Lenoir Memorial Hospital: A Community Hospital Begins Its Journey to Becoming "Provider of Choice" in Its Marketplace With a Systemic Revitalization of Its Leadership Capacity
- When Lenoir Memorial Hospital set a goal of becoming the "Provider of Choice" in its competitive eastern North Carolina marketplace, the not-for-profit medical center recognized that success would require a huge commitment to change as well as a new leadership model. The company wanted to establish a model of leadership...
- Case studies
- Xerox Corporation: Blended Learning Prepares Leaders Around the World
- Start with the imperative to develop next-generation leaders, add the pressure to do it efficiently, and then kick it up a notch by mixing employees from 16 countries into the same experience. A partnership between Xerox Corporation and the Center for Creative Leadership CCL has taken this complex challenge and...
- Case studies
- Methanex Corporation: A Global Client Builds Leadership Excellence With CCL Custom Programs
- Methanex Corporation, the world's leading producer of methanol, with headquarters in Vancouver, British Columbia, and 19 plants and offices around the globe, needed a leadership education provider that could cohesively address a variety of developmental needs and leadership issues across many levels, cultures and geographical boundaries. CCL provided an enhanced...
- Case studies
- Bayer Pharmaceuticals and Chemicals Industry: Developing Tomorrow's Leaders With an Initiative That Understands Change
- This major chemical, crop, science and pharmaceutical company had enjoyed success with a decentralized "Command and Control" approach to leadership. As it moved into a complex organizational change process aimed at operating more flexibly and competitively in its markets, an elemental part of the challenge revolved around meeting the developmental...
- Case studies
- Abrasive Technology: When a High-Aspiring Company Decides to Shift to a Process-Centered Organization, It Starts by Getting the Right Tools
- The objective of the company, Abrasive Technology, was to learn about the strengths and development needs of individual members of the team, to assess the existing level of team effectiveness and create action plans for change and to learn to apply a model for high-performance teamwork. CCL helped to create...
- Case studies
- Follow-Up: A Valuable Tool in Leadership Development
- In many respects, leadership development is like an exercise regimen. To have the best chance of success, each should be approached as a process rather than an event. It is seen that although distinct leadership-building events do occur, leadership development takes place over time. In both leadership development and fitness...
- White papers 2001-03-01
- 360-Degree Feedback Best Practices To Ensure Impact
- From the executive summary: ‘The 360-degree feedback process, in which subordinates, peers, bosses, and customers provide behavioral and performance feedback to recipients has become ubiquitous in management and human resource development practices.' The paper presents the best practices adopted by the organizations with regard to the feedback techniques. The paper...
- White papers 2003-01-01
- Leadership Skills and Emotional Intelligence
- Emotional intelligence has become a popular topic in the business press in recent years. This article helps many leaders to understand and develop emotional intelligence competencies. This study compares scores on Benchmarks to self-reported emotional intelligence as measured by the BarOn EQ-i. It shows that the key leadership skills and...
- White papers 2004-12-02
- The Changing Nature of Leadership: A CCL Research Report
- Connected leadership is an emerging view of leadership as an inclusive and collective networked activity occurring throughout organizations. Out of this project grew the Changing Nature of Leadership CNL research. Its focus: to explore the current field of leadership and forecast future trends. CNL relied on several interdependent streams of...
- White papers 2005-12-19
- Leadership Development: Past, Present, and Future
- This article reviews notable trends in the leadership development field. In the past two decades, such trends included the proliferation of new leadership development methods and a growing recognition of the importance of a leader's emotional resonance with others. A growing recognition that leadership development involves more than just developing...
- White papers 2005-04-06
- Learn Off the Job
- The path to learning and leadership is paved with many developmental experiences. At work one often think of classroom and training experiences, mentoring experiences, and challenging assignments. But there is another source, which are the personal life experiences. By asking female managers and executives about the contributions of their personal...
- White papers 2005-03-24
- Creative Leadership, Tough Times: Soft Skills Make the Difference
- This study underscores the consequences for a company's culture that derailed leaders can have. It highlights the connection between leaders' development efforts and their ability to impact the company's culture, and thus long-term success of the organization itself. Weaknesses in the soft skills that lead to derailment can negatively affect...
- White papers 2003-04-01
- Emerging Leaders Research Survey Summary Report
- Despite what is seen on television, heard on radio, and written in newspapers, magazines, books, the differences between generations are not as stark as one has been led to believe. Though there are some real differences (e.g., older people are more likely to be married and to be higher in...
- White papers 2004-11-01
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