BNET Industries

Last Fiscal Year Sales:$1.5B
  • Private
  • US
Dow Jones Description

In 1828, Citizens Financial Group got its start as a small community bank called the High Street Bank in Providence, Rhode Island. Citizens Financial Group, Inc. is a $160 billion commercial bank holding company. It is headquartered in Providence, R.I., and, through its subsidiaries, has more than 1,600 branches, more than 3,500 ATMs and more than 24,000 employees. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 13-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Indiana, Michigan and Ohio. CFG has non-branch retail and commercial offices in about 40 states. It is one of the 10 largest commercial banking companies in the United States ranked by assets and deposits. CFG is owned by RBS (The Royal Bank of Scotland Group plc).

President and Chief Executive Officer, the Waldwin Group
Clayton H W Turnbull
Number of Employees 2
Contact Information

1215 Superior Ave

Cleveland, Ohio 44114

www.charterone....

1 216 566 5300

NAICS Code Savings Institutions: 522120

Recent Events

  • CTA riders suggest money makers for strapped agency

    11/01/09 - Lawsuit Filed - View Story

News & Analysis

charter one bank - All News and Analysis

Decision Makers

Name (plus bio) Position
Clayton H W Turnbull President and Chief Executive Officer, the Waldwin Group
Edmond J English Chief Executive Officer, Bob's Discount Furniture
Judith M Von Seldeneck Chief Executive Officer, Diversified Search Companies
Lawrence A Aubin President and CEO, Aubincorp
EDWARD O HANDY President, Citizens Real Estate Finance
Gary A Long President and Chief Operating Officer, Public Service Company of New Hampshire
John J Bowen President, Johnson & Wales University
Jonathan A Kraft President and Chief Operating Officer, the Kraft Group
Robert L Carothers President, Johnson & Wales University
ROBERT M CURLEY President
SANDRA E PIERCE President, Charter One, Michigan & Indiana
Stanley A Lowe President, Pittsburgh Neighborhood Preservation Services
Stephen P Barba President, New Hampshire and Vermont
Evelyn Tressitt Group Executive Vice President and Chief Human Resources Officer
James B. Fitzgerald Chief Financial Officer and Group Executive Vice President, Accounting and Finance
Joel Brickman Executive Vice President, Chief Legal Counsel
Mike Millard Executive Vice President, Director of Cco Investment Services
Tom Metzger Group Executive Vice President Risk Management, Chief Risk Officer
Bradford B. Kopp Group Executive Vice President, Corporate Strategy and Development
Christopher Y. Downs Group Executive Vice President of Citizens Financial Group's Consumer Lending Services
EDWIN SANTOS Group Executive Vice President and General Auditor
Joe Dewhirst Group Executive Vice President and Treasurer
Katherine McKenzie Group Executive Vice President, Human Resources
MICHAEL EDWARDS Executive Vice President & Treasurer
Frank J Grueter III Senior Vice President
Mark J. Formica Vice President, Retail Delivery & Citizen's Services
MARIA TEDESCO Group Executive Vice President and Executive Director of the Retail Branch Banking Group
Hal R. Tovin Group Executive Vice President & Managing Director, CFG Retail Partnership Delivery Group
Kim L Allen Owner, A Friend of the Family, Inc.
Andrew McLaughlin Group Director, Economics & Corporate Affairs
Barbara Cottam Senior Vice President and Director of Corporate Affairs
BEN BARONE Executive Vice President, Director of Retail Direct
James Plum Executive Vice President and Director of Home Lending Solutions
Jay Plum Executive Vice President and Director of Home Lending Solutions Division
Jody Bhagat Executive Vice President, Director of Customer Direct
Kenneth Martin Executive Vice President, Director of Business Banking
Stephen R Woods Executive Vice President and Director of Mid, Corporate Banking
Theresa McLauglin Executive Vice President & Director, Marketing
Chris Bell Branch Manager
Carolyn McAdam Head of Group Communications
George Graboys
James Gifas Head of Gts Solutions, U.S.
Richard O'Connor Head of Investor Relations

Board of Directors

Name (plus bio) Position
William K. Wray Vice Chairman and Chief Information Officer
Brad L Conner Vice Chairman, Consumer Lending Services
Howard W Hanna Chairman, Howard Hanna Real Estate Services
Norman J Deluca Vice Chairman, Payments and Lending Services Group
Ralph Papa Chairman
Dana Drago Vice Chairman, Consumer and Business Banking
David A Duffy Board of Directors
David W Curtis Board of Directors
Dian C Taylor Board of Directors
Edward Crowley Board of Directors
Francis A. Doyle Board of Directors
Fred A Goodwin Board of Directors
Gary R Kaneb Board of Directors
Graham B Spanier Board of Directors
James G. Connolly Vice Chairman, Corporate Banking
John D McClellan Board of Directors
John H Morison Board of Directors
Johnny Cameron Board of Directors
Lynda B Smith Board of Directors
Lynn Fusco Hughes Board of Directors
Martha S Samuelson Board of Directors
Robert D Matthews Vice Chairman, Commercial Markets
ROBERT M MAHONEY Executive Vice Chairman
Robert T. Gormley Vice Chairman, Risk Management
Thomas J Celona Board of Directors

Organization Position Status
Charter One Bank President and Chief Executive Officer, the Waldwin Group Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Chief Executive Officer, Bob's Discount Furniture Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Chief Executive Officer, Diversified Search Companies Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President and CEO, Aubincorp Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President, Citizens Real Estate Finance Current
Charter One Bank CEO Former
Citizens Financial Group, Inc. Regional President Former
Fleet Financial Group NA Former
Brown University Bachelor's Degree In Urban Studies Former

Organization Position Status
Charter One Bank President and Chief Operating Officer, Public Service Company of New Hampshire Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President, Johnson & Wales University Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President and Chief Operating Officer, the Kraft Group Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President, Johnson & Wales University Current
Charter One Bank Board of Directors Current

Organization Position Status
Citizens Financial Group, Inc. President, Citizens Bank, New York Current
Charter One Bank President Current
Pine Street Capital Partners Division President Current
Community Lending Inc. Chairman Current
The New York Bankers Association, Inc. Chairman Current
Siena College Board of Directors Current
Dowling College Board of Directors Current
Pine Street Capital Partners Board of Directors Current
Catholic Charities Chairman Former
Sports Foundation Inc. Chairman Former
Dowling College Graduate Former
Adelphi University MBA Former

Organization Position Status
Charter One Bank President, Charter One, Michigan & Indiana Current
Bank One Corp Regional Executive, Midwest Retail Operations Current
The Executive Leadership Council Board of Directors Current
Wayne State University MBA, Finance Former
Wayne State University Bba Former

Organization Position Status
Charter One Bank President, Pittsburgh Neighborhood Preservation Services Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank President, New Hampshire and Vermont Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Group Executive Vice President and Chief Human Resources Officer Current
DePaul University Bachelor of Arts Degree In Human Resources Management Former
Citibank Former

Organization Position Status
Charter One Bank Chief Financial Officer and Group Executive Vice President, Accounting and Finance Current
Citizens Financial Group, Inc. Group Executive Vice President, Accounting and Finance & Chief Financial Officer Current
Citizens Financial Group, Inc. Head, Mergers and Acquisitions Former
Charter One Bank Finance Executive Former
Fordham University M.B.A. Former
Lehigh University BA, Finance Former

Organization Position Status
Charter One Bank Executive Vice President, Chief Legal Counsel Current
Greater Boston Legal Services Board of Directors Current

Organization Position Status
Charter One Bank Executive Vice President, Director of Cco Investment Services Current

Organization Position Status
Citizens Financial Group, Inc. Group Executive Vice President, Risk Management & Chief Risk Officer Current
Charter One Bank Group Executive Vice President Risk Management, Chief Risk Officer Current
Citizens Financial Group, Inc. Deputy Chief Credit Officer Current
Citizens Bank New Hampshire CEO Former
Citizens Bank New Hampshire President Former
Firstar Bank Executive Roles Former
Citizens Bank New Hampshire Chairman Former
Heritage United Way Board of Directors Former
University of Wisconsin-Madison Post-Graduate Schools of Banking Former
University of Wisconsin-Madison Graduate Former
Benedictine College B.A. Degree Former
Heritage United Way Member Former

Organization Position Status
Citizens Financial Group, Inc. Vice Chairman & Chief Information Officer Manufacturing Current
Point Judith Capital Executive Vice President & CIO, Citizens Bank Current
Charter One Bank Vice Chairman and Chief Information Officer Current
Blue Cross and Blue Shield Current
Point Judith Capital Partners Advisory Member Current
Point Judith Capital Board of Directors Current
High Peaks Venture Partners Board of Directors Current
Providence Performing Arts Center Board of Directors Current
United States Army Army officer Former
Shawmut Bank Former
Stanford University Master's Degree In Engineering Former
United States Military Academy Graduate Former

Organization Position Status
Citizens Financial Group, Inc. Executive Vice President, Investment Services & Corp Strategy & Development Current
Charter One Bank Group Executive Vice President, Corporate Strategy and Development Current
Lehman Brothers Holdings Inc. Former
Harvard College Former

Chris is responsible for all consumer finance activities that support the entire Citizens organization, which operates principally through the Citizens Bank and Charter One brands. Those lending activities include the following consumer loan business lines: Retail Lending, Small Business Lending, CCO Mortgage, National Home Equity (internet and broker), Indirect Auto, Indirect RV, Student Loan, Portfolio Purchases and Sales, as well as Broker Marine, RV and Aircraft. Before joining CFG in 1994, Downs spent 12 years at Chase Manhattan Corporation. Downs graduated with a B.A. from Middlebury College in Vermont. He received his M.B.A. from the University of New Hampshire's Whittemore School of Business and Economics. He is a member of the board of directors of Lincoln School of Providence, where he co-chairs the development committee and is a member of the finance committee. He also serves on the board of directors and finance committee of the International Institute and has worked in the Rhode Island Mentor Program for the past nine years.

Organization Position Status
Charter One Bank Group Executive Vice President of Citizens Financial Group's Consumer Lending Services Current
Citizens Financial Group, Inc. Executive Vice President, Consumer Finance Division Current
Charter One Bank Broker Former
Chase Manhattan Former
University of New Hampshire MBA Former

Recognized as a leader in the internal audit profession, Ed has 25 years of experience in operating-risk management, corporate governance and management advisory services. Before Joining CFG in October 2004, he was Chief Auditor for FleetBoston Financial's global operations, overseeing approximately 300 employees in various audit, compliance and operating risk functions throughout the U.S. and Latin America. Santos, a Certified Internal Auditor, received a B.S. degree from Bryant University in Smithfield, R.I., where he was Vice Chairman of the Board of Trustees. Santos is chairman of the board of trustees of Roger Williams Medical Center, vice chairman of the board of directors of Crossroads Rhode Island, co-vice president of the board of Rocky Hill School, and a member of the board of directors of Delta Dental of Rhode Island.

Organization Position Status
Charter One Bank Group Executive Vice President and General Auditor Current
Roger Williams Medical Center Chairman Current
Crossroads Rhode Island Board of Directors Current
Crossroads Rhode Island Vice Chairman of the Board of Directors Current
Bryant University B.S. Degree Former

Organization Position Status
Charter One Bank Group Executive Vice President and Treasurer Current
FleetBoston Financial Treasurer Former
Harvard University Ph.D. In Social Psychology Former
Harvard College Former

Organization Position Status
Citizens Financial Group, Inc. Group Executive Vice President & Chief Human Resources Officer Current
Charter One Bank Group Executive Vice President, Human Resources Current
Lenoir-Rhyne College Board of Visitors Current
Lenoir-Rhyne College Graduate Former
Kenan-Flagler Business School of UNC - Chapel Hill Graduate Former

Organization Position Status
Charter One Bank Executive Vice President & Treasurer Current

Organization Position Status
Charter One Bank Senior Vice President Current

Organization Position Status
Charter One Bank Vice President, Retail Delivery & Citizen's Services Current
Citizens Mortgage Former

Maria Tedesco is the Executive Vice President and Director of Retail Banking for the Mid-Atlantic and Midwest Regions, which includes Citizens Bank in Pennsylvania, Delaware, New Jersey and New York, and Charter One Bank in Indiana, Illinois, Michigan and Ohio. She oversees traditional branch banking and supermarket-based delivery, as well as Business Strategy, Sales Support, Regional Marketing, and Branch Administration. Maria joined Citizens Bank in 1995. She has an MBA from Northeastern University and attended Radcliff College for Women in Leadership.

Organization Position Status
Charter One Bank Group Executive Vice President and Executive Director of the Retail Branch Banking Group Current
Citizens Financial Group, Inc. Group Executive Vice President & Executive Director, Retail Branch Banking Group Current
Citizens Financial Group, Inc. Director, Retail Banking Former
Citizens Bank of Massachusetts Former
Northeastern University MBA Former

Organization Position Status
Citizens Financial Group, Inc. Group Executive Vice President & Managing Director, CFG Retail Partnership Delivery Group Current
Charter One Bank Group Executive Vice President & Managing Director, CFG Retail Partnership Delivery Group Current
Peacegames Board Member Current
Marketing Corporation of America NA Former
General Mills, Inc. NA Former
Brown University Former

Organization Position Status
Charter One Bank Owner, A Friend of the Family, Inc. Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Group Director, Economics & Corporate Affairs Current

Organization Position Status
Charter One Bank Senior Vice President and Director of Corporate Affairs Current
The Press Secretary Former
Providence College Former

Ben is responsible for card products and merchant services within the Retail Direct organization, including RBS Card Services, RBS Lynk, Citizens' ATM, Debit Card and Credit Card businesses, and the Kroger Personal Finance business. Barone has more than 25 years of progressive leadership roles and experience in financial products and services in the retail industry. Before joining Citizens, he was Vice President, Credit Services for The Home Depot. Barone's community activities/interests include his community Charity Guild, Habitat for Humanity and Kaboom Playgrounds. He is a graduate of George Mason University.

Organization Position Status
Charter One Bank Executive Vice President, Director of Retail Direct Current
The Home Depot, Inc. vice president Former
George Mason University Former

Organization Position Status
Charter One Bank Executive Vice President and Director of Home Lending Solutions Current

Organization Position Status
Charter One Bank Executive Vice President and Director of Home Lending Solutions Division Current
Direct Lending, Inc. Head of the Eastern Region Former
Bank One Corp Former
Vanderbilt University M.B.A. Former
Colgate University Former

Organization Position Status
Charter One Bank Executive Vice President, Director of Customer Direct Current
Kellogg School of Management at Northwestern University Masters of Management Former
University of Michigan B.S. In Computer Engineering Former

Organization Position Status
Charter One Bank Executive Vice President, Director of Business Banking Current
Northern Rhode Island Chamber of Commerce Chairman Former

Steve Woods is Executive Vice President and Director of Mid-Corporate Banking at Citizens Financial Group, Inc. He also is a member of CFG's Executive Leadership Council, the company's senior leadership team. CFG's nationwide Mid-Corporate Banking effort, serving corporate customers with annual sales of $500 million to $2 billion, has offices principally located in the Northeast, Mid-Atlantic and Midwest. Woods joined Citizens with 25 years of experience in corporate banking. As recently as January 2006, he was Key Corp's National Sales Executive responsible for a nationwide commercial banking effort, overseeing 29 offices from Boston to Seattle, more than 400 people and $25 billion in loan commitments. Prior to this, Woods managed Key's nationwide consumer investment banking business. Woods is a graduate of Trinity College, where he received a Bachelor of Arts in economics.

Organization Position Status
Charter One Bank Executive Vice President and Director of Mid, Corporate Banking Current
The Key Company Segment Leader Former
HSBC Auto Finance Former
Marine Midland Bank Former
Trinity College Undergraduate Degree Former

Organization Position Status
Charter One Bank Executive Vice President & Director, Marketing Current

Organization Position Status
Charter One Bank Branch Manager Current
Port Huron Pirates Assistant Coach Current
Michigan In Play Member Current
Green Bay Packers, Inc. Former
University of Phoenix Bachelor's Degree In Information Technologies Former
University of Cincinnati Former

Organization Position Status
Charter One Bank Head of Group Communications Current

Organization Position Status
Charter One Bank Current
Federal Deposit Insurance Corporation member Former
Citizens Bank of Massachusetts Former

Organization Position Status
Charter One Bank Head of Gts Solutions, U.S. Current
Iona College B.A. Former

Organization Position Status
Charter One Bank Head of Investor Relations Current

Organization Position Status
Charter One Bank Vice Chairman, Consumer Lending Services Current

Organization Position Status
Charter One Bank Chairman, Howard Hanna Real Estate Services Current

Organization Position Status
Charter One Bank Vice Chairman, Payments and Lending Services Group Current
Nmd Investments, Inc Managing Partner Former
Fleet Co Former

Array

Organization Position Status
Citizens Financial Group, Inc. Board of Directors Current
Citizens Financial Group, Inc. CEO, Pittsburgh Operations Former
The Pennsylvania State University Bachelor's Degree In Social Science Former
Rutgers University Graduate, Stonier Graduate School of Banking Former
The Stonier Graduate School of Banking Former

Dana is responsible for Retail Banking, which is comprised of more than 1,600 Citizens Bank and Charter One traditional and in-store branches; Business Banking, which has approximately 400 business banking officers serving small businesses in 13 states; CCO Investment Services; and Corporate Marketing, which includes advertising, brand management and product development. She also has responsibility for CFG's PhoneBank and Internet channels. Drago joined CFG from Hartford Financial Services Group where she had been Executive Vice President, Sales and Distribution for property and casualty insurance.

Organization Position Status
Charter One Bank Vice Chairman, Consumer and Business Banking Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Liberty Mutual Group, Inc. Board of Directors Current
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Jim is responsible for the national Corporate Banking businesses, which include Mid-Corporate Banking (companies $250 million to $1.5 billion in annual revenue); RBS Asset Finance; Citizens Business Capital; Cash Management; Global Markets (Foreign Exchange, International Trade Finance, Interest Rate Derivatives, and Commodities Derivatives); Dealer Financial Services; Foreign Corporates; and Citizens Capital, Inc. He also serves as the chief liaison between Citizens and RBS regarding U.S. activities. Jim previously was president of Bank of America Business Capital, an asset-based lending subsidiary; president and CEO of Fleet Capital Corporation; and chairman & CEO of Fleet-Connecticut. Jim is a 1982 graduate of Harvard.

Organization Position Status
Charter One Bank Vice Chairman, Corporate Banking Current
Boston Latin School Association Board of Directors Current
Citizens Financial Group, Inc. Vice Chairman, Commercial Markets Current
Fleet Co Chairman & CEO Former
Harvard University Bachelor's, Economics Former

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Board of Directors Current

Organization Position Status
Charter One Bank Vice Chairman, Commercial Markets Current
Harvard College Bachelor's Degree In Economics Former

Organization Position Status
Boston Main Streets Foundation Board of Directors Current
Boston Main Streets Foundation Vice Chairman, Citizens Financial Group Current
Catholic Charities Board of Directors Current
Citizens Financial Group, Inc. Executive Vice Chairman Current
Charter One Bank Executive Vice Chairman Current
Citizens Bank of Massachusetts President & CEO Former
Bank of Boston President Former
Columbia Business School MBA Former
Columbia University MBA Former

Organization Position Status
Citizens Financial Group, Inc. Vice Chairman, Risk Management Current
Charter One Bank Vice Chairman, Risk Management Current
Citizens Bank New Hampshire President Former
Citizens Financial Group, Inc. President, New Hampshire Former
Citizens Financial Group, Inc. Executive Vice President Former
Citizens Financial Group, Inc. Senior Lending Officer Former
Providence College Graduate Former

Organization Position Status
Charter One Bank Board of Directors Current
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