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Dow Jones Description

Consumers need to beware of dealer promises and too-good-to-be-true offers, according to more than 400 manufactured home consumers who filed complaints with the Attorney General (AG) or the Office of Consumer Credit Commissioner (OCCC). Unlike most home purchase transactions the mobile home sale can be much more like an old fashioned, high-pressure auto deal. Consumers must sign purchase and loan contracts before they have seen the home installed, and lenders distribute the loan funds to the dealer without an independent, visual appraisal to ensure repairs are adequate and the home is worth enough to support the loan. Consumers report a variety of dealer problems including falsified down payment information on credit applications, and misrepresentations about terms, price, or the home itself. And while dealers are quick to ask for a deposit, they are sometimes much slower to refund it when consumers change their mind after seeing the complete deal. Deposit requirements and credit checks discourage buyers from adequate comparison shopping. Some dealers made remarkable promises to get a customer to fill out the credit application and put money on the table-promises that start families off owing far more than the home is worth. Consumers reported promises to pay off their credit cards (and some dealers actually did this), or expensive extras like trips or rebates. Documentation also reveals predatory lending practices that leave families "underwater" and vulnerable to a...

Chairman & President
James Guest
Number of Employees 450
Contact Information

101 Truman Ave

Yonkers, New York 10703-1044

www.consumersun...

(914) 378-2000

NAICS Code Periodical Publishers: 511120

News & Analysis

check 21 and consumers union - All News and Analysis

Decision Makers

Name (plus bio) Position
Kimberly Kleman Editor-In-Chief-Consumer Reports
Richard Gannon CFO
Chris Meyer Vice President for External Affairs and Information Services
Gene Kimmelman Vice President for Federal and International Affairs
Ken Weine Vice President, Communications
Kevin McKean Vice President & Editorial Director
Jeannine Kenney Senior Policy Analyst for Consumers Union, Publisher
Lisa McGiffert Nonprofit Publisher
Michael Hansen Senior Scientist for Food Safety for Consumers Union, Nonprofit Publisher
Elizabeth Imholz Executive Director
Amanda Frayer Web Administrator and Art Director
Beau Brendler Director of Consumer Reports Webwatch
Bob Schneider Director, State Campaigns
Bob Williams Strategic Resource Director and Hearusnow.Org
Charles Bell Programs Director
David Butler Communications Director
Deann Friedholm Campaign Director Healthcare
Don Mays Senior Director of Product Safety Planning and Technical Administration
Elisa Odabashian Director of the West Coast Office
Ellen Bloom Assistant Director of the Washington Office
Gail Shearer Director, Health Policy Analysis
Jean Halloran Director of Food Policy Initiatives
Jennifer Fuson Assistant Media Director
Kathy Mitchell Associate Director, Online Advocacy Strategies
Maria Botello Evaluation Director, Consumers Union Best Buy Drugs
Mark Cooper Director of Research for the Consumer Federation of America
Michael McCauley Media Director
Morgan Jindrich Web Administrator and Art Director
Rafael Ayuso Media Director
Reggie James Director, Policy Outreach and Southwest Office
Ronnie Cummins National Director, Organic Consumers Association
Susan Herold Media Director
Thomas McClain Director, Marketing
Urvashi Rangan Project Director
Adrienne Hahn Senior Attorney and Program Manager
Gail Hillebrand Senior Attorney and Manager, Financial Services Campaign
Mari Bacuyag Southwest Office Manager
Ami Gadhia Policy Counsel, Product, Food, and Auto Safety
Ariane Orenstein Project Assistant, Webwatch
Camille Knox Secretary
Christine Zinner Staff Attorney
Elena Chavez Senior Policy Analyst
Eric Charping Internet Advocacy Marketing Specialist
Esther Peterson Fellow
Evaluz Barrameda Administrative Assistant, It Coordinator
Gregory Foster Web Developer
Janell Mayo Duncan Senior Counsel
Jenny Lovrin Multi, State Lobbyist Registrar
Joel Kelsey Grassroots Coordinator
Jorgen Wouters Senior Producer, Consumer Reports Webwatch
Josephine Taylor Administrative Assistant
Kelly Ernst Research and Administrative Assistant
Kennerly H Digges Research Professor
Kim Lansdowne Senior Administrative Assistant
Kristi Wiedemann Science and Policy Analyst
Lauren Z. Bowne Staff Attorney
Laurie Sobel Senior Staff Attorney
Mark Savage Senior Attorney
Melissa Trevino Eactivist Relations Associate
Michelle Jun Staff Attorney, Campaign Organizer, Financialprivacynow.Org
Minerva Novoa Advocacy Web Site Coordinator
Norma P Garcia Senior Attorney
Robbin Blaine Foundation Grants Officer
Sally Greenberg Senior Attorney
Sharon G Maxwell Senior Administrative Assistant
Steve Findlay Senior Health Policy Analyst
Susanna Montezemolo Policy Analyst
William Vaughan Senior Policy Analyst
Greg Daugherty Executive Editor, Franchises
Lynette Giddings-Jonas Secretary

Board of Directors

Name (plus bio) Position
James Guest Chairman & President
Ann Wright Board of Directors
Chanelle Hardy Board of Directors
Earl Lui Board of Directors
Josephine De Los Reyes Board of Directors
Magda Herrera Board of Directors
Michelle Price Board of Directors
Theresa Thomas Board of Directors
Ven Barrameda Board of Directors

Organization Position Status
Consumers Union of the United States, Inc. Chairman & President Current

Organization Position Status
Consumers Union of the United States, Inc. Editor-In-Chief-Consumer Reports Current

Organization Position Status
Consumers Union of the United States, Inc. CFO Current

Organization Position Status
Consumers Union of the United States, Inc. Vice President for External Affairs and Information Services Current

Gene Kimmelman is Vice President for Federal and International Affairs at Consumers Union (CU), an expert, independent, nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers. CU publishes Consumer Reports and ConsumerReports.org. Mr. Kimmelman was promoted to this new position in January 2006 to undertake an expanded role managing CU?s international consumer work. He is responsible for management and oversight of all of CU?s federal and international public policy and advocacy activities. He has extensive knowledge in a wide variety of public policy issues, with expertise in telecommunications, cable television, product liability, and antitrust law. His previous title at CU was Senior Director, Public Policy and Advocacy. Mr. Kimmelman is a nationally recognized expert on deregulation and consumer protection issues, particularly in the area of telecommunications. He was the lead consumer advocate during the federal government's consideration of the Telecommunications Act of 1996, major media and telecommunications mergers and testifies often before Congress as it reviews federal policy involving these industries. Mr. Kimmelman is widely quoted on these issues in a variety of publications including the New York Times, Wall Street Journal, and Washington Post. He is interviewed frequently for network and cable television news programs. Prior to joining Consumers Union, Mr. Kimmelman served for two years as chief counsel and staff director for the Antitrust Subcommittee of the Senate Judiciary Committee. Prior to that, he was legislative director for the Consumer Federation of America (CFA) where, during his 10-year tenure, he directed CFA's legislative, regulatory, and judicial intervention program. Mr. Kimmelman began his career as a consumer advocate and staff attorney for Public Citizen's Congress Watch. Mr. Kimmelman is a Phi Beta Kappa, Magna Cum Laude graduate of Brown University. He studied in Denmark as a Fulbright Fellow at Copenhagen University's graduate program on the public sector. He received his law degree from the University of Virginia and was the recipient of the University's Fortsman Fellowship in 1980.

Organization Position Status
Consumers Union of the United States, Inc. Vice President for Federal and International Affairs Current
Consumers Union of the United States, Inc. Executive Director Current
Consumers Union of the United States, Inc. Senior Director Former
University of Virginia Degree Former

Ken Weine is Vice President, Communications for Consumers Union, an expert, independent, nonprofit organization whose mission is to work for a fair, just and safe marketplace for consumers. CU publishes Consumer Reports and ConsumerReports.org with approximately 8 million total paid subscriptions to its products and services and more than $200 million in revenue. Mr. Weine manages communications and media strategy for Consumers Union and Consumer Reports and oversees a staff of eleven. For Consumer Reports? magazine and Web site, he directs editorial and trade publicity, and oversees creation and distribution of CR?s syndicated newspaper column, radio program, and television news service. For Consumers Union, working with CU?s West Coast and D.C. offices, he manages and coordinates publicity of its advocacy campaigns on health care, food and product safety, and financial privacy. In addition, he designs and implements public education campaigns on a variety of topics related to CU?s mission. During Mr. Weine?s

Organization Position Status
Consumers Union of the United States, Inc. Vice President, Communications Current

Organization Position Status
Consumers Union of the United States, Inc. Vice President & Editorial Director Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Policy Analyst for Consumers Union, Publisher Current
Consumers Union of the United States, Inc. Senior Policy Analyst Current

Organization Position Status
Consumers Union of the United States, Inc. Nonprofit Publisher Current
Consumers Union of the United States, Inc. Senior Policy Analyst Current
Consumers Union of the United States, Inc. Project Director, Stophospitalinfections.Org Former

Organization Position Status
Consumers Union of the United States, Inc. Senior Scientist for Food Safety for Consumers Union, Nonprofit Publisher Current
Consumers Union of the United States, Inc. Senior Staff Scientist Current

Organization Position Status
Consumers Union of the United States, Inc. Executive Director Current
Consumers Union of the United States, Inc. Director of Special Projects Current
Columbia University Undergraduate Degree Former
Rutgers School of Law Former

Organization Position Status
Consumers Union of the United States, Inc. Web Administrator and Art Director Current
Consumers Union of the United States, Inc. Assistant Web Editor Former

Beau Brendler is director of Consumer Reports WebWatch, the Internet integrity division of Consumers Union. WebWatch campaigns have signed up more than 250 companies, organizations and Web sites -- including The New York Times, CNN, Barnes & Noble, Monster.com and ING -- to abide by a list of credibility guidelines for Web sites. These guidelines, organized around the principles of transparency, separation of advertising and editorial, were endorsed by the U.S. State Department and translated into Russian, Chinese, Arabic, and Portuguese. Brendler came to the organization in May 2001 after five years at ABC News in New York, where he was editorial director and a founder of the ABC News.com Web site. His career spans newspapers, magazines and television, including five years as a reporter and assitant city editor in Anchorage, Alaska. He lives in Patterson, New York with his wife, daughter and son.

Organization Position Status
Consumers Union of the United States, Inc. Director of Consumer Reports Webwatch Current
Consumer Reports Webwatch Director Current
StopBadware.org Board of Advisors Current
Webwatch, Inc Director Former

Organization Position Status
Planscape Technologies Vice President of Technology Current
Consumers Union of the United States, Inc. Director, State Campaigns Current
Consumers Union of the United States, Inc. Board of Directors Current
The University of Texas at Austin Ph.D. In Management Science and Information Systems Former
Texas Department of Insurance Associate Commissioner Former
The University of Arizona Assistant Professor of Management Information Systems Former
University of Texas School of Law J.D. Former
The University of Texas at Austin Ph.D. In Management Science and Information Systems Former
The University of Texas at Austin MBA Former
The University of Texas at Austin Bachelor's Degree In Mechanical Engineering Former

Organization Position Status
Consumers Union of the United States, Inc. Strategic Resource Director and Hearusnow.Org Current
Cover America Tour Strategic Resource Director Current
The Center for Public Integrity Project Director Former
The Center for Public Integrity Reporter Former
Crain Former
Radford University Former

Charles Bell is the Programs Director for Consumers Union. In that capacity, he provides fiscal and administrative oversight of Consumer Reports WebWatch, and assists with research, media work, policy development and coordination. In his work in the executive office of Consumers Union, Bell provides staff support to James Guest, Consumers Union's President, and oversees special initiatives that involve outside funding and external alliances. These include Consumer Reports WebWatch, and the Center for Consumer Health Choices, which provides comparative information on health insurance and health care. Bell also works closely with Consumers Union's advocacy offices in California, New York, Texas and Washington, DC on a wide range of consumer policy issues, including the Internet, the environment, financial services and health care. He also manages the Colston E. Warne Program, which provides financial and technical support for U.S. and international consumer organizations. Since joining Consumers Union in 1989, Bell has written articles on health care and consumer affairs topics which have been published in the Charlotte Observer, the Journal News, the San Francisco Examiner, the San Francisco Chronicle, the Seattle Times, and the Bulletin of the New York Academy of Medicine. Bell holds a bachelor of arts degree in political science from Antioch University, Seattle, Wash. He studied at the Atkinson Graduate School of Management at Willamette University, Salem, Ore., and is currently pursuing a master's degree in international business at the Columbia University School of International and Public Affairs.

Organization Position Status
Consumer Reports Webwatch Director, Programs Current
Consumers Union of the United States, Inc. Programs Director Current
San Francisco Chronicle Examiner Current
The Journal News Observer Current
Seattle Times Company Examiner Current
Center for Consumer Health Choices Current
Consumer Reports Webwatch Administrative Former
Northwest Environmental Advocates Research Analyst Former
Columbia University Master's Degree In International Business Former
Antioch University Bachelor of Arts Degree In Political Science Former
Willamette University At the Atkinson Graduate School of Management Former

Organization Position Status
Consumers Union of the United States, Inc. Communications Director Current

Organization Position Status
Consumers Union of the United States, Inc. Campaign Director Healthcare Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Director of Product Safety Planning and Technical Administration Current
American National Standards Institute, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Director of the West Coast Office Current

Organization Position Status
Consumers Union of the United States, Inc. Assistant Director of the Washington Office Current
Commerce Corp. Deputy Chief of Staff Former
Commerce Corp. Deputy Assistant Secretary Former
Commerce Corp. Board of Directors Former
The George Washington University Master of Arts Degree Former
University of Maryland Bachelor of Arts Degree Former

Organization Position Status
Consumers Union of the United States, Inc. Director, Health Policy Analysis Current
Consumer Reports Best Buy Drugs Project Manager Current
Consumer Reports Best Buy Drugs Director Current
Consumers Union of the United States, Inc. Board of Directors Current
Federal Trade Commission Former
Washington Office Former

Organization Position Status
Consumers Union of the United States, Inc. Director of Food Policy Initiatives Current

Organization Position Status
Consumers Union of the United States, Inc. Assistant Media Director Current

Organization Position Status
Consumers Union of the United States, Inc. Associate Director, Online Advocacy Strategies Current
Consumers Union of the United States, Inc. Research Coordinator Former

Organization Position Status
Consumers Union of the United States, Inc. Evaluation Director, Consumers Union Best Buy Drugs Current

Organization Position Status
Consumers Union of the United States, Inc. Director of Research for the Consumer Federation of America Current

Organization Position Status
Consumers Union of the United States, Inc. Media Director Current

Organization Position Status
Consumers Union of the United States, Inc. Web Administrator and Art Director Current
Consumers Union of the United States, Inc. Director Former
University of Wisconsin-River Falls Former

Organization Position Status
Consumers Union of the United States, Inc. Media Director Current

Organization Position Status
Consumers Union of the United States, Inc. Director, Policy Outreach and Southwest Office Current
Consumers Union of the United States, Inc. Director Current

Organization Position Status
Consumers Union of the United States, Inc. National Director, Organic Consumers Association Current

Organization Position Status
Consumers Union of the United States, Inc. Media Director Current

Organization Position Status
Consumers Union of the United States, Inc. Director, Marketing Current

Organization Position Status
Consumers Union of the United States, Inc. Project Director Current
Consumers Union of the United States, Inc. Senior Scientist and Policy Analyst Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Attorney and Program Manager Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Attorney and Manager, Financial Services Campaign Current

Organization Position Status
Consumers Union of the United States, Inc. Southwest Office Manager Current

Organization Position Status
Consumers Union of the United States, Inc. Policy Counsel, Product, Food, and Auto Safety Current

Organization Position Status
Consumers Union of the United States, Inc. Project Assistant, Webwatch Current

Organization Position Status
Consumers Union of the United States, Inc. Secretary Current
Consumers Union of the United States, Inc. Secretary Current

Organization Position Status
Consumers Union of the United States, Inc. Staff Attorney Current
Georgia State University Degree Former

Elena joined the West Coast Office in 1998 as Project Coordinator of the Healthy Kids, Healthy Schools Project. Elena is originally from the San Fernando Valley in Southern California. Her first visit to San Francisco was in 1989-90 when she participated in the CORO Foundation Fellowship in Public Affairs. She returned to the bay area 8 years later to direct a non-profit organization for the treatment of Alcohol and Substance Abuse. Before moving to the bay area, Elena directed a community center and a youth leadership program in Southern California. Her passion is working with young people and families, especially in the areas of leadership development and empowerment.

Organization Position Status
Healthykids.Com Project Coordinator Current
Consumers Union of the United States, Inc. Senior Policy Analyst Current

Organization Position Status
Consumers Union of the United States, Inc. Internet Advocacy Marketing Specialist Current

Organization Position Status
Consumers Union of the United States, Inc. Fellow Current

Organization Position Status
Consumers Union of the United States, Inc. Administrative Assistant, It Coordinator Current

Organization Position Status
Consumers Union of the United States, Inc. Web Developer Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Counsel Current
Harvard Law School J.D. Former
Wellesley College B.A. In Political Science Former
Harvard Law School Degree Former

Organization Position Status
Consumers Union of the United States, Inc. Multi, State Lobbyist Registrar Current

Organization Position Status
Consumers Union of the United States, Inc. Grassroots Coordinator Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Producer, Consumer Reports Webwatch Current

Organization Position Status
Consumers Union of the United States, Inc. Administrative Assistant Current

Organization Position Status
Consumers Union of the United States, Inc. Research and Administrative Assistant Current

Organization Position Status
Consumers Union of the United States, Inc. Research Professor Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Administrative Assistant Current

Organization Position Status
Consumers Union of the United States, Inc. Science and Policy Analyst Current

Organization Position Status
Consumers Union of the United States, Inc. Staff Attorney Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Staff Attorney Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Attorney Current

Organization Position Status
Consumers Union of the United States, Inc. Eactivist Relations Associate Current

Organization Position Status
Consumers Union of the United States, Inc. Staff Attorney, Campaign Organizer, Financialprivacynow.Org Current

Organization Position Status
Consumers Union of the United States, Inc. Advocacy Web Site Coordinator Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Attorney Current

Organization Position Status
Consumers Union of the United States, Inc. Foundation Grants Officer Current
In Form, Incorporated Director of Development Former
Consumer Policy Institute Part-Time Foundation Grants Officer Former

Organization Position Status
Consumers Union of the United States, Inc. Senior Attorney Current

Organization Position Status
Consumers Union of the United States, Inc. Senior Administrative Assistant Current

Steve came to CU in August 2004. He works in the DC office, most directly with Gail Shearer who heads up the grant-funded Best Buy Drugs Project. Just before coming to CU, Steve was Director of Research and Policy at the National Institute for Health Care Management, for four years. Prior to that, he was Senior Policy Analyst at the National Coalition on Health Care, for two years. And before that Steve had a 20-year career in medical and health care journalism, working at both mass media and trade publications, including USA TODAY, U.S. News & World Report, and Business & Health magazine. Steve lives in Chevy Chase, Maryland with his wife, Grace, and two much-pampered dogs. Their two children are up and out, with the youngest having just started college this fall.

Organization Position Status
Consumers Union of the United States, Inc. Senior Health Policy Analyst Current
State Coverage Initiatives Current
National Coalition Senior Policy Analyst Former
Consumers Union of the United States, Inc. Managing Editor, Consumer Reports Best Buy Drugs Former
Nihcm Former
The Johns Hopkins University Masters Degree In Public Health Former
University of Colorado Undergraduate Degree In Biology Former

Organization Position Status
Department of Housing and Urban Development Former
Colby College B.A. Former

Array

Organization Position Status
National Committee to Preserve Social Security and Medicare Board of Directors Current
Families USA Director of Government Relations Former

Organization Position Status
Consumers Union of the United States, Inc. Executive Editor, Franchises Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Secretary Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current

Organization Position Status
Consumers Union of the United States, Inc. Board of Directors Current
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