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- Investigating the rationale for pursuing total quality management(TQM) as a valid competitive strategy for SME's
- "The importance of Total Quality Management TQM for Small and Medium Sized (SME?s) is widely acknowledged by various authors. It state that SME's are often suppliers of goods and services to larger organizations and therefore a lack of product quality and/or service from SME's could adversely affect...
- White papers 2000-08-25
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