Circles Inc.

Responsible for translating the Circles vision into strategic business objectives and financial results, Kathy Sherbrooke has propelled Circles to a leadership position in the customer and employee loyalty space among Fortune 1000 companies. Kathy is wowed by the change Circles is able to make in peoples' lives. For example, by fulfilling a customer's request to help achieve her sister's life-long dream of riding an elephant while in remission from breast cancer, we were able to create a profound impact in her family's life. Kathy is also moved by "putting together groups of people who love working together, have real friendships, and are passionate about what they do." Previously, Kathy was Product Marketing Manager for INC. Magazine's business products division. In this role, she had direct responsibility for helping small businesses run effectively and caught the entrepreneurial bug. A graduate of Stanford Business School, Kathy co-founded Circles in 1997 to address the needs of time-starved professionals and corporations that rely on these professionals as high-value customers or employees. Two things she didn't learn in school: the "power and importance of good decision making" and the "complexity in managing an organization full of people." Kathy believes Circles' mission is to make peoples' lives richer. "We are making a difference in the lives of the people who work here, the members who call in each day and our clients and partners." Kathy was a finalist for the 2003 Ernst & Young Entrepreneur of the Year Award and was recognized as one of Boston Business Journal's Top 40 Under 40. Circles received the Greater Boston Chamber of Commerce Small Business of the Year award for 2003.

Rob Murphy leads Circles' strategic growth efforts. In this role he oversees the development and incubation of new business models that leverage and extend the company's core capabilities. Rob is inspired by "making a difference in peoples' lives by helping them do something they would not have accomplished otherwise." He is wowed by people in and out of the customer service industry who are "polite, helpful and honest," as he finds these qualities are rare. Rob recalls one powerful example of the impact Circles can make on the lives of our members. It's the story of a member's son vacationing in Asia during the tsunami that struck in early 2005. The family had unsuccessfully been attempting to contact their son, so they turned to our concierge service for help. After much research and determination, Circles was able to find the member's son safe on a remote island resort off the coast of the Philippines. This exemplifies our efforts to defy the limits of what is possible to make a difference in someone's life. Prior to joining Circles, Rob was Senior Vice President at Digitas, a leading relationship marketing services firm. At Digitas, he managed large-scale client relationships and helped leading brands optimize customer interactions in the phone, field and online channels.

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Jack holds a MA and Ph.D. in Sociology. He retired in 2000 from a career in higher education which included faculty appointments (sociology/criminology) and administration. He then moved to California where he pursued further graduate work including academic and practicum work at the Center for Peacemaking and Conflict Studies in Fresno. In the past five years he has spent much of his time in various restorative justice activities and projects. He facilitates small victim-offender groups of lifers at San Quentin and elsewhere through Insight Prison Project. He does victim-offender facilitated dialogues as an Associate with The Center for Peacemaking and Conflict Studies (Fresno Pacific University), and works with Circles of Support and Accountability through Restorative Justice for Oakland Youth. He is also teaching a group of lifers at a state prison in Vacaville techniques and skills in conflict resolution. He speaks on and advocates for restorative justice and criminal justice reform in a variety of settings.

Malcolm Lim (B. Music, McGill University) is a passionate percussionist, educator, and drum circle facilitator. He performs regularly with the Calgary Philharmonic Orchestra and is the founder and musical director of the Calgary School of Samba. Malcolm is on faculty as a creativity facilitator for Leadership Development at The Banff Centre and teaches percussion at the Mount Royal College Conservatory of Music. He has published several articles in Percussive Notes, the Percussive Arts Society journal, and has received professional development grants from the Canada Council for the Arts, the Alberta Foundation for the Arts, and the Shastri Indo-Canadian institute. Malcolm is a senior facilitator for Circles of Rhythm, receiving training and certification as a Professional Drum Circle Facilitator from Judy Atkinson, president.

As executive and consultant, Kate Buggeln has 20 years of experience working with high-end retail corporations, such as Coach, Barneys New York, Bergdorf Goodman, Bloomingdale's Department Stores and Gucci. At Coach (COH), as senior vice president of Strategy and Business Development, Kate was responsible for strategic planning, licensing, direct marketing, market research and multi-channel customer relationship management programs. Kate is a member of the board of directors of Dress Barn Inc. (DBRN), one of the nation's leading value-priced women's specialty retailers. Kate is also a member of the governing board for the Business Council for Peace (www.bpeace.org), a U.N.-affiliated organization helping women in world regions of conflict and post-conflict. Kate's prior positions also included president of Boo.com, executive vice president of the LakeWest Group Ltd. and manager for Coopers & Lybrand Retail National Consulting Practice.

Kathleen is President of MicroKnowledge Inc. and the Fit Tech Chicks Team Leader. She serves as board secretary of Catholic Charities Caregivers Support Services and as a board member for Circles of Mercy. She is also a Troy-Cohoes YWCA volunteer and the Albany Rotary Club's Lobster Fest volunteer coordinator. A resident of Clifton Park, Kathleen has two reasons for walking: First, she is committed to living a healthy lifestyle and training for the event has forced her to exercise five to seven times a week. As a result, she has lost weight and lowered her blood pressure and cholesterol. Kathleen also has dear friend who is a breast cancer survivor and would like to contribute to all those who are in need of strength to survive this deadly disease.

Kenneth A. Bronfin, 48, President of Hearst Interactive Media (the interactive media division of diversified media company Hearst Corporation) since 2002. Prior thereto, Deputy Group Head of Hearst Interactive Media since 1996. (Biographical Information as of April 9, 2008)