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	<title><![CDATA[cisco catalyst and knowlagent Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to cisco catalyst and knowlagent]]></description>
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		<title><![CDATA[Knowlagent Executive Recognized as Top Entrepreneur by Catalyst Magazine; Matt McConnell, Co-Founder and Co-Chairman, Listed as One of 2005's Innovative Business Leaders]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_30/ai_n14936640]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent, the only solutions provider that guarantees rapid revenue growth from the customer service channel today announced Co-Founder and Co-Chairman Matt McConnell's recognition as one of Atlanta's top entrepreneurs by Catalyst magazine. This list was recently published in the July edition of Catalyst, Solutions for Growing Your Business.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 30 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cisco+catalyst.html"><![CDATA[Cisco Catalyst]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
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		<title><![CDATA[Knowlagent's Inaugural Customer Conference Catalyst Confirms Call Center Industry Wants More Value from Operations; Catalyst Attendees Obtain First Preview of Next Generation Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_June_9/ai_n13805136]]></link>
		<description><![CDATA[ATLANTA -- Knowlagent R, the only solutions provider that guarantees rapid revenue growth from the customer service channel, recently held its first annual customer conference in Tampa, Fla., a southeastern hub for call centers. The three-day conference, headlined by U.S. Winter Olympian and five-time gold medalist Bonnie Blair, included the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 09 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cisco+catalyst.html"><![CDATA[Cisco Catalyst]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
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		<title><![CDATA[Knowlagent's Catalyst Customer Conference Speaks to the Future of Call Centers; Top Innovators from Fortune 500 Companies Share their Insight at Knowlagent Conference]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_May_11/ai_n13683126]]></link>
		<description><![CDATA[ATLANTA -- KnowlagentR, the only solutions provider that guarantees rapid revenue growth from the customer service channel, today announced that it has assembled an all-star lineup of speakers for Catalyst, the company's first annual customer conference. Taking place May 16-18, 2005 at Saddlebrook Resort in Tampa, Fla., the three-day conference...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 11 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/cisco+catalyst.html"><![CDATA[Cisco Catalyst]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
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		<title><![CDATA[Knowlagent's New Customer Conference Catalyst Showcases Innovators Sharing Best Practices for Building a Revenue Dimension in the Call Center]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Feb_18/ai_n10299142]]></link>
		<description><![CDATA[ATLANTA -- Conference Includes Exclusive Tour of Knowlagent Customer Coca-Cola Enterprises Contact Center]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 18 Feb 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/cisco+catalyst.html"><![CDATA[Cisco Catalyst]]></category>
		<category domain="http://resources.bnet.com/topic/knowlagent.html"><![CDATA[Knowlagent]]></category>
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