<![CDATA[cisco systems inc. and contact center Resources | BNET]]> en-us <![CDATA[WFMSG Announces Community Integration Availability Across Cisco Unified Contact CenterŪ Platforms]]> Wed, 27 Jun 2007 00:00:00 -0700 CSCO CSCO <![CDATA[eGain Announces OEM Agreement to Support Cisco Unified Contact Center Offerings]]> Tue, 10 Apr 2007 00:00:00 -0700 CSCO EGAN CSCO,EGAN <![CDATA[Telrex Announces CallRex Support for Cisco Unified Contact Center 7.0 Enterprise]]> Mon, 13 Nov 2006 00:00:00 -0800 CSCO CSCO <![CDATA[BCE Elix Recognized by Cisco as a Unified Contact Center Enterprise Advanced Technology Provider]]> Tue, 19 Sep 2006 00:00:00 -0700 CSCO CSCO <![CDATA[BCE Elix Recognized by Cisco as a Unified Contact Center Enterprise Advanced Technology Provider.]]> Tue, 19 Sep 2006 00:00:00 -0700 CSCO CSCO <![CDATA[IRMC to Deploy Cisco Unified Contact Center for its 5,500 Agents Worldwide; IP-Based System to Centralize Contact Center Management and Reduce Costs]]> Mon, 21 Aug 2006 00:00:00 -0700 CSCO CSCO <![CDATA[New Empirix Solution Manages Performance and Voice Quality of IP-Based Contact Centers; OneSight for Cisco Unified Contact Center Measures Quality of Service from Agents' and Callers' Perspectives]]> Mon, 26 Jun 2006 00:00:00 -0700 CSCO CSCO <![CDATA[Transforming Customer Self-Service With Video]]> Thu, 01 Jun 2006 00:00:00 -0700 CSCO CSCO <![CDATA[Informiam's ClearPath to Be Deployed by Cox Communications With Cisco IP Contact Center Solution]]> Fri, 31 Mar 2006 00:00:00 -0800 CSCO COX CSCO,COX <![CDATA[Net Care to Launch IP Contact Center Integration Service; Cisco Systems and HP Japan Convert Their Own Contact Centers to IP And Turn That Know-How into a New Service]]> Wed, 22 Feb 2006 00:00:00 -0800 CSCO HPQ CSCO,HPQ