ClickSoftware Inc.

Following a long and successful academic career with positions at USC, Tel Aviv University and UCLA, Professor BenBassat established himself as one of the world's leaders in the area of optimization and decision support software for a wide variety of applications. His research work was supported by DARPA (The U.S. Defense Advanced Research Project Agency); NIH (National Institute of Health); Ballistic Missile Defense Agency (via TRW); ARI (U.S. Army Research Institute); NASA; and NSF (National Science Foundation). Professor BenBassat has published extensively in leading professional journals, led many executive training workshops, and has lectured in numerous industry events worldwide. In 1996 Professor BenBassat coined the term "service chain optimization" - as an analogy to supply chain optimization - and is considered the "guru" in this field. ClickSoftware, which emerged in 1997 from the consulting practice of Prof. BenBassat, is focused on delivering software solutions for optimizing the entire service management chain. These include software products for service scheduling, equipment troubleshooting and repair support, resource and capacity optimization, analytics, and demand forecasting. Today ClickSoftware is the worldwide recognized leader in service chain optimization, with the largest number of proven deployed customers.

Hannan Carmeli is the President and Chief Operating Officer at ClickSoftware. Before being appointed Chief Operating Officer in 2006, Carmeli held several executive positions at ClickSoftware, including VP for Professional Services and Executive VP for Field Operations. Prior to that, Hannan served as VP and General Manager of the ClickFix Division from September 1996. Before joining ClickSoftware, Hannan held various positions with software companies both on the technical side (project management, technical lead) as well as on the sales and marketing side (sales executive, product manager). Hannan holds a B.S. from the Technion Institute in Israel and an M.S. from Boston University.

Shmuel Arvatz is the Chief Financial Officer of ClickSoftware Technologies. Prior to his position at ClickSoftware, Shmuel served as the Chief Financial Officer at Shrem, Fudim, Kelner Technologies Ltd., a leading investment house in Israel. He also served as Executive Vice President and Chief Financial Officer of Tecnomatix Technologies Ltd. (NASDAQ: TCNO), a leading provider of software e-manufacturing solutions. Between 1990 and 1999, Shmuel served as Vice President and Chief Financial Officer at ADC Israel Ltd. (previously Teledata Communications Ltd.). Teledata Communications, a telecomm equipment provider, was acquired by ADC Telecom Inc., a multibillion-dollar company, in 1998. Shmuel holds a B.A. in accounting and economics from Bar-Ilan University.

Zvi Piritz is the Vice President of Worldwide Sales. Prior to this appointment, he served as VP of Sales Asia Pacific & Africa from October 2001. Prior to that, Zvi served as Director of Asia Pacific Operations as well as Director of Product Marketing - ClickFix Division from January 1999. Before joining ClickSoftware, Zvi held various positions with software companies both on the operational side (project management, operations manager) as well as on the sales and marketing side. Zvi holds a B.A. in economics from Tel Aviv University Israel and an M.B.A. from Fordham University, New York.

Danny has served as Vice President of Research & Development since February 2007. Danny has been part of ClickSoftware since 1991, having held several software development management positions since then. Danny has managed the Engineering department since 2001 and became the Director of Engineering in 2005. Prior to that Danny served as a Chief Architect in that department. Danny holds a B.Sc. in mathematics and computer science from Tel-Aviv University, in Israel.

Israel Beniaminy has served as ClickSoftware's VP of Product Technology since 1998. From 1986 until he assumed his current position, Israel served in various technological positions in ClickSoftware, including R&D Manager and Technology Director. Israel was also responsible for creating ClickSoftware's Quality Procedures and achieving ClickSoftware's ISO-9001 certification. Prior to 1986, Israel has participated in or led R&D efforts in academy and defense. Israel has a B.Sc. in physics and computer science from Bar-Ilan University and a M.Sc. in computer science from the Open University of Israel.

Joe Massa is the Vice President of Sales, North America. Prior to his position at ClickSoftware, Joe served as Director of Strategic Accounts for Intershop Communications, where he managed the whole East Coast and built a highly profitable sales organization. Previous to his time at Intershop, Joe served as Sales Executive for MRO Software and as Regional Sales Executive for SAP America. Joe holds a B.S. in business administration from the University of Maine.

Simon Morris is the Vice President of Marketing Operations at ClickSoftware. From 1997 until he assumed his current position, Simon served in various marketing positions within ClickSoftware including European Marketing Manager and Senior Director of Global Marketing. Over the last 10 years, Simon has played a key role in educating the market on the concept of 'service chain optimization' as well as building and developing ClickSoftware's customer community. Beyond ClickSoftware, Simon takes an active role in industry associations and currently serves on the Board of the Association for Service Management UK Chapter. Simon has a Bachelor of Science degree in International Relations from the London School of Economics.

Udi Keidar is the Vice President of Professional Services at ClickSoftware. Prior to his position at ClickSoftware, Udi served as an active VP heading the Network Product Business Unit for Amdocs, a leading software and services company for the telecommunication industry; and has managed various Professional Services organizations for Amdocs and XACCT Technologies. Udi has a Bachelor of Science degree in Mathematics and Computer Science and an MBA in Finance, both from Tel Aviv University.

Yaron Goldberg has served as Vice President of Research & Development since November 2001. Yaron has been part of ClickSoftware since 1991, having held several software development management positions. Yaron has managed the Engineering department since 1997 and prior to that helped develop and lead a number of ClickSoftware products. Yaron holds a B.Sc. in mathematics and computer science from Bar-Ilan University, in Israel, and an M.Sc. from the Weizmann Institute of Science in Rehovot, Israel.

Array

Jim has 20 years of experience at the senior management level in enterprise software companies covering such areas of responsibility as Sales, Marketing, Professional Services, Customer Support, Business Development, and Alliances. Jim was most recently Executive Vice President and General Manager of Worldwide Field Operations at Broadvision. From the beginning of 1998 through 2000 revenues grew from $27 million to $414 million. Jim's area of responsibility grew during that time period from less than 50 people to approximately 1000 people. Prior to Broadvision, Jim was Senior Vice President of Worldwide Sales at Aurum Software, a leader in sales force automation business solutions. He played a role in leading Aurum to profitability and then going public before being acquired by Baan. Revenue grew from $6M to $74M during Jim's tenure at Aurum. Before joining Aurum in 1995, Thanos served as Vice President of Sales at Harvest Software. Prior to Harvest Software, he was Vice President of Sales Operations and Professional Services at Metaphor, Inc., a pioneer in business decision support systems, where he grew annual sales to $37 million before the company was acquired by IBM. Before Metaphor, Jim worked as Executive Vice President of Worldwide Field Operations at Informix, where he was responsible for expanding the company's revenues from $24M in 1987 to $103M in 1988. Jim was also the VP responsible for sales, marketing, and professional services at Dunn and Bradstreet Computing Services. Jim has a BA in Behavioral Sciences from the Johns Hopkins University in Baltimore, Maryland.