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- When Work Tools Become Play Tools
- I'm the boss of a company that does computer sales, and we installed Instant Messaging on our sales associates' computers a few months back as a tool for them to communicate with their clients. Recently, my senior manager approached me and asked that we ban IM because he felt that...
- Blog posts 2007-05-28
- It's All About "Show Me The Money"
- Two of my colleagues recently approached me and told me they were starting their own firm and wanted me to join them. I thought about it for a night, realized I liked my current employment, and respectfully declined. When I told them the news, they said that they would expect...
- Blog posts 2007-04-26
- The Ad-Pitch Thieves
- My company recently made an advertising pitch to a large company. They did not hire us for the campaign, but they clearly stole some of the ideas we presented in the pitch. Wheres the line?In a creative field like advertising, having your ideas stolen is the same as having your...
- Blog posts 2007-04-09
- The Gentle Art of Trading Favors
- My company recently lost a bid for a city government contract. We have learned that the company that submitted the winning bid -- which was more expensive than our own -- has a family connection to someone on the approval board. This is in clear violation of the boards policy...
- Blog posts 2007-03-23
- When a Pitch Gets Illicit
- I recently went on a business trip with a female colleague to make an important advertising pitch to a potential client. After the pitch, we joined their executives for dinner and drinks. I went home after dinner, but my colleague, who had been flirting with one of the executives, stayed...
- Blog posts 2007-03-13
- Will a New Tattoo Become Career Suicide?
- Dear Conscience,Im a young female lawyer at a large law firm, and I have been planning for some time to get a large tattoo around my left wrist. I mentioned this to a male colleague, and he lectured me and told me the tattoo would kill my career. Did this...
- Blog posts 2007-02-26
- Get Out of a Client Vendor Bender
- Dear Conscience, I work for a small company. When we take on work for one of our larger clients, they will often give us a list of vendors they want us to use. Is this a request or a demand? Is it OK to say no?Don’t let your...
- Blog posts 2007-02-15
Additional Resources
- Interview Question: How Do You Manage Client Relationships?
- The more preparation you do on client relationship questions, the better. These really are among the toughest questions you'll ever do, in any business or profession, and you must get them absolutely right. In a large range of industries, client relationships are more essential than anything else. Relationships can be...
- White papers 2009-01-01
- How to Create Better Client Relationships
- How to Create Better Client RelationshipsRE: How to Create Better Client RelationshipsHi Jon, thanks for the advice.What if your business is the kind like Facebook where you never meet your customers?Chris HaynesRE: How to Create Better Client RelationshipsDarn good question.The key in those businesses, I think, is continuous focus on...
- Discussion threads 2008-09-04
- LOGICAL DESIGN SOLUTIONS: Logical Design Solutions (L (LDS) announces new client relationships.
- M2 PRESSWIRE-20 July 1999-LOGICAL DESIGN SOLUTIONS: Logical Design Solutions LDS announces new client relationships C1994-99 M2 COMMUNICATIONS LTD RDATE:200799 * Diverse Industry Leaders Select LDS for Full-Service Web Integration Solutions MORRISTOWN, N.J. -- Logical Design Solutions, Inc. LDS,...
- Research articles 1999-07-20
- The Impact of Client-Relationships on Organisational Form and HR Practices
- Growing knowledge intensive firms GKIFs have a number of distinctive characteristics including innovative organizational forms which are seen as quite different from traditional structures. However, they have one key feature which has received relatively little attention: the dependence of some firms on a relatively small number of clients in business-to-business...
- White papers 2003-07-03
- Logical Design Solutions -LDS- Announces New Client Relationships; Diverse Industry Leaders Select LDS for Full-Service Web Integration Solutions
- MORRISTOWN, N.J.--BUSINESS WIRE--July 20, 1999-- Logical Design Solutions, Inc. LDS, a leading provider of Internet professional services, today released a partial listing of new client relationships for the first half of 1999. The Company's new clients are leading companies from diverse industries, which represents the broad application and appeal...
- Research articles 1999-07-20
- Deltek Joins Signa, Schirmer Engineering to Host Webcast on Effective Client Relationship Management
- WHAT: Client relationships have always been the heart of business. By implementing an effective client relationship management CRM solution, your business will be more successful in retaining and enhancing relationships with both...
- Research articles 2005-06-30
- Five Pillars For Leading The Client-Focused Organization
- The contemporary business era is marked by intense competition between rival firms. These firms compete with each other to gain the customer's attention. One of the keys to succeed in such scenario is to develop effective client relationships. Such relationships enhance company's reputation in the eyes of customers and shareholders....
- White papers 2003-10-01
- How to Create Better Client Relationships
- These days, PR firms need to do some extra care and feeding of their clients. Business may not be terrible, but lose a few clients you can't replace because of the economy and you could be hurting. So what steps can you take to create better, longer-lasting...
- Blog posts 2008-09-03
- Managing relationships in a complex investment environment.
- Feb 11, 2003 (Insto - ABIX via COMTEX) Several Australian business leaders were brought together to discuss the complexities of client management. One speaker noted that customer knowledge, and the use of it, was a major point of difference among firms in the financial...
- Research articles 2003-02-12
- R/GA Hires Four Key Industry Account Directors for New Client Services Positions; Award-Winning Interactive Advertising Agency's New Personnel to Support Continued Growth
- NEW YORK -- R/GA, the New York-based interactive advertising agency, today announced it has hired four Account Directors for newly created positions in its Client Services department. The new Directors, Greg Faherty, Jenny Harris, Rob Pulciani and Gabe Weiss, have been brought on to drive the award-winning agency's ongoing growth....
- Research articles 2005-05-19
- Covente Names Vicki Brown Client Services Director
- ATLANTA -- Covente, Inc., a premier provider of strategic pipeline solutions for technology and services companies, today announced the addition of 17-year technology sales and marketing veteran Vicki Brown to its management team. Brown, who has been named Client Services Director, will be responsible for program development and management,...
- Research articles 2005-05-06
- Client Technologies to Run On MS SQL Server 7.0; First to Offer Compliant Sales Force Automation Software
- NEW YORK--BUSINESS WIRE--Aug. 11, 1998--Client Technologies Inc., the developer of Sales Information Response System SIRS the only sales force automation software tailored solely for the financial services industry - now supports Microsoft SQL Server 7.0, beta 3, a high-performance relational database management system for Microsoft Windows NT. Together, SIRS and...
- Research articles 1998-08-11
- People on the Move: Key focus on building and managing client relationships at Aon Consulting.
- Aon Consulting has appointed Richard Cox as client relationship director to head up the firm's Birmingham office. Aon Consulting has appointed Richard Cox as client relationship director to head up the firm's Birmingham office.
- Research articles 2006-05-01
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