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144 Resources for

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Did you mean client-server (6 results), thin client (1 results), ClientLogic (1 results), IM client (1 results)

BNET Resources

The Language of Longevity: Whether you're in the business of selling your expertise for money or selling products, it's likely you'll prefer an ongoing client or customer relationship, to one that's more a "love 'em and leave 'em" encounter. Alas, the love 'em and leave 'em strategy is often more a...; Tags: Longevity, Leave, Client, Strategy, Management, Robert Gerrish; Blog posts 2008-05-06
Hidden Agenda: I recently worked with a client who told me of a disappointing meeting she'd had with a cosultant who she was planning to use on a project. This consultant has a high degree of expertise in an area in which my client was lacking. A meeting was...; Tags: Client, Recruitment & Selection, Human Resources, Workforce Management, Robert Gerrish; Blog posts 2008-04-08
Racist Remarks from a client: Confront or Ignore?: A recent blog post over in BNET1 about how job candidate interviewees are flunking etiquette 101 - answering cell phones, bringing children along, using profanity - was, shall we say, humorously disturbing. But this bad behavior has a simple solution: don't hire the person. But poor etiquette...; Tags: William Baker; Blog posts 2008-05-02
IMF Australia to Back Opes Claims: Listed litigation funder IMF Australia Ltd will fund the claims of former clients of collapsed margin lender Opes Prime against ANZ Banking Group Ltd (ANZ).The clients are seeking "either damages or the return of equivalent shares sold by ANZ", IMF said in a statement Friday.IMF said it will provide...; Tags: IMF, Australian Associated Press Pty Ltd., Client, IMF Australia Ltd., Litigation, Business Operations, AAP; News items 2008-04-18
Complex Application Portfolio Rationalization for a Large Financial Services Provider: The client is a privately held financial services conglomerate with over 300 applications in its Information System (IS) portfolio. The absence of financial information on applications made it doubly difficult for the client to make strategic decisions about which applications to enhance, put on life support or decommission. Infosys rationalized...; Tags: Financial Planning, Financial services, Infosys Technologies Ltd., financial service, information system, absence, benefit, financial, strategy; Case studies

Claims Processing Solution: The client is a leading insurance company based in the United States. The challenge put forth was to provide complete claims processing, customer care services by integrating the Mainframe system with a Siebel CRM solution, call center and web interface using FileNet for workflow processing. The solution provided were integration...; Tags: Customer relationship management (CRM), Benefits, Channel management, Wipro Technologies, centralization, CRM solution, remote access, benefit, mainframe, insurance, Web; Case studies
Capacity Change Request Process Improvement: The client is a global auto major, based in the United States. The challenges put forth were to automate the process of capacity study and improve the execution of the Capacity Change Request (CCR) process, to ensure timely completion. Wipro developed an automated CCR system on Savvion Business Manager which...; Tags: Wipro Technologies, process improvement, supplier, performance; Case studies
Development of an Outpatient Pharmacy System for a Healthcare IT Company: The client is a leading information technology company with products for healthcare delivery. The challenge was to design and develop a centralized database and a user friendly front end to assist pharmacist to dispense drug to outpatients facilitating online adjudication and clinical alerts using FDB. Using client server architecture, power...; Tags: Wipro Technologies, pharmacist, pharmacy, role-based security, client-server, database, GUI, health care, team, information technology, server; Case studies
Helping the client Meet Consumer Demands Faster: The client is one of the leading mobile operators in Belgium. The client needed a far more flexible Order Management (OM) solution that would provide Order support (subscription and subscription manipulation of advanced services), to offer new services and products to their customers quickly. Wipro developed the Solution Strategy and...; Tags: Wipro Technologies, order management, strategy, mobile; Case studies
Enabling New Revenue Streams Via VoIP and Billing Systems Launch: The client is a major US cable company principally involved in the development, management and operation of broadband cable networks and programming content. The clients wanted to enable new VoIP product launch and accelerated development on aggressive timeline and seamless bill integration and consolidated billing infrastructure to support a consolidated,...; Tags: Telephony, TELECOMMUNICATIONS, Patni Computer Systems Ltd., billing, VoIP, cable network, OSS, VoIP service, broadband, programming, cable, network; Case studies
Facilitates Smooth Technology Changeover for the Company's Customers: The client is a leading provider of advanced wireless voice and data services to consumers and enterprises around the world. The client wanted to service migration requests from its US residential customers switching from TDMA (legacy) to the latest 3G GSM service. To ensure smooth transition of the technology switch,...; Tags: Team management, Cellular phones, Strategy, Wipro Technologies, changeover, TDMA, data service, team, 3G, competitive advantage, knowledge, wireless; Case studies
Efficient and Speedy Underwriting and Product Launches: The client is a leading life insurer. The client wanted to develop a comprehensive New Business and Underwriting solution that would replace the functionality provided by the existing legacy core package. Wipro was involved in requirements capture, architectural design and implementation along with business process reengineering. The key features of...; Tags: Wipro Technologies, BPR, workflow management, customer service, business process; Case studies
Business Process Reengineering Using Six Sigma: The client is a leading reinsurance company. The client wanted to reengineer New Business processes for Facultative and Treaty reinsurance for managing the service effectively and efficiently. Wipro first carried out a Six Sigma-based process mapping for Treaty Proportional/Non-Proportional and Facultative Proportional/ Non-Proportional. The team identified process leakages, defined process...; Tags: Business process reengineering (BPR), Wipro Technologies, BPR, reinsurance, Six Sigma, business process, team, performance; Case studies
Optimization of a Global Energy Major's Processes: The client is a global energy major that needs to harmonize and leverage on the multiple IT divisions of the acquired companies. The client's requirement was an efficient translation of this process knowledge into proper process maps was a very critical challenge and business processes needed to comply with regulations...; Tags: Regulations, Wipro Technologies, Sarbanes-Oxley Act, modeling, compliance, business process, knowledge, information technology, tool; Case studies
A Large US Based Retail Brokerage and Investment Firm: Providing an Integrated Solution to Manage and Track Customer Requests: The client is one of the largest US based retail brokerage and investment firm. The key requirements were the need for supporting an evolving business process, customized resource scheduling mechanism for resource forecasting and limited mechanism to capture various metrics like Traffic Light reporting, readiness of the Service request to...; Tags: Operational planning, Wipro Technologies, brokerage, business process, BPM, modeling, customer service, team, Web; Case studies
Automating the Loan Life Cycle Process: The client, which is a leading financial services company with a diverse customer base of corporate and institutional clients, small business and retail clients, required to automate its loans systems. Infosys designed and implemented a robust, web-based IT solution to give the client more flexibility, security, efficiency and ease-of-use in...; Tags: Financial Planning, Channel management, Infosys Technologies Ltd., financial service, small business, Web, financial, security; Case studies
FIX to CMS Adapter for Large I-Bank: A large investment bank with a presence in over 50 countries worldwide wanted to start trading options on the American Stock Exchange (AMEX), but was unable to do so due to non-compliance of its Financial Information Exchange (FIX) base infrastructure with the Common Message Switch (CMS). Infosys created a FIX...; Tags: adapter, Infosys Technologies Ltd., content management system, IT infrastructure, financial, information technology; Case studies
Migration Strategy for Billing Systems for a Long Distance Telephony Services Provider: The client is a leading provider of Dial Around Long Distance Services in North America. A multitude of services and acquisitions had resulted in a billing infrastructure comprising of nearly 8 billing systems covering nearly 9 million accounts. The client called in Infosys to help them migrate all these systems...; Tags: Sales channel, Customer relationship management (CRM), billing system, billing, Infosys Technologies Ltd., strategy, business process, training, acquisition; Case studies
Service Activation System for Subsidiaries of an UK based Global Telecommunications Company: The company provides fixed/land line, mobile (TDMA & GSM), Internet (Dial up & Broadband) services in the West Indies. The client wasn't sure about the version and technology (proprietary state table or java) of ASAP to use to build cartridges. The client was not even aware of the several Network...; Tags: Infosys Technologies Ltd., BSS, TDMA, cost savings, Java, network, mobile, Internet; Case studies
Data Warehousing Solution for One of Europe's Largest Financial Services Group: The client is one of Europe's largest financial services group with leading positions in corporate & commercial banking, retail banking, credit cards and general insurance. The client needed a business intelligence solution to consolidate the mortgage administration processes, satisfy better sales cycle management, mortgage product performance analysis, financial forecasting based...; Tags: Sales strategy, Sales force management, Sales tools, Storage, Databases, Infosys Technologies Ltd., sales cycle, data warehouse, commercial banking, Europe, financial, sales, business intelligence, banking, insurance, credit card, brand, performance; Case studies