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- Racist Remarks from a Client: Confront or Ignore?
- A recent blog post over in BNET1 about how job candidate interviewees are flunking etiquette 101 - answering cell phones, bringing children along, using profanity - was, shall we say, humorously disturbing. But this bad behavior has a simple solution: don't hire the person. But poor etiquette...
- Blog posts 2008-05-02
- Linda Koopersmith : A Pioneer In Professional Design
- Linda Koopersmith established The Beverly Hills Organizer in 1989. Since that time, she has gone from organizer to high profile designer for both homes and offices, with thousands of clients on her roster. Koopersmith talks about meeting diverse client needs and her experience in pioneering her field.
- Videos 2008-04-01
- Bob Charney: Saving Clients Money
- Bob Charney is President of Mosaic Marketing Communications and works with such clients as Zenith Consumer Electronics and International House of Pancakes. Charney provides clients with top-tier, competitively priced marketing through co-op reimbursement and a low-overhead business structure.
- Videos 2008-03-08
- Katzenbach Partners Profile, Pt. 2: How Collaboration Helped the Company and its Clients Grow
- Just as young consultants are drawn to Katzenbach Partners by the promise of a larger and more fluid role, big-name clients like Aetna and Pfizer come to the firm knowing that they too will be joining forces to attack the challenge at hand. “We have a...
- Blog posts 2007-12-10
- How to Shop for a PR Agency
- I've been in and around PR agencies for years and I'm struck by two conflicting pieces of information: I know some very talented agency PR people, and I know a lot of lousy, over-priced agencies. Make no mistake: the PR agency business is tough. The client demands...
- Blog posts 2007-11-29
- Ken Sunshine's Secrets to Expanding Your Client Base
- Ken Sunshine is one of the superstars of PR. His client roster includes celebrities such as Ben Affleck, Barbra Streisand, Jon Bon Jovi, Leonardo DiCaprio, Michael Moore, and Justin Timberlake and non-profits like the Natural Resources Defense Council, Calvary Hospital, and the New York Organ Donor Network. ...
- Blog posts 2007-11-20
- Managing Expectations
- Expectations can be both a blessing and a curse! When you meet people's expectations, they're generally very grateful—a blessing. If you fail to meet those expectations, they may tell everyone about their disappointment, and be slow to offer forgiveness—a curse.Take this example: You're considering buying some expensive goods and you...
- Articles 2007-11-12
- Finding Freelance Work
- Freelancers depend upon their ingenuity and their networks to build and maintain a work pipeline. Often, a person pursues a freelance career because he has a particular skill that one client—maybe a past employer—finds valuable. However, an arrangement that depends on a relationship with one client doesn't offer long-term security....
- Articles 2007-11-08
- What Works In the Product Review Process
- Previously Matt Sarrel described some of the common ways that companies participating in product reviews tend to irritate the reviewer. Today he's back with more pointers about what works in the product review process: Be polite and respectful of the reviewer and his/her time. All magazines are...
- Blog posts 2007-10-15
- Should PR Pros Leave Comments on Client Stories?
- The Tech PR Gems blog ran an interesting post earlier this week that discusses the practice of PR folks commenting on their own clients' stories. As the author notes, it's a fuzzy area that makes a lot of folks nervous: "In talking about engaging bloggers in PR, we...
- Blog posts 2007-10-12
- PR Firm / Client Collaboration Break-Downs
- Yesterday's rant covered some of the common characteristics of underperforming PR firms (from the frustrated client's point of view). As kstarrpr from Larkin Communications commented, sometimes PR firms do indeed "[e]xpect the internal manger [on the client side] to do the heavy lifting with the agency's duties...
- Blog posts 2007-09-18
- Case Study: Bain Looks Inside a Japanese Automaker
- How do the pros gather competitive research? Follow along as some of the industry's best corporate sleuths track down the information their client needs to compete. Month One: Getting to Know the Client Gottfredson and company embarked on their three-month investigation, but before turning to the...
- Articles 2007-04-02
- Collaborate with Clients Using Getsignoff
- Just like that kid you knew in third grade that liked to put staples in his hair, designers and photographers have special needs. For the creative types among us, though, those special needs are less about using safety scissors and more related to getting feedback and approval from their clients....
- Blog posts 2009-02-16
- Staying on a Prospect's Radar
- One easy way to stay in the frame with a prospective new client is when you have a contact the prospect would like to meet. By introducing both parties you stand to strengthen your relationship and grow your profile. A good example of how simple actions can...
- Blog posts 2008-10-17
- Pzena Investment Management Inc. Q2 2008 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions. Your first question comes from Roger Smith with Fox-Pitt Kelton. Roger Smith - Fox-Pitt Kelton Great, thanks very much. I'm just curious a little bit of how the sales process is going in the separate account channel and what...
- Earnings calls 2008-08-04
- Dolan Media Company Q1 2008 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions Our first question comes from Peter Appert from Dolan Media. Peter please go ahead. Peter Appert – Dolan Media I’ve been promoted to working at Dolan Media that’s excellent news. James Dolan We are honored to have you Peter. Peter Appert –...
- Earnings calls 2008-05-19
- CastlePoint Holdings Q4 2007 Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions We’ll go first to Beth Malone with KeyBanc. Elizabeth Malone – KeyBanc Capital Markets When you are establishing these relationships with outside of Tower is there any thought that – is it possible that they would become acquisition targets for CastlePoint at some...
- Earnings calls 2008-03-10
- Virtusa Corporation F2Q09 (Qtr End 09/30/08) Earnings Call Transcript
- Question-and-Answer SessionOperator Operator instructions. And we'll take our first question that will come from John Maietta with Needham & Company. Your line is open. Go ahead sir. John Maietta – Needham & Company Hey, thanks very much, and congratulations to everyone on the promotions. The first question I...
- Earnings calls 2008-11-12
- Global Sources Q4 2005 Earnings Conference Call Transcript (GSOL)
- Question-and-Answer SessionOperator Operator Instructions Andy Van Vleck with WR Hambrecht. Please state your question. Andy Van Vleck - WR Hambrecht Good morning, Merle and Eddie. Thanks for taking my call. Great fourth quarter and I'm encouraged by the revenue expectations for 2006. I wanted to ask...
- Earnings calls 2006-03-07
- AON Corp. Q3 2008 Earnings Conference Call Transcript
- Question-and-Answer Session[Operator Instructions]. And first got to the line of Meyer Shields with Stifel Nicolaus, please go ahead. Meyer Shields - Stifel Nicolaus & Company, Inc. Thanks. Good morning, everybody. Christa Davies - Executive Vice President Global Finance and Chief Financial Officer Good morning Meyer. Meyer Shields - Stifel...
- Earnings calls 2008-10-31
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