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- Racist Remarks from a Client: Confront or Ignore?
- A recent blog post over in BNET1 about how job candidate interviewees are flunking etiquette 101 - answering cell phones, bringing children along, using profanity - was, shall we say, humorously disturbing. But this bad behavior has a simple solution: don't hire the person. But poor etiquette...
- Blog posts 2008-05-02
- Linda Koopersmith : A Pioneer In Professional Design
- Linda Koopersmith established The Beverly Hills Organizer in 1989. Since that time, she has gone from organizer to high profile designer for both homes and offices, with thousands of clients on her roster. Koopersmith talks about meeting diverse client needs and her experience in pioneering her field.
- Videos 2008-04-01
- Bob Charney: Saving Clients Money
- Bob Charney is President of Mosaic Marketing Communications and works with such clients as Zenith Consumer Electronics and International House of Pancakes. Charney provides clients with top-tier, competitively priced marketing through co-op reimbursement and a low-overhead business structure.
- Videos 2008-03-08
- Katzenbach Partners Profile, Pt. 2: How Collaboration Helped the Company and its Clients Grow
- Just as young consultants are drawn to Katzenbach Partners by the promise of a larger and more fluid role, big-name clients like Aetna and Pfizer come to the firm knowing that they too will be joining forces to attack the challenge at hand. “We have a...
- Blog posts 2007-12-10
- How to Shop for a PR Agency
- I've been in and around PR agencies for years and I'm struck by two conflicting pieces of information: I know some very talented agency PR people, and I know a lot of lousy, over-priced agencies. Make no mistake: the PR agency business is tough. The client demands...
- Blog posts 2007-11-29
- Ken Sunshine's Secrets to Expanding Your Client Base
- Ken Sunshine is one of the superstars of PR. His client roster includes celebrities such as Ben Affleck, Barbra Streisand, Jon Bon Jovi, Leonardo DiCaprio, Michael Moore, and Justin Timberlake and non-profits like the Natural Resources Defense Council, Calvary Hospital, and the New York Organ Donor Network. ...
- Blog posts 2007-11-20
- Managing Expectations
- Expectations can be both a blessing and a curse! When you meet people's expectations, they're generally very grateful—a blessing. If you fail to meet those expectations, they may tell everyone about their disappointment, and be slow to offer forgiveness—a curse.Take this example: You're considering buying some expensive goods and you...
- Articles 2007-11-12
- Finding Freelance Work
- Freelancers depend upon their ingenuity and their networks to build and maintain a work pipeline. Often, a person pursues a freelance career because he has a particular skill that one client—maybe a past employer—finds valuable. However, an arrangement that depends on a relationship with one client doesn't offer long-term security....
- Articles 2007-11-08
- What Works In the Product Review Process
- Previously Matt Sarrel described some of the common ways that companies participating in product reviews tend to irritate the reviewer. Today he's back with more pointers about what works in the product review process: Be polite and respectful of the reviewer and his/her time. All magazines are...
- Blog posts 2007-10-15
- Should PR Pros Leave Comments on Client Stories?
- The Tech PR Gems blog ran an interesting post earlier this week that discusses the practice of PR folks commenting on their own clients' stories. As the author notes, it's a fuzzy area that makes a lot of folks nervous: "In talking about engaging bloggers in PR, we...
- Blog posts 2007-10-12
- PR Firm / Client Collaboration Break-Downs
- Yesterday's rant covered some of the common characteristics of underperforming PR firms (from the frustrated client's point of view). As kstarrpr from Larkin Communications commented, sometimes PR firms do indeed "[e]xpect the internal manger [on the client side] to do the heavy lifting with the agency's duties...
- Blog posts 2007-09-18
- Case Study: Bain Looks Inside a Japanese Automaker
- How do the pros gather competitive research? Follow along as some of the industry's best corporate sleuths track down the information their client needs to compete. Month One: Getting to Know the Client Gottfredson and company embarked on their three-month investigation, but before turning to the...
- Articles 2007-04-02
- Blackboard, Inc. Q4 2009 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator instructions Your first question comes from the line of Amy Junker with Robert W. Baird. Please proceed. Amy Junker – Robert W. Baird Thanks. First, I just want to say, Mike, best of luck in the future. We’ve enjoyed working with you. And, John, congratulations for...
- Earnings calls 2010-02-03
- Covance Inc. Q4 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions. Our first question is Robert Jones, Goldman Sachs. Robert Jones - Goldman Sachs Just looking at the guidance for Early Development, it looks like you're calling for flat pre-clinical margins on a year-over-year basis, can you just talk a little bit about what...
- Earnings calls 2010-01-28
- Interpublic Sees Clients Investing in Brands Again
- DAVOS, Switzerland (Reuters UK) - Clients of advertising firm Interpublic Group of Companies Inc IPG are investing again, underlining a recovery in the sector, its chief executive said on Thursday."Anecdotally, there is no question that clients are starting to focus on 2010 and to invest in their brands, which is...
- News items 2010-01-27
- Musical Chairs at Aegis' Carat Direct; Will "Prop Trading" Be an Issue in 2010?
- The shakeup at Aegis (AGS.L) in Europe continues as Carat Direct's CEO leaves for WPP's Maxus. Separately, a BMO Capital Markets analyst predicts that proprietary trading could become a hot topic for 2010. by Jim Edwards
- Blog posts 2010-01-27
- Dolan Media Company Q1 2008 Earnings Call Transcript
- Question-and-Answer SessionOperator Operator Instructions Our first question comes from Peter Appert from Dolan Media. Peter please go ahead. Peter Appert – Dolan Media I’ve been promoted to working at Dolan Media that’s excellent news. James Dolan We are honored to have you Peter. Peter Appert –...
- Earnings calls 2008-05-19
- CGI Group, Inc. F3Q09 (Qtr End 06/30/09) Earnings Call Transcript
- Question-and-Answer SessionOperator Thank you Mr. Gorber. Operator Instructions. Our first question from Jason Kupferberg from UBS. Please go ahead. Jason Kupferberg - UBS Couple of questions for you, first I wanted to make sure I understand the dynamics that you guys are seeing in the project based part...
- Earnings calls 2009-07-29
- Digital River Inc. Q2 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions Your first question comes from Robert Breza - RBC Capital Markets. Robert Breza - RBC Capital Markets Tom, a quick question on the guidance. When you talked about the rebound in September in your guidance are you kind of expecting that to happen...
- Earnings calls 2009-07-29
- CVS Caremark Q2 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Operator Instructions Your first question comes from the line of Eric Bosshard. Eric Bosshard - Cleveland Research Company Good morning. Can you talk a little bit more about the progress and penetration you were making with maintenance choice and whatever other quantification you can give...
- Earnings calls 2009-08-04
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