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		<title><![CDATA[Help! My Peer Isn't Pulling His Weight]]></title>
		<link><![CDATA[http://moneywatch.bnet.com/career-advice/blog/power-plays/help-my-peer-isnt-pulling-his-weight/365/]]></link>
		<description><![CDATA[Dear Ron,     One of my colleague's skills are really just not up to snuff, and furthermore, he doesn't even work that hard, causing our overall group's results to suffer. My company really values group solidarity and loyalty so I don't want to call him out to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 06 Nov 2009 16:02:03 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/boss.html"><![CDATA[Boss]]></category>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
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		<category domain="http://resources.bnet.com/topic/ron+brown.html"><![CDATA[Ron Brown]]></category>
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	<item>
		<title><![CDATA[Arthur J. Gallagher & Co. Q3 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14037_23-357845.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instructions Your first question comes from Mark Hughes - SunTrust. Mark Hughes - SunTrust Any change in the commission rate that you are earning over the last three to six months? J. Patrick Gallagher Jr. This is Pat. I don&#8217;t have the stats in front of...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 09:47:13 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/arthur+j.+gallagher+%2526+co..html"><![CDATA[Arthur J. Gallagher & Co.]]></category>
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		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AJG</category>
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		<title><![CDATA[DST Systems Q3 2009 Earnings Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-355382.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instructions Your first question comes from the line of James Kissane from Bank of America. Please go ahead. James Kissane - Bank of America/Merrill Lynch Hey Tom, can you give us a little bit more color or some of the rationale behind the loss of the...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 22 Oct 2009 09:40:19 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bank.html"><![CDATA[Bank]]></category>
		<category domain="http://resources.bnet.com/topic/consolidation.html"><![CDATA[Consolidation]]></category>
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		<category domain="http://resources.bnet.com/topic/dst+systems.html"><![CDATA[DST Systems]]></category>
		<category domain="http://resources.bnet.com/topic/thomas+mcdonnell+pricing.html"><![CDATA[Thomas McDonnell Pricing]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">DST</category>
		<category domain="tickers">DST</category>
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		<title><![CDATA[Three Tips For Turning the Tables on Beauty-Contest Clients]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/10/12/3-tips-for-turning-the-tables-on-beauty-contest-clients/]]></link>
		<description><![CDATA[There has never been a better time to sell your groundbreaking idea to your B2B clients.    In the good times, capital-intensive businesses rested on their laurels, shunning the advances of innovators and preferring to milk their existing asset bases.    Now, they need outside help...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 12 Oct 2009 08:15:28 -0700</pubDate>
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		<category domain="http://resources.bnet.com/topic/andy+todd.html"><![CDATA[Andy Todd]]></category>
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		<title><![CDATA[Paychex, Inc. F1Q10 (Qtr End 08/31/09) Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14037_23-346187.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instructions Your first question comes from Rod Bouget &#8211; Sanford C. Bernstein Rod Bouget &#8211; Sanford C. Bernstein Jon Judge outlined a long list of encouraging signs. Those things are good to hear about, but at the same time, the guidance is being nudged down for...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 24 Sep 2009 12:39:07 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/paychex+inc..html"><![CDATA[Paychex Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">PAYX</category>
		<category domain="tickers">PAYX</category>
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		<title><![CDATA[Winner of the Video Sales Error Contest!]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=5166]]></link>
		<description><![CDATA[Last month, I posted a video that contained a set of sales errors and asked readers to list them out. (See "Video: Can You Spot the Sales Errors")Â  I've received dozens of entries, but the best came from Ken McGrath, a television presenter for The Shopping Channel in Canada and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 07 Sep 2009 11:30:36 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
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		<title><![CDATA[Hackett Group, Inc. Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-13071_23-330654.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator Instructions Your first question comes from George Sutton &#8211; Craig-Hallum Capital. George Sutton &#8211; Craig-Hallum Capital So last quarter, Ted, and I think in a couple of the previous quarterly calls, you have suggested a negative free to a positive free GDP is the ideal...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Tue, 11 Aug 2009 16:43:22 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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	</item>
	<item>
		<title><![CDATA[National CineMedia, Inc. Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14025_23-329567.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Thank you. Operator Instructions Your first question comes from Alexia Quadrani - J.P. Morgan. Alexia Quadrani - J.P. Morgan  Just to follow up on your commentary about the vertical. I guess there are some clients that are pushing spending into 2010 or pushing back significantly...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 06 Aug 2009 18:55:37 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/j.p.+morgan+chase+%2526+co..html"><![CDATA[J.P. Morgan Chase & Co.]]></category>
		<category domain="http://resources.bnet.com/topic/national+cinemedia+inc..html"><![CDATA[National CineMedia Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">JPM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NCMI</category>
		<category domain="tickers">JPM,NCMI</category>
	</item>
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		<title><![CDATA[Diamond Management & Technology Consultants Inc. F1Q10 (Qtr End 6/30/09) Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14031_23-329289.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Thank you very much. Operator instructions And our first question will come from the line of Rick Escilson with Stifel Nicolaus. Please proceed with your question. Rick Escilson &#8211; Stifel Nicolaus I just had a few questions around client turn and demand, as things move through the...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 06 Aug 2009 08:58:17 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/diamond+management+%2526+technology+consultants+inc..html"><![CDATA[Diamond Management & Technology Consultants Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://resources.bnet.com/topic/diamondcluster+international+inc..html"><![CDATA[DiamondCluster International Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DTPI</category>
		<category domain="tickers">DTPI</category>
	</item>
	<item>
		<title><![CDATA[CVS Caremark Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14058_23-328005.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator Instructions Your first question comes from the line of Eric Bosshard.  Eric Bosshard - Cleveland Research Company Good morning. Can you talk a little bit more about the progress and penetration you were making with maintenance choice and whatever other quantification you can give...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Tue, 04 Aug 2009 09:34:12 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/caremark+inc..html"><![CDATA[Caremark Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://resources.bnet.com/topic/cvs+corp..html"><![CDATA[CVS Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">CVS</category>
		<category domain="tickers">CVS</category>
	</item>
	<item>
		<title><![CDATA[Digital River Inc. Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-326400.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator Instructions Your first question comes from Robert Breza - RBC Capital Markets. Robert Breza - RBC Capital Markets  Tom, a quick question on the guidance. When you talked about the rebound in September in your guidance are you kind of expecting that to happen...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 29 Jul 2009 19:27:19 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/digital+river+inc..html"><![CDATA[Digital River Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/credit+suisse+group+ag.html"><![CDATA[Credit Suisse Group AG]]></category>
		<category domain="http://resources.bnet.com/topic/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+windows+ce.html"><![CDATA[Microsoft Windows CE]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://resources.bnet.com/topic/operating+systems.html"><![CDATA[Operating Systems]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">DRIV</category>
		<category domain="tickers">DRIV</category>
	</item>
	<item>
		<title><![CDATA[CGI Group, Inc. F3Q09 (Qtr End 06/30/09) Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14031_23-326092.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Thank you Mr. Gorber. Operator Instructions. Our first question from Jason Kupferberg from UBS. Please go ahead. Jason Kupferberg - UBS  Couple of questions for you, first I wanted to make sure I understand the dynamics that you guys are seeing in the project based part...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 29 Jul 2009 11:01:33 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
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		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://resources.bnet.com/topic/quarter.html"><![CDATA[Quarter]]></category>
		<category domain="http://resources.bnet.com/topic/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GIB</category>
		<category domain="tickers">GIB</category>
	</item>
	<item>
		<title><![CDATA[Cutting Prices And Keeping Customers]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1172463]]></link>
		<description><![CDATA[It's better to cannibalize your own product with something less expensive than to have a competitor woo customers with lower prices. Maintain market share at a lower price point to keep more of your existing customers. When the economy improves, you have a bigger client base and clients upgrade. If...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 28 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/american+express+co..html"><![CDATA[American Express Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AXP</category>
		<category domain="tickers">AXP</category>
	</item>
	<item>
		<title><![CDATA[bPaidOnTime Exposes Deadbeat Clients Who Don't Pay]]></title>
		<link><![CDATA[http://blogs.bnet.com/businesstips/?p=4381]]></link>
		<description><![CDATA[A friend of mine once said, "Getting a gig is easy. Delivering the project is easy. Getting paid is hard." I can vouch for that; I was once left in a lurch by an unscrupulous client for a staggering $20,000. And in today's uncertain economy, getting paid is getting harder,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 22 Jul 2009 07:00:55 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/payment.html"><![CDATA[Payment]]></category>
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		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/dave+johnson.html"><![CDATA[Dave Johnson]]></category>
	</item>
	<item>
		<title><![CDATA[Resources Connection, Inc. F4Q09 (QTR End 05/31/09)  Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14031_23-321017.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator  Operator Instructions  Your first question comes from Jim Janesky &#8211; Stifel Nicolaus & Company, Inc. Jim Janesky &#8211; Stifel Nicolaus & Company, Inc. A couple of questions, when you look at historic patterns of activity with respect to vacations, so for example between the...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 15 Jul 2009 19:51:20 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/resources+connection+inc..html"><![CDATA[Resources Connection Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RECN</category>
		<category domain="tickers">RECN</category>
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	<item>
		<title><![CDATA[Your Financial Adviser Got a Raise. Did You?]]></title>
		<link><![CDATA[http://moneywatch.bnet.com/retirement-planning/blog/financial-independence/your-financial-adviser-got-a-raise-did-you/281/]]></link>
		<description><![CDATA[Maybe you didn't have a very good 2008. I sure didn't, and neither did a lot of people, including auto workers, journalists, realtors, bankers, manufacturers and importers and exporters.    But financial advisers did just great. In a survey, they reported their income went up to up to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 13 Jul 2009 07:14:45 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/survey.html"><![CDATA[Survey]]></category>
		<category domain="http://resources.bnet.com/topic/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/eric+schurenberg.html"><![CDATA[Eric Schurenberg]]></category>
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	<item>
		<title><![CDATA[Valassis Uses News America's Own Clients Against It in Trial; Feel the Wrath of Sara Lee!]]></title>
		<link><![CDATA[http://industry.bnet.com/advertising/10002579/valassis-uses-news-americas-own-clients-against-in-trial-feel-the-wrath-of-sara-lee/]]></link>
		<description><![CDATA[Account reps for News America Marketing could face some uncomfortable meetings and phone calls with their clients over the next few weeks, because dozens of their clients' names have been dragged into the ongoing Michigan state court trial in which the agency is accused of forcing its customers to take...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 12 Jun 2009 09:56:14 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/client.html"><![CDATA[Client]]></category>
		<category domain="http://resources.bnet.com/topic/sara+lee+corp..html"><![CDATA[Sara Lee Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/jim+edwards.html"><![CDATA[Jim Edwards]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SLE</category>
		<category domain="tickers">SLE</category>
	</item>
	<item>
		<title><![CDATA[Stupid Clients? Don't Fawn -- Manage Them]]></title>
		<link><![CDATA[http://blogs.bnet.com/stanley-bing/?p=354]]></link>
		<description><![CDATA[Last week my fellow columnist here on BNET, Geoffrey James, viciously assaulted my customer-friendly response to an arrogant, insensitive correspondent.    My original query was from a guy who worked in an advertising agency but didn't like catering to stupid clients. He also sort of accused those who...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 21 May 2009 13:08:22 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
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		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/stanley+bing.html"><![CDATA[Stanley Bing]]></category>
	</item>
	<item>
		<title><![CDATA[Why Clients Will Laugh at Agencies Who Demand Prompt Payments]]></title>
		<link><![CDATA[http://industry.bnet.com/advertising/10002187/why-clients-will-laugh-at-agencies-who-demand-prompt-payments/]]></link>
		<description><![CDATA[For decades, agency CEOs have grumbled albeit quietly about clients using them as banks rather than strategic partners. By this, they mean that clients expect agencies to bankroll their marketing and media investments, paying them weeks or months later for the privilege. by Jim Edwards]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 18 May 2009 15:20:20 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/payment.html"><![CDATA[Payment]]></category>
		<category domain="http://resources.bnet.com/topic/agency.html"><![CDATA[Agency]]></category>
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		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/jim+edwards.html"><![CDATA[Jim Edwards]]></category>
	</item>
	<item>
		<title><![CDATA[Publicis' Levy: My Clients Only Want "a Couple of Words on a Search Engine Page"]]></title>
		<link><![CDATA[http://industry.bnet.com/advertising/10001991/publicis-levy-my-clients-only-want-a-couple-of-words-on-a-search-engine-page/]]></link>
		<description><![CDATA[In an address to the FIPP World Magazine Congress in London, Publicis CEO Maurice Levy complained that he is increasingly faced with clients wanting only "a couple of words on a search engine page", rather than an expensive TV and print campaign, The Guardian reports. by Jim Edwards]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 May 2009 07:56:37 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+word.html"><![CDATA[Microsoft Word]]></category>
		<category domain="http://resources.bnet.com/topic/search+engine.html"><![CDATA[Search Engine]]></category>
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		<category domain="http://resources.bnet.com/topic/publicis.html"><![CDATA[Publicis]]></category>
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		<category domain="http://resources.bnet.com/topic/jim+edwards.html"><![CDATA[Jim Edwards]]></category>
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