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Enterprise Risk Management: Illuminate the Unknown
Taking risk is how businesses grow; managing risk is how they sustain that growth - especially under pressure from regulators. Here's how to assemble a risk management architecture that anticipates dangers ahead, translates data into useful decision-support information and ensures compliance. This paper describes how to put together an Enterprise...
Anatomy Of Power
From the executive summary: ‘Effective IT management does not depend on a silver-bullet CIO from the business side of the house or outside the industry, or even on one spouting the latest technology vision. Instead, effective IT management is achieved much like any other executive business function. It hinges on...
Quality vs. Deception in Managing IRDs
When it comes to preparing for the Check Clearing for the 21st Century Act (Check 21), financial institutions are concerned that fraud and quality issues might cancel out the benefits of the faster clearing of checks that accompanies the use of image replacement documents (IRDs) and the exchange of these...
Simple Theories For Complex Logistics
From the executive summary: ‘Supply-chain management has typically been based on the notion that demand is set in stone. However, by applying tools such as pricing, promotions, and lead times, companies can influence demand and better manage their partnerships. The emerging area of intelligent, demand-based supply-chain management explores managing logistics,...
Outsourcing Obstacles
From the executive summary: ‘Because of political pressure and security concerns surrounding offshore outsourcing, U.S. financial institutions have reservations about pursuing the benefits of contracting with an overseas third party, suggest industry observers. However, setting up and maintaining safe offshore outsourcing relationships is possible if realistic goals and strict legal...
The Changing Face Of Global Business
From the executive summary: ‘Going global has never been easy. Companies have always struggled to reach out effectively to different cultures and balance competing national agendas. What is different today is the speed with which events transpire and major forces react to move markets and shift competitive strengths and weaknesses....
As The Economy Turns
In recent years, the business environment has been in a state of flux. The advent of Information Technology (IT) on the business scene has made processes and systems faster and more efficient. The power and value of strategic information has increased many-folds and business boundaries are being blurred. The economy...
The World Is Your Market
From the executive summary: ‘The advent of the Internet and associated technologies has made it easy to do overseas transactions for small companies. However, researches indicate that there is a lot more to global business than putting up a Web site, which is accessible from any country. Many companies believe...
Microsoft Unveils New Copyright Protection Software
This paper gives information about music copyright issues. Microsoft is unveiling copyright protection software to allow rented songs or movies to be used on portable players, cellular phones and other devices. The goal is to make it easier for companies who want customers to rent songs or videos, rather than...
Calling Home Agents
‘Offshoring’, ‘nearshoring’, and ‘onshoring’ call-centers are outdated. Today’s companies are looking at another approach to outsourcing. More call-centers are gradually realizing that the best place to handle customer contacts may be at agents' homes. They are increasingly developing and investing in home working, either with their own employees or by...
Getting Better All The Time
From the executive summary: ‘Business-Performance Management (BPM) is a set of management and analytic processes-supported by technology-that addresses financial and operational activities. Businesses set strategic goals and then measure and manage performance against those goals. Core processes include strategic, financial, and operational planning; consolidation and reporting; modeling and analysis; metrics...
Putting IT Theory Into Practice
The advent of Information Technology (IT) has resulted in the organization of management and optimization of IT resources like networks, PCs, databases, and Unix servers in an organization. However, of late the trend has changed. The Chief Information Officer (CIO) of an organization focuses on strategies that are less technology-driven...
Offshore Outsourcing: Is Your Data Safe?
From the executive summary: ‘When financial services executives and chief information officers sit down to discuss the topic of offshore outsourcing, the emotionally charged debate often centers on sending high-skilled IT jobs to low-wage countries. However, in recent years, the second issue being discussed is data-security risks and privacy concerns,...
How To Offshore Call Center Ops The Right Way
Offshoring magnifies the issues involved with site selection and outsourcing. Assessing locations, property, and vendors is more difficult when they are based in foreign countries that have unique cultures, laws, practices, and languages. If the right steps are followed to offshore work, call-centers can save 20% to 50% on operating...
The Lure Of Offshore
Offshore outsourcing or offshoring is the process in which an organization sub-lets its non-core business activity to an external firm located outside the borders of the host country. In today’s dynamic business era, where the emphasis is on cost-effectiveness and ‘lean’ organizations, offshoring serves as an effective strategy to tap...
Ready For A Change
From the executive summary: ‘Companies are constantly bombarded by change, whether it's in the form of competitive shifts, new customer preferences, layoffs, acquisitions, or regulatory requirements. On the IT side, look no further than the frequency of new software releases and the short life cycles of hardware. The pace of...
The Marketing Manifesto
From the executive summary: ‘The first 100 days of a leadership change or other dramatic shift in a company's market dynamics can be a time of tremendous chaos. At these transitional moments, top executives, whether they are just taking the reins or veterans, must act quickly and decisively. They must...
The Innovation / Productivity Quotient
By now it's commonplace to observe that information technology alone can't generate productivity benefits. Countless research projects have documented that IT investment must be combined with business innovation to yield significant productivity improvement. Instead of asking how IT improves productivity, we should ask how IT can enhance business innovation. That's...
Architecting Alliances
From the executive summary: ‘Managing strategic relationships is not easy, but it can be rewarding if it is done right’. Strategic relationships are an important aspect of businesses. A strategic relationship is the key to substantial value-creation and cost savings. However, managing strategic relationships is not easy. The paper examines...
If You Build It, Will They Come?
From the executive summary: ‘With affluent investors and growing fortunes dangling in front of them, firms need to parlay their wealth-management technologies into a winning lineup. Yet, instead of turning to their tried-and-true technology departments to help them win the game, many firms are hoping that outsourcing and vendor partners...
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CMP Media Company Info
NAICS Code
Other Management Consulting Services: 541618
