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128 Resources for

communication skills

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BNET Business Dictionary

Communication Skills
skills that enable people to communicate effectively with one another. Effective communication involves the choice of the best communications channel for a specific purpose, the technical knowledge to use the...
Communication Skills definition on BNET »

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10 Psych Secrets for Conflict Resolution
Conflicts at the office, whether they're interpersonal or purely business, are an unavoidable fact of work life. But a disagreement doesn't have to end with two peeved people. According to Sinaia Nathanson, Ph.D., a senior lecturer at Tufts University, employing smart psychology can help you handle conflict wisely and...
Tags: Finance, CC Holland, Career, Free Trade, Communication Skills, Ingratiation, Dr., Conflict Resolution
Blog posts 2008-06-30
Top 10 Conflict Resolution and Communication Skills
Conventional wisdom and research says that good communication can improve relationships, increasing intimacy, trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt! This paper provides some examples of negative and even destructive attitudes and communication patterns that can exacerbate conflict in...
Tags: Conflict Resolution, Communication, New York Times Co., Communication Skill, Communication Skills, Leadership, Strategy, Investment, Career, Management, Finance
White papers 2006-09-01
Improvement On The Acceptance Of A Conflict Resolution System By Air Traffic Controllers
New air traffic management concepts for increasing the capacity of the air space use a longer term planning than with today's systems realized. The temporally and spatially expanded air space exceeds the cognitive capabilities of humans. Therefore air traffic controllers must be supported technically in terms of conflict detection and...
Tags: Conflict Resolution, Berlin, Communication Skills, Career
White papers 2005-05-13
Two-Class Voting: A Mechanism For Conflict Resolution
We discuss two-class voting procedures where voters are divided into classes and a separate majority is required in each class. We investigate how voting mechanisms aggregate information dispersed among voters when voters have conflicts of interests as well as different information regarding a proposal. We find that two-class voting provides...
Tags: University Of Pennsylvania, Conflict Resolution, Conflict, Communication Skills, Career
White papers 2003-10-23
Qualitative Voting In Conflict Resolution Situations
Qualitative Voting is an alternative to the Majority Rule that endows agents with a certain number of votes that can be freely distributed between a set of issues that have to be approved or dismissed. In Conflict Resolution situations where two parties with opposed preferences need to decide over their...
Tags: Conflict Resolution, Agent, Universitat Pompeu Fabra, Communication Skills, Real Estate, Career, Business Operations
White papers 2006-09-01
Conflict Resolution In Paper And Digital Worlds
We discuss the findings of two surveys, which presented respondents with a hypothetical situation regarding a conflict over either a paper or a digital document and solicited their free-form responses regarding possible outcomes of the situation. The results suggest conditions under which mechanisms to coordinate the outcome of such conflicts...
Tags: Mitsubishi Corp., Conflict Resolution, Communication Skills, Groupware, Enterprise Software, Career, Software
White papers 2004-11-01
Creating Successful Teams With Emotional Intelligence
The bottom-line impact of team skills such as communication, conflict resolution, and sharing are only now getting acknowledged in professional organizations. Yet the idea that athletes require superior teamwork has long been recognized as critical to a sports team's success. Emotional intelligence is the ability to recognize and manage one's...
Tags: Team, Collaborative Growth, Emotional Intelligence, Team Management, Communication Skills, Leadership, Tools & Techniques, Management, Career
White papers 2007-01-01
How To Provide Employee Diversity Training
Employee diversity training is becoming a common event in businesses across the nation. The basic idea of such workshops is to teach employees communication and conflict resolution techniques to be used in the framework of working with culturally diverse teams whose members may solve problems in very different ways. Whether...
Tags: Training, eHow, Employee Diversity Training, Communication Skills, Workforce Management, Training And Certification, Productivity, Career, Human Resources
White papers 2007-01-01
Time Management Skills, Communication Skills And Conflict Resolution - Which Approach Saves You Time
Finding time is a challenge even in the best situations. What happens when your coworkers approach time completely differently than you do? Punctuality, planning and procrastination conflicts can undermine projects if they are not addressed. However, you can learn how to utilize this to everyone's mutual benefit. Approaching conflicting outlooks...
Tags: Conflict Resolution, Communication Skill, IKnowNow, Communication Skills, Time Management, Leadership, Strategy, Career, Productivity, Management
White papers 2008-03-26
Conflict Resolution & the Project Manager
Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your project, don't be overly concerned - you will soon enough. At some point in your career, you will be called upon to resolve some type of conflict. At times this...
Tags: Career, Communication Skills, Conflict Resolution, Global Knowledge, Productivity, Professional Development, Project Manager
White papers 2008-04-25
Stress Interview
Stress is a part of some jobs. Public contact, complaints handling, mediation, conflict resolution, there are some jobs which can be said to require people who are specialists in stressful situations. To employers, it's critically important that staff can deal with the sometimes huge pressures of their work. The stress...
Tags: Job, Stress Interview, Communication Skills, Recruitment & Selection, Career, Human Resources, Workforce Management
White papers 2008-01-01
Conflict Resolution In The Workplace And Management Tips
There are various laws and policies with which a manager should understand. As a manager, you should be prepared to handle conflicts and violence in the workplace. In addition you should also be familiar on how to deal with employee morale and motivation, absenteeism, low performance quality, and conflict between...
Tags: Workplace, Conflict Resolution, Recruitment & Selection, Communication Skills, Human Resources, Workforce Management, Career
White papers 2009-01-01
Tips For Successful Performance Reviews
Most managers will tell you that they don't look forward to the annual performance review season. Reviews are time consuming, they can often take hours to prepare for and many of us have had little or no formal training in facilitating a performance management process, let alone delivering sensitive feedback...
Tags: Performance, Performance Review, CEO, Reviews, Performance Management, Communication Skills, Human Resources, Workforce Management, Career
White papers 2007-06-28
Employee Motivation - Rip Off The BandAids
Regarding workplace negativity, a "No sense, no science" approach is often used. It's similar to a captain swerving a massive ship just a wee bit after he sights the tip of a giant iceberg straight ahead. A humorous speaker is hired to "Lighten up" or motivate jaded and anxious employees....
Tags: Workplace, Employee Motivation, Conflict Resolution, Doris Helge, Communication Skills, Recruitment & Selection, Career, Human Resources, Workforce Management
White papers 2009-01-01
Conflict Is Cool
This paper is a step-by-step guide to turning destructive conflict into productive conflict and success. The paper covers nullifying emotions, respect, commitment, listening, and other important parts of the conflict resolution process. If any two people thought and behaved in exactly the same way as explained in this paper, then...
Tags: Conflict, Robert Bacal, Communication Skills, Career
White papers 2009-01-01
Conflict Resolution And A Framework For Collaborative Interactive Evolution
Interactive Evolutionary Computation IEC has proven useful in a variety of applications by combining the subjective evaluation of a user with the massive parallel search power of the Genetic Algorithm GA. Here, we articulate a framework for an extension of IEC into collaborative interactive evolution, in which multiple users guide...
Tags: Conflict Resolution, University Of Central Florida, Interactive Evolutionary Computation, Communication Skills, Career
White papers 2006-04-30
Adaptive Management Planning Projects As Conflict Resolution Processes
Adaptive management planning projects use multiparty, multidisciplinary workshops and simulation modeling to facilitate dialogue, negotiation, and planning. However, they have been criticized as a poor medium for conflict resolution. Alternative processes from the conflict resolution tradition, e.g., principled negotiation and sequenced negotiation, address uncertainty and biophysical constraints much less skillfully...
Tags: Conflict Resolution, Negotiation, Communication Skills, Free Trade, Career, Finance
White papers 2006-06-27
Case Studies On Rido: Conflict Resolution Among Meranao In Baloi
In an effort to create a clearer understanding of the conflict in Mindanao, The Asia Foundation and the United States Agency for International Development supported Mindanao-based research institutions and non-government organizations in investigating the dynamics of clan violence, otherwise known as rido. This study, along with others, provides a comprehensive...
Tags: Conflict Resolution, Communication Skills, Career
Case studies 2005-06-01
Effective Conflict Resolution
Conflicts can decrease productivity and cause unwarranted utilization of time and energy. Organizations must have effective methods for resolving conflicts that may arise either on a horizontal axis, that is, between individual managers or between workers or on a vertical axis, between workers and managers. Conflicts can exist between people...
Tags: Consultant, Conflict Resolution, Worker, Organization, Communication Skills, Career
White papers
Approaches to Conflict Resolution
The potential for conflict is almost limitless, and it is impossible to prepare a recipe for resolution that will fit every occasion. Conflict may be on any scale from an individual to entire states; and no one can be an expert on all forms of conflict resolution. The most that...
Tags: Conflict Resolution, Communication Skills, Career
White papers 2005-08-06
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