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BNET Business Dictionary
- Complaint
- an expression of dissatisfaction with a product or service, either orally or in writing, from an internal or external customer. A customer may have a genuine cause for complaint, although...
- Complaint definition on BNET »
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- Which Airline is Rated "Worst"?
- Chances are, if you're a frequent business travel, you're also a frequently annoyed at mismanaged baggage, cancelled flights, and delays. To see which airline takes the trophy for the most complaints, I've culled the U.S. Department of Transportation's Air Travel Consumer Report. The worst performing airline, based on number of...
- Blog posts 2007-10-02
- Complaint Billing Problem
- Use this letter to make a complaint to an online service that they have billed you incorrectly.
- Tools & templates 2008-01-01
- Complaint Bad Advice On Pricing Your Property
- Use this template to make a complaint to the real estate agent about his or her suggestions for pricing a home, suggestions that ended up with the home priced too high or too low for the market.
- Tools & templates 2008-01-01
- Complementing Response To Complaint
- Do you want to appreciate company's effort for giving proper response to your complaint? Then use this template to praises a company for its response to a previous complaint.
- Tools & templates 2008-01-01
- Inconvenient Hours Complaint
- Use this template to make a complaint that a company's hours are inconvenient for you.
- Tools & templates 2008-01-01
- Undertrained Staff Complaint
- Use this template as a letter for complaint to a company about its staff being unable to answer your questions.
- Tools & templates 2008-01-01
- Poor Service Complaint
- Not satisfied with the company's service? Then use this template to complaint to a company about poor service.
- Tools & templates 2008-01-01
- Product Does Not Work Complaint
- Use this template to make a complaint to a company that a purchased product does not perform as advertised.
- Tools & templates 2008-01-01
- False Advertising Complaint
- Use this template as a letter to make a complaint that a company is running misleading advertisements.
- Tools & templates 2008-01-01
- Can I Break My Lease If People Bark about My Dog?
- Dear Ali; I have a companion dog that we kept out on our apartment's patio until we got complaints saying he barks too much when people walk by. Since then, we have kept him in a kennel in our home when we leave, but now we have more...
- Blog posts 2009-09-04
- WellCare's Alleged Medicaid Fraud: The Plaintiffs' Theory
- Federal and state agents raided the headquarters of WellCare Health Plans over a year ago, but the company has never specifically explained why, even though it's since sacked its previous management and announced it will restate several years of earnings. The complaint in a class-action lawsuit against the company, however,...
- Blog posts 2008-12-31
- BHP's Bid for Rio Tinto Meets with European Commission Complaint
- Money Morning submits: By Jason Simpkins BHP Billiton Ltd. BHP Tuesday received a formal complaint from the European Commission that detailed antitrust concerns about the mining giant’s proposed buyout of Rio Tinto PLC RTP. Despite a sharp decline in commodities prices, BHP will likely make every effort...
- External links 2008-11-04
- Complaints Go Down as On Time Percentage Rises
- The August Air Travel Consumer Report is out, and a better on-time performance meant complaints went down. While the comparison isn't perfect, as you can see, when on time performance improves, complaints usually fall. by Brett Snyder
- Blog posts 2009-10-21
- AMV BBDO Global Warming Ad Draws Hundreds of Complaints: Too Scary for Kids?
- Hundreds of viewers in the U.K. have complained about an AMV BBDO TV spot that asks viewers to "act on CO2" to prevent global warming video below. Some of the complaints are from climate change deniers. Others believe the ad unnecessarily scares children. by Jim Edwards
- Blog posts 2009-10-16
- United Feels the Pain When Complaints Go Viral
- If United ever needed a reason to take every customer complaint seriously, Dave Carroll and his guitar have provided one. This should actually be a good lesson for those airlines that still think social media isn't important. by Brett Snyder
- Blog posts 2009-07-08
- The New Delta Sees More Complaints in March
- DOT numbers are out, and when it comes to complaints, Delta and its new partner Northwest found themselves losing ground. I suppose that's fairly common in the early stages of a merger, but it's still not good news. by Brett Snyder
- Blog posts 2009-05-18
- Suit vs. Forest Labs Names Execs Linked to Alleged Lies About Lexapro, Celexa
- Employees of Forest Labs and that company's rivals should read the U.S. government's complaint against the company, which alleges off-label promotion of Lexapro and Celexa for use in children. The complaint names executives, indicates who knew what and when, and goes into the details of many individual sales reps' actions....
- Blog posts 2009-02-26
- November Complaints Show Specific Airline Weaknesses
- It's very interesting to dig in to the DOT's monthly Air Travel Consumer Report because you can really find some interesting nuggets of information. For example, January's report for November travel shows some trends on customer complaints. You can clearly see who is doing what wrong. by Brett...
- Blog posts 2009-01-28
- Leo Burnett Pays $15.5 Million to Settle Allegations It Defrauded the U.S. Army
- Leo Burnett has agreed to settle a whistleblower lawsuit alleging that it overbilled the U.S. Army by $20 million on its advertising account. The suit alleges that Burnett systematically overbilled the government by pretending that agencies it owned were independent subcontractors. It funnelled the excess billings into a secret account,...
- Blog posts 2009-01-07
- Demand Of Refund Complaint
- You are not satisfied with purchased product as it didn't live up to expectations? Then you should complaint about it to the company and ask for the refund. Here is a template that will help you out in it.
- Tools & templates 2008-01-01
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