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'Off the record' complaints can be managing land mines, so step carefully
When a staff member approaches you with a specific complaint about a peer and asks that you keep the comments secret, beware the situation that could develop.
Tags: feedback, complaints, human resources, management, leadership
Articles 2007-02-01

Additional Resources

BIOLASE Comments on News Release Regarding Lawsuit Filed by National Laser Technology
BIOLASE Technology, Inc. (NASDAQ: BLTI) todayannounced that it has recently learned of a lawsuit filed against it byIndianapolis, IN-based National Laser Technology NLT. Among otherthings, NLT sells used BIOLASE lasers, but is not an authorized BIOLASEdealer. "While NLT has yet to provide us with a copy of the complaint...
Articles 2008-08-21
Canadian International Trade Tribunal Finds Injury: Carbon Steel Welded Pipe From China
The Canadian International Trade Tribunal today found that the dumping and subsidizing of carbon steel welded pipe originating in or exported from the People's Republic of China had caused injury to the domestic industry. Anti-dumping and countervailing duties will therefore be collected by the Canada Border Services Agency. The complainant...
Articles 2008-08-21
Court rules in favor of Confederate flag ban
NASHVILLE, Tenn. AP -- A federal appeals court panel ruled Wednesday in favor of a Tennessee school system that banned the Confederate battle flag because of concerns the symbol could inflame racial tensions at a high school. Students Derek Barr, Chris White, Roger Craig White and their...
Articles 2008-08-21
US firm files patent claim against Nintendo Wii
WASHINGTON AFP — A US firm said Wednesday it had filed legal actions against Japanese-based Nintendo claiming patent infringement by the wildly popular Wii game console. Hillcrest Labs, based in Rockville, Maryland, said it filed a complaint for patent infringement with the US International Trade Commission and a...
Articles 2008-08-20
Federal judge in St. Louis: Metro not subject to its host states'
A federal judge in St. Louis threw out a local television station's lawsuit against Metro, the area's bi-state public transportation agency. KMOV TV, Channel 4 on the dial, sued Metro after the agency refused to provide investigative reporter Steve Chamraz with free, unredacted records of complaints against...
Articles 2008-08-20
U.S. District Court rules Metro not subject to open records laws
A federal judge in St. Louis threw out a local television station's lawsuit against Metro, the area's public transportation agency. KMOV-TV, Channel 4 on the dial, sued Metro after the agency refused to provide investigative reporter Steve Chamraz with free, unredacted records of complaints against Metro employees....
Articles 2008-08-20
A dorm match made in heaven-knows-where
I don't think I knew who my freshman roommate was until I walked into the dorm and met him face to face. Syracuse might have sent me his name and hometown, but I don't think so. Life was more spontaneous back then. Full of surprises. You rolled with...
Articles 2008-08-20
US District Court hands down decision in patent infringement case between Star Navigation Systems and AMA
AIRLINE INDUSTRY INFORMATION-C1997-2008 M2 COMMUNICATIONS LTD The US District Court for the Northern District of California has handed down a decision in the ongoing patent infringement case between Star Navigation Systems Group Ltd Star (TSX-V: SNA) as complainant and Aeromechanical Services Ltd AMA. The court has...
Articles 2008-08-20
Feeding of bear forces it to be killed
VERNAL -- State wildlife officers say they had to destroy a black bear in Whiterocks Canyon earlier this month because a property owner there had repeatedly fed the animal, making it a potential threat to humans. Utah Division of Wildlife Resources Lt. Torrey Christophersen said his office...
Articles 2008-08-19
Warning issued on iPod firm
Eighty-five customers from 32 states and Puerto Rico have filed complaints with the Better Business Bureau about Utah-based iKaput.com, claiming that the iPods customers sent to the Pleasant Grove company for repair were not fixed. In the past nine months, complaints have poured into the BBB's Utah...
Articles 2008-08-19
NuVasive Announces Patent Infringement Complaint Brought by Medtronic Sofamor Danek
SAN DIEGO, Aug. 19 /PRNewswire-FirstCall/ -- NuVasive, Inc. , a medical device company focused on developing products for minimally disruptive surgical treatments for the spine, announced today that it has obtained a complaint brought by Medtronic Sofamor Danek alleging patent infringement involving certain NuVasive products. Alex Lukianov,...
Articles 2008-08-19
CREW Files FEC Complaint Against Rep. Vern Buchanan
Allegations Supported by Affidavits from Buchanan Employees Forced to Make Illegal Contributions WASHINGTON -- Today, Citizens for Responsibility and Ethics in Washington, and Florida citizens Carlo Bell and D.J. Padilla filed a complaint with the Federal Election Commission FEC against Rep. Vern Buchanan (R-FL) alleging serious violations of...
Articles 2008-08-19
IOC announces back to the future dope-testing regime
On the Beijing Beat Doping samples from these Games will be kept for eight years instead of the current six months so they can be retested as technology develops to catch cheats retrospectively. According to Chen Zhiyu, the head of the Beijing anti-doping division, some 4,500...
Articles 2008-08-19
And now for Staind's next album trick...
Staind, The Illusion of Progress ** 1/2 HANDY SELF-REVIEWING ALBUM TITLE Still loitering at Kurt Cobain's funeral, Staind has yet to budge from the minor-key, major-pain formula that it has glumly but fiercely embraced for more than a decade. On the band's aptly titled sixth studio...
Articles 2008-08-19
IOC announces back to the future dope-testing regime
On the Beijing Beat Doping samples from these Games will be kept for eight years instead of the current six months so they can be retested as technology develops to catch cheats retrospectively. According to Chen Zhiyu, the head of the Beijing anti-doping division, some 4,500...
Articles 2008-08-19
Australia's Hewitt out of US tennis Open
SYDNEY AFP — Australia's Lleyton Hewitt said Wednesday he had withdrawn from this month's US Open after having surgery for a nagging hip injury. The 2001 US Open winner, who last week lost to world number one Rafael Nadal in their second-round match at the Beijing Olympics, has...
Articles 2008-08-19
Nepal court in landmark 'goddess' rights ruling
KATHMANDU AFP — A Nepali tradition of locking a young virgin girl in a palace and worshipping her as a "living goddess" has been dealt a blow with the country's Supreme Court ruling she has the right to go to school. The court said there was no justification...
Articles 2008-08-19
Minnesota Judge Sustains Coalition for a Democratic Workplace Television Ads
WASHINGTON, Aug. 19 /PRNewswire/ -- In a decisive blow to the Minnesota Democrat Farm Labor DFL Party's attempts to curtail free speech, on Monday a Minnesota judge dismissed the DFL Party's complaint against the Coalition for a Democratic Workplace CDW. CDW's television ad said Al Franken supports a federal...
Articles 2008-08-19
Canadian International Trade Tribunal Initiates Inquiry: Aluminum Extrusions From China
On August 19, 2008, the Canadian International Trade Tribunal initiated a preliminary injury inquiry into a complaint by Almag Aluminum Inc. of Brampton, Ontario, Apel Extrusions Limited of Calgary, Alberta, Can Art Aluminum Extrusion Inc. of Brampton, Ontario, Metra Aluminum Inc. of Laval, Quebec, Signature Aluminum Canada Inc. (formerly Bon...
Articles 2008-08-19
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