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11 Resources for

computer telephony integration and telephony

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BNET Business Dictionary

Computer Telephony Integration
the combining of computer and telephone technology to allow a computer to dial telephone numbers, route calls, and send and receive messages. One product of computer telephony integration is the...
Computer Telephony Integration definition on BNET »

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Distributing CTI across the enterprise. (computer-telephony integration)(includes related article on Enterprise Computer Telephony Forum Standards and extracts from an article on Netscape Open Network Environment)
A NationsBank demo shows how CTI can move out of its niche role and into the mainstream of your IT structure. The time has come for an enterprise architecture for computer-telephony integration CTI. We do not need to relive the organizational c ...
Tags: call-center, computer, computer telephony, computer telephony integration, Netscape Communications Corp., network, server, telephony
Research articles 1997-03-01
CTI EXPO Fall to Feature Pavilions Hosted by Microsoft, Novell, Dialogic, Brooktrout, Natural Microsystems Clark DesSoye, Technology Offers Insight, Hands-on Knowledge of Internet Telephony, CTI and Call Center Solutions
NORWALK, Conn.--BUSINESS WIRE--Nov. 23, 1998--For editors, business managers and technology professionals interested in the hottest market segments, CTI EXPO Fall 98 will offer a comprehensive mix of industry insight and hands-on evaluation of the latest breakthroughs, highlighted by Partner Pavilions hosted by Microsoft, Novell, Dialogic, Natural Microsystems and Brooktrout.
Tags: Brooktrout Technology, computer telephony integration, IP telephony, Microsoft Corp., Novell Inc., telephony
Research articles 1998-11-23
Dialogic Connects Internet Telephony and CTI
LAS VEGAS--BUSINESS WIRE--April 14, 1999--
Tags: computer telephony integration, IP telephony, telephony
Research articles 1999-04-14
Hypercom's Turnkey IP Telephony Solution Captures Best of Show At CTI Expo
PHOENIX--BUSINESS WIRE--July 7, 1999--
Tags: computer telephony integration, Hypercom Corp., IP, IP telephony, telephony
Research articles 1999-07-07
Why Your Next Phone System Should Be Free.(Industry Trend or Event)
...and why you shouldn't pay high-end prices for name-brand products that don't work. Ten years ago, the computer telephony "revolution" declared itself, promising that the last legacy PBX would be retired by the year 2000. While mu ...and...
Tags: telephony, computer telephony integration, OEM, software, computer, computer telephony, Microsoft Corp., integration, Be Free, phone
Research articles 2001-02-01
Net2Phone Wins 1998 Products of the Year Awards from Internet Telephony and CTI Magazines
HACKENSACK, N.J.--BUSINESS WIRE--Jan. 21, 1999--IDT's (NASDAQ: IDTC) Net2Phone today announced that its suite of Internet telephony services were named 1998 Products of the Year by Internet Telephony and Computer Telephony Integration CTI Magazines.
Tags: computer telephony integration, IP telephony, telephony
Research articles 1999-01-21
Argentina: End of Telefonica and Telecom monopoly.
After November 8th, the monopoly of Telefonica and Telecom will end. Most ofthe new telephony companies like Comsat, Impsat, Metrored, AT&T, IPlan,Techtel, CTI and Movicom are ready to start operations. At the beginning,the companies will strugg After November 8th, the monopoly of Telefonica and Telecom...
Tags: AT&T Corp., computer telephony integration, telecommunications, Telefonica, telephony
Research articles 2000-10-09
Argentina: End of Telefonica and Telecom monopoly.
After November 8th, the monopoly of Telefonica and Telecom will end. Most of the new telephony companies like Comsat, Impsat, Metrored, AT&T, IPlan, Techtel, CTI and Movicom are ready to start operations. At the beginning, the companies will str After November 8th, the monopoly of...
Tags: AT&T Corp., computer telephony integration, telecommunications, Telefonica, telephony
Research articles 2000-10-20
Beyond the wired desktop telephone; the phone isn't going away, but some users on converged networks will migrate to next-gen devices.(Voice-Data Convergence)
The proliferation of nontraditional end-user voice devices is threatening the 125-year reign of the wired telephone. Today's station users are increasingly mobile in and out of their principal work environment, and are demanding untethered communic The proliferation of nontraditional end-user voice devices is ...
Tags: Avaya Inc., Cisco Systems Inc., computer telephony integration, converged network, desktop, handset, IEEE 802.11, IP, mobile, network, PBX, phone, Symbol Technologies Inc., telephony, wireless
Research articles 2004-02-01
Mitel and Digital join forces to integrate telephony and computers - joint development of CTI products to offer one stop shopping solution
KANATA, ONTARIO--BUSINESS WIRE--March 7, 1995-- Mitel Corporation and Digital Equipment Corporation today signed a joint development agreement which is expected to establish the two companies as a key force in the burgeoning computer telephone integration CTI marketplace. This rapidly expanding market is expected to grow from less than $2...
Tags: computer, computer telephony integration, Mitel Networks, telephony
Research articles 1995-03-07
Genius Investor Dumps BlueFire Ethanol Fuels
Yesterday morning's Clean Technology Insight contains a tidbit on BlueFire Ethanol Fuels, a publicly-traded ethanol startup. Quercus Trust, one of its investors, is dumping shares in the company at a loss, according to CTI. Ethanol companies have been hit hard by the recession, but BlueFire is step...
Tags: Computer Telephony Integration, Investor, Financial Accounting, Telephony, Finance, Networking, Chris Morrison
Blog posts 2009-01-06

Additional Resources

Time Warner's computer system gives CSRs flexibility. (Time Warner New York City Cable Group; Computer Telephony Integration System; customer service representatives)
Time Warner Cable of New York City has installed a Computer Telephony Integration system that enables customer service representatives in Queens and Manhattan to access consumer records from the database in Denver during telephone transactions almost Time Warner Cable of New York City has installed a...
Tags: billing, computer, computer telephony, computer telephony integration, CSR, Rockwell, Time Warner Cable Inc., Time Warner Inc.
Research articles 1994-07-18
Vertical Demonstrates Telephony Integration with TeleVantage Product at LegalTech Conference; Showcases Computer Telephony and Voice IT Solutions for Legal Market
CAMBRIDGE, Mass. -- Vertical Communications (ASFT.OB), a leading provider of next-generation, IP-based phone systems and applications that help businesses better serve their customers, announced that it will be exhibiting at LegalTech Westcoast 2005 taking place in Los Angeles this week. Vertical will demonstrate Computer Telephony Integration CTI with industry-standard software...
Tags: computer, computer telephony, telephony
Research articles 2005-06-22
CTI tallies honors from Open University - computer-telephony integration - Product Information
The Open University is "a university without walls." Except for its administrative office, it has no campus, classrooms, library, laboratory or gymnasium. It does, however, have the latest computer-telephony integration CTI technology to help it run a more efficient operation and provide students with high-quality service and support.During a successful...
Tags: agent, integration, Open University
Research articles 1996-06-01
Siemens Rolm to showcase computer telephony applications and new CTI developer program at industry show; Computer Telephony Expo to feature leading edge CTI products and new CTI development program by leader in voice, data and multimedia communications
SANTA CLARA, Calif.--BUSINESS WIRE--March 3, 1995--Siemens Rolm will be prominently featured at the upcoming Computer Telephone Integration CTI Expo to be held March 7th through 9th at the Dallas Convention Center in Dallas, Texas.
Tags: computer telephony integration, computer, computer telephony, Siemens AG, leader, multimedia
Research articles 1995-03-03
DIALOGIC RELEASES CT-CONNECT SOFTWARE TO CHANNELS; Computer-Telephony Integration Software Accelerates Time-to-Market for OEMs, VARs and Systems Integrators
WOBURN, Mass.--BUSINESS WIRE--Aug. 7, 1995--Dialogic Corporation (NASDAQ:DLGC), and their Computer-Telephone Division, announced today the general availability of CT-Connecttm, an open standards-based call control server. CT-Connect is software that supports a wide range of major telecommunications switches and local area networks, in order to easily enable end-user computer-telephone integration CTI...
Research articles 1995-08-07
Periphonics and Ameritech Form Strategic Alliance; Ameritech Will Market and Resell Periphonics Interactive Voice Response Systems
BOHEMIA, N.Y.--BUSINESS WIRE--Dec. 22, 1998--Periphonics Corporation (Nasdaq:PERI), a leading worldwide provider of products and services for call processing solutions used in Computer Telephony Integration and Telecom Enhanced Network Services, has formed a strategic alliance with Ameritech (NYSE: AIT), a provider of full-range communications services including comprehensive call center solutions. Ameritech...
Tags: Ameritech, strategic alliance
Research articles 1998-12-22
Periphonics Receives $1.2 Million Order From a Major North American Brokerage and Banking Firm; Systems Will Increase Capacity for Large Vocabulary Recognition -LVR- Applications
BOHEMIA, N.Y.--BUSINESS WIRE--June 23, 1999-- Periphonics Corporation (NASDAQ: PERI), a leading worldwide provider of products and services for call processing solutions used in Computer Telephony Integration and Telecom Enhanced Network Services, today announced that it has received an order for approximately $1.2 million for its VPS/is Platform systems from...
Tags: banking, Business Wire, Company, FINANCE, NETWORKING, revenue, Telephony
Research articles 1999-06-23
Active Voice introduces new personal telephony software: PhoneMax
LOS ANGELES--BUSINESS WIRE--March 12, 1996--Active Voice Corp. (Nasdaq: ACVC), a world leader in PC-based voice processing systems and computer-telephone integration, introduced a new TAPI Telephony Application Program Interface and TSAPI-based Telephony Services Application Program Interface personal telephony software package called PhoneMaxTM at Computer Telephony Expo this week in booth No....
Tags: software, telephony
Research articles 1996-03-12
AnswerSoft provides industry's first OS/2 client application for Novell's Telephony Services; AT&T and Novell join AnswerSoft in expanding computer telephony market
PLANO, Texas--BUSINESS WIRE--Nov. 2, 1994--AnswerSoft Inc., a leading developer of software for the computer telephony integration CTI market, Wednesday announced the industry's first OS/2 client application for NetWare Telephony Services.
Tags: computer telephony, Novell Inc., computer, telephony, AT&T Corp.
Research articles 1994-11-02
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