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consumer advocate

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Why advocacy matters to online retailers: Customer focus can mean greater loyalty and financial returns are in store
Consumer advocates are potent allies to becoming a successful online retailer. By turning more of your consumers into advocates, your business can achieve a better bottom-line, while satisfying customers with a more pleasurable online shopping experience. A recent IBM Institute for Business Value study of nearly 2,500 U.S. online shoppers...
Tags: Financial, Online Retail Company, Retail Company, Consumer Advocate, Retail, E-business/E-Commerce, Financial Accounting, Internet, Finance
White papers 2008-12-17

Additional Resources

Pa. House passes consumer advocate bill.
Pa. House Passes Consumer Advocate Bill HARRISBURG, Pa.--Legislation to establish a consumer advocate for insurance in Pennsylvania has been passed by a vote of 195 to 6 in the House of Representatives and sent to the Senate. The action was takenPa....
Tags: insurance, U.S. Senate
Research articles 1989-06-19
Consumer advocate blasts NAIC reform efforts.
DALLAS-Employers of all sizes should be concerned about ``the many consumer defects'' contained in a National Assn. of Insurance Commissioners' proposal to reinvent insurance regulation, a leading consumer advocate says. ``The NAIC plan will gut m DALLAS-Employers of all sizes should be concerned...
Tags: Consumers Union, insurance
Research articles 2000-09-25
Nevada Consumer Advocate Supports Issue Favoring Nonprofit Electric Utility.
By John G. Edwards, Las Vegas Review-Journal Knight Ridder/Tribune Business News Oct. 19--Consumer Advocate Tim Hay on Friday threw his support officially behind the ballot referendum that favors a not-for-profit electric utility. "The advisory question does not advocate `public power,'...
Tags: Las Vegas Review-Journal, Nevada Power Co.
Research articles 2002-10-19
Consumer Advocate Criticizes Bell Atlantic's Planned Pennsylvania Rate Hike.(Originated from The Philadelphia Inquirer)
PHILADELPHIA--Feb. 7--Bell Atlantic Corp.'s proposal to raise basic home and business telephone rates in Pennsylvania came under fire Tuesday from the state's consumer advocate, who urged regulators to deny the request. PHILADELPHIA--Feb. 7--Bell Atlantic Corp.'s proposal to raise basic home and business telephone rates in...
Research articles 1996-02-07
Bell Atlantic Letter Confuses Pennsylvania Customers, Consumer Advocate Says.(Knight Ridder/Tribune Business News)
May 4--State Consumer Advocate Irwin Popowsky says he has some concerns about the wording in a letter Bell Atlantic Corp. is sending to its Pennsylvania customers who have switched their regional toll service from Bell to one of its competitors. May 4--State Consumer Advocate...
Research articles 2000-05-10
Consumer Advocate Gives Scrooge Award to MCI; Presents to MCI ChiefOutside New Jersey Home; Will Publish Home Phone, Address on Web
PRINCETON, N.J., Dec. 24 /U.S. Newswire/ -- Lawyer and consumer advocate Carl Mayer, on behalf of thousands of aggrieved MCI customers, traveled to the Princeton, N.J., home of MCI Chairman Nicholas DeBelleville Katzenbach to present America's First AnnuaPRINCETON, N.J., Dec. 24 /U.S. Newswire/ -- Lawyer and consumer advocate Carl Mayer,...
Tags: MCI Inc., phone, Web
Research articles 2005-12-24
Nader opposes retransmission consent. (consumer advocate Ralph Nader)
Nader Opposes Retransmission Consent WASHINGTON - Saying that consumers might end up with higher cable bills, consumer advocate Ralph Nader opposed the retransmission-consent provisions contained in S 12, a major cable re-regulation package pen Nader Opposes Retransmission Consent ...
Tags: cable, FCC
Research articles 1991-10-07
Consumer advocate Ralph Nader last week urged PBS and Children's Television Workshop not to participate in a New York conference on marketing to children.(Brief Article)
Consumer advocate Ralph Nader last week urged PBS and Children's Television Workshop not to participate in a New York conference on marketing to children. "It would be a betrayal of your audience of thousands of vulnerable and unsuspecting chi Consumer advocate Ralph Nader last...
Tags: marketing, PBS, TV
Research articles 2000-02-21
Public Relations Firm Retained by Schering-Plough Spars with Consumer Advocate.(Knight Ridder/Tribune Business News)
Oct. 27--A public relations firm retained by Schering-Plough Corp. is threatening to sue a consumer advocate who openly criticized its role in running a nonprofit group, formed to raise awareness of an illness treated by one of the company's best-sel Oct. 27--A public relations firm retained...
Tags: public relations, Schering-Plough Corp.
Research articles 2000-10-27
Citizen Nader: a consumer advocate runs against the 'big money interests.' (Ralph Nader)(Conversations)(Interview)
Consumer advocate Ralph Nader believes that the polluter lobby is extremely powerful because of its money and ability to persuade. His campaign for the presidency is aimed at ending the political influence of these interests. In 1992, when he ran an independent candidacy for the presidency, consumer advocate Ralph...
Tags: FINANCE, financing, Investment, Manufacturing, Republican, U.S. Congress
Research articles 1996-09-01
New Hampshire consumer advocate joins fight against electricity rate hike.
By Karen Spiller, The Telegraph, Nashua, N.H. Knight Ridder/Tribune Business News Nov. 10--CONCORD, N.H. -- State Consumer Advocate Anne Ross doesn't want New Hampshire residents to pay $15 to $20 a month more in their electric bills. Ross, of...
Tags: Benefits, E-mail, Fax, Federal Energy Regulatory Commission, FINANCE, Quality
Research articles 2004-11-10
Nevada Court Rules against Consumer Advocate over Telecommunications Practices.
Las Vegas Review-Journal Knight Ridder/Tribune Business News Feb. 26--CARSON CITY, Nev. -- A panel of the Supreme Court ruled Wednesday that a lower court properly denied an effort by the state consumer advocate to stop a telecommunications company from engaging in allegedly...
Tags: Las Vegas Review-Journal, U.S. Supreme Court
Research articles 2004-02-26
Nevada Consumer Advocate Office Drops Subsidy Claim against Utility.
By John G. Edwards, Las Vegas Review-Journal Knight Ridder/Tribune Business News Mar. 23--The consumer advocate's office Monday withdrew its allegation that Nevada Power Co. may have violated the Federal Power Act by subsidizing unregulated operations of its holding company, Sierra Pacific...
Tags: Las Vegas Review-Journal, Nevada Power Co.
Research articles 2004-03-23
State's Consumer Advocate Accuses Nevada Power Co. of Deception.
By John G. Edwards, Las Vegas Review-Journal Knight Ridder/Tribune Business News Jan. 13--State consumer advocate Tim Hay set the stage for a debate at today's consumer comment sessions with his claim that Nevada Power Co. mailed a "blatantly misleading notice" on the...
Tags: Las Vegas Review-Journal, Nevada Power Co.
Research articles 2004-01-13
Consumer Advocate Says Role Will Give Nevada 'Better Voice' on Energy Issues.
By John G. Edwards, Las Vegas Review-Journal Knight Ridder/Tribune Business News Nov. 19--State consumer advocate Tim Hay on Monday was elected president of the National Association of State Utility Consumer Advocates by a unanimous vote at the annual meeting in Atlanta. ...
Tags: Government, president, Regulations, U.S. Congress
Research articles 2003-11-19
Speculators push up gas prices, consumer advocate tells Senate
WASHINGTON -- Gasoline should cost about $2.25 a gallon at the pump, and everything above that is "funny money" largely tacked on by speculation and manipulation in the energy markets, a consumer advocate told a Senate committee Tuesday. "The speculative bubble in energy commodities has cost households, on...
Tags: Cooper, Transportation, U.S. Senate
Research articles 2008-06-04
Nevada Consumer Advocate Foresees Large Rise in Gas Rates.
By John G. Edwards, Las Vegas Review-Journal Knight Ridder/Tribune Business News Oct. 2--Southwest Gas Corp. customers can expect a 30 percent increase in gas rates next year if state regulators approve monthly gas rate adjustments, far higher than the utility reported earlier,...
Tags: Las Vegas Review-Journal
Research articles 2003-10-02
State consumer advocate sees big rate hike in ISO proposal
State Consumer Advocate Anne Ross has joined with attorneys general, business advocates and energy companies around New England in opposing a proposed federal policy change.
Tags: ISO
Research articles 2004-11-26
WebAssured.com "the dot.confidence company" partners with Be Free, Inc. to launch performance-based marketing programs; Merchant Affiliate and Consumer Advocate Marketing Programs drive qualified members to WebAssured.com's independent web-site
M2 PRESSWIRE-28 June 2000-WebAssured.com: WebAssured.com "the dot.confidence company" partners with Be Free, Inc. to launch performance-based marketing programs; Merchant Affiliate and Consumer Advocate Marketing Programs drive qualified members to WebAssured.com's independent web-site certification program & free on-line dispute resolution services C1994-2000 M2...
Tags: Be Free, INTERNET, MARKETING, Nasdaq Stock Market Inc., performance
Research articles 2000-06-28
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