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BNET Business Dictionary
- Consumer
- somebody who uses a product or service. A consumer may not be the purchaser of a product or service and should be distinguished from a customer, who is the person...
- Consumer definition on BNET »
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- Rediscovering Market Segmentation
- Fifty-nine percent of recently surveyed companies executed a major market-segmentation initiative in the previous two years. Yet only 14% derived real value from the exercise. What's wrong with market segmentation? Segmentation typically focuses on consumer...
- Articles 2008-05-06
- What Is Behavioral Targeting?
- Better, more sophisticated software analytic tools are allowing Web advertisers to precisely target ads to their most coveted consumers How It Works ...
- Articles 2008-05-01
- Green Advertising: Consumers Notice It, But Distrust It
- The Find: Most consumers recall green advertising claims but many don't trust or understand them. The Source: The "2008 Green Gap Survey," conducted by Cone LLC and The Boston College Center for Corporate Citizenship and a recent survey from Burst Media. The Takeaway: When...
- Blog posts 2008-04-28
- Three Reasons Why Trust Matters Online
- Gone are the days that a local hardware store built its foundations upon local trust by word of mouth. No longer do you have to know the first name of your clients or take them out for a game of golf. Today, transactions are done online -- sometimes even without...
- Blog posts 2008-03-03
- Stopwatch Marketing: Worth Some Time
- I’ve started Stopwatch Marketing, a look at how to get the attention of consumers when they’re actually in the market to buy something. The book is timely, because the combination of tight credit and recession or fear of such should dampen buying here, so catching consumers in those reduced windows...
- Blog posts 2008-02-15
- HBR IdeaCast: Don't Bother with the Green Consumer
- Companies that try to go both green and mainstream could be setting themselves up for failure. Green consumers want to solve the planet's needs before their own, but mainstream consumers care more about their personal needs. Steve Bishop explains how consumer behavior actually has a bigger impact than product design,...
- Blog posts 2008-02-11
- Top 10 Misconceptions about Doing Business in China
- Think you know the basics of the business relationship between China and the U.S.? From safety recalls to the trade imbalance, issues surrounding the two countries' business dealings have been in the news a lot lately. Nonetheless, the Kiplinger Business Resource Center has an eye-opening article dispelling ten common misconceptions...
- Blog posts 2007-12-14
- If Brands Are Built Over Years, Why Are They Managed Over Quarters
- The Idea in Brief ...
- Articles 2007-12-11
- Cybersquatting's Impact
- Picture a consumer typing in a domain name that intends to reach you. Instead, the consumer slips up in typing the address and ends up with a goody bag full of spyware, viruses, and trojan horses on their computer. That hypothetical occurrence is far more common than you may think....
- Blog posts 2007-11-21
- Roger Fishman: Reaching Consumers in the Digital World
- How do you help the corporation you work for foster new ideas? Quit. Roger Fishman worked some very big jobs at some very big companies before founding The Zizo Group. Now, he helps huge corporations such as Procter & Gamble be more agile and adaptive to consumers' needs in a...
- Videos 2007-10-25
- Perfectionists Despair: Digital World "Always in Beta"
- Today we mentioned that Craigslist CEO, Jim Buckmaster, will be answering questions on the always engaging Freakonomics blog. One of the principles of his management philosophy: Put speed over perfection: “Get something out there. Do it, even if it isn’t perfect.†Buckmaster is...
- Blog posts 2007-10-03
- "Sale-over-sale" or Just "Sale"?
- Will a consumer respond best to a price cut on a previous markdown, or is a single albeit larger price cut going to make the sale? According to findings by the Journal of Consumer Research, a sale-over-sale is the best bet, even when it nets less savings for the consumer...
- Blog posts 2007-09-19
- Are Your Customers Consumers or Citizens?
- Last week Consumerist.com conducted a poll of its readers asking whether they thought of themselves first and foremost as consumers or citizens. It wasn't exactly scientific, but nearly 70% of people responded that they thought of themselves as citizens first. Our somewhat schizophrenic nature as American citizen/...
- Blog posts 2007-09-14
- Using Your Web Site to Gather Consumer Data
- If your business has a Web site, you can collect very useful data on consumers—either directly, by asking them for information, or indirectly, by analyzing their behavior while on your site. If you treat consumers fairly, respect their privacy, and analyze the resulting data properly, you can use your findings...
- Articles 2007-04-20
- Portrait of the New Consumer: Smart and Scared
- Scarred by the Great Recession and embracing frugality, the new consumer is different from the one retailers knew and loved way back in, oh, 2006. The AlixPartners Consumer Sentiment Index study, queried about 7,700 U.S. consumers on what they buy and where they buy it. Consumers were...
- Blog posts 2010-03-11
- Target's Bulls-Eye: Profit from Cautious Consumers
- Target executives valiantly tried to set an optimistic tone on a recent earnings call, but they also hedged just about every bit of optimism with judicious waffling. Take CEO Gregg Steinhafel, who said in the call, as transcribed by SeekingAlpha: We expect economic recovery to continue...
- Blog posts 2010-02-24
- 2009 Survey Of Health Care Consumers: Key Findings, Strategic Implications
- For most consumers, the system of care in the U.S. is complicated and often frustrating. When making purchasing decisions, most rely on perceptions of service, quality and costs based on their personal experiences with doctors, hospitals, insurance companies and others, although consumers' use of more objective information is on the...
- White papers 2009-03-16
- Edible Complex: Lowe's Garden Promotion Hopes to Harvest Long-Term Profits
- Lowe’s LOW is planting a seed to grow more customers. The home center retailer has introduced a new fruit, vegetable and herb plant line called Grow Your Own that encourages increasingly frugal consumers to cultivate their own edibles. Naturally, the idea is to...
- Blog posts 2010-03-12
- The "Maybe" Of Paying for Content Online: Young Value Platform-Agnostic No-Less Valuable
- Nielsen has released a new oh-no-another-survey-about-paid-content this morning, and while global answer after surveying 27,000 consumers across 52 countries is a big “maybe”, there are some interesting nuggets. Among them, a conclusion about why young people are more willing to pay for content than older age groups: that they...
- External links 2010-02-16
- The Long Unwinding Road: Global Consumers And The Economic Imbalance
- The global economic crisis of 2008-09 exposed the fault lines of the imbalanced global economy. When the inflated values of property-based assets peaked and then collapsed, global financial institutions suffered huge losses. The resulting loss of confidence caused a near shutdown in global credit markets as investors fled to the...
- White papers 2010-01-21
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