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4 Resources for

consumers in the crosshairs

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Big Banks' Sneaky New Tricks
With direct access to your cash, financial institutions have developed a range of clever ploys to whittle down your account. A few banks are starting to change gears — but for many consumers, that news is too little, too late. A few weeks ago, Bank of America hit the...
Tags: Account, Bank, Bank Of America Corp., Fee, Debit Card, MoneyWatch, Reordering Transactions Weech, Financial Services, Kathy Kristof, Banking, Banks, Fees, Consumers in the Crosshairs, Wells Fargo, Chase, JPMorgan Chase, Bank of America, US Bank, Erik Weech, Mark Elliot, Overdraft, Authorization Holds, Credit Cards, Debit Cards, BAC, JPM, WFC, USB
Articles 2009-09-25
29 Fees We Hate Most
An increasing number of businesses, from hotels to cell phone providers, are advertising bargain prices and then tacking on hidden fees and charges to boost the final cost. Here's how you can fight back. “The...
Tags: Phone, Fee, MoneyWatch, BillShrink, Concession Recovery Fee, Telecom & Utilities, Internet, Kathy Kristof, Fees, Consumers in the Crosshairs, Banking, Banks, Airlines, Change Fees, Charges, Overweight Baggage, Extra Baggage, Unaccompanied Minor, Cell Phones, Mobile Phones, Directory Assistance, Text Messaging, Activation Fees, Cancellation Fees, Early Termination, Hotels, Resort Fees, Rental Cars, Concession Fee Recovery, Vehicle License Fee, Energy Surcharge, Loss Damage Waiver, Cable, DSL, Phone Company, DVR
Articles 2009-10-08
Fees Gone Wild: Why You're Paying More for Everything
Sneaky fees and hidden costs are popping up everywhere. But angry consumers may only have themselves to blame. Here's the truth about those hidden costs. With consumers demanding lower prices, businesses are seeking new ways to raise revenue, and have started charging separately for services...
Tags: Fee, Credit Card, Price, MoneyWatch, Sales Channel, Financial Services, Sales, MoneyWatch Feature, Consumers in the Crosshairs, Paying More, Abby Ellin, Fees, Costs, Charges, Dennis Cauvier, Edward Dworsky, Xavier Gabaix, Resort Fees, Luggage, Bank of America, JPMorgan Chase, American Express, BAC, JPM, AXP
Articles 2009-10-08
Consumers in the Crosshairs
Americans are being nickel and dimed with a barrage of special fees and charges. Here?s why ? and what you can do about it.The fees are insidious, in part because they?re so small. A buck here, $3 there; it barely seems worth breaking a sweat over. But these additional charges...
Tags: Fee, MoneyWatch, Americans, Cable, Network Technology, Financial Services, ATM, Telecommunications, Personal Technology, Networking, Finance, Feature, Consumers in the Crosshairs, Abby Ellin, Kathy Kristof, Fees, Costs, Charges, Resort Fees, Luggage, Overdraft, Authorization Holds, Banking, Banks, Credit Cards, Debit Cards, Bank of America, JPMorgan Chase, American Express, Wells Fargo, Chase, US Bank, Dennis Cauvier, Edgar Dworsky, Xavier Gabaix, Erik Weech, Mark Elliot, BAC, JPM, AXP, WFC, USB
Articles 2009-10-08

Additional Resources

Kraft in the Crosshairs
Nelson Peltz, the activist investor that riled Heinz, Wendy's, and spurred the Cadbury-Schweppes break-up, now reportedly has Kraft Foods on his hit list. Through his investment firm, Trian Fund Management, Peltz has accumulated a 3 percent stake in the company, and he isn't happy with Kraft's downward performance. While recent...
Tags: Food & Beverage, Kraft Foods Inc., Food, Manufacturing, Branding, Marketing, Andrew Hines
Blog posts 2007-06-22
Consumers Love/Hate Relationship with Behavioral Targeting
An interesting study put out Monday by eMarketer, showing the double-edged sword the online advertising industry is balancing itself on. One the one hand: despite all the hype of about online, people generally don't like online advertising, no matter what kind. Banner ads, rich media, videos -- to each one...
Tags: Consumer, Advertisement, Behavioral Targeting, Online Advertising, Jake Swearingen
Blog posts 2008-07-02
Calls put AT&T in FCC crosshairs
WASHINGTON -- Federal regulators are proposing their first major penalty against a company for violating the "do not call" rules for telemarketers: a $780,000 fine against AT&T. The Federal Communications Commission accused AT&T of making 78 phone calls to 29 consumers who asked telemarketers to leave them...
Tags: AT&T Corp., Do-Not-Call, FCC, Government, MARKETING, Telemarketing
Research articles 2003-11-04
Autocart: inside the technology powering 1st drive-through supercenter
CINCINNATI -- Looking to stick with its goal of opening a drive-through supercenter in 2006--and a smaller version by year's end--AutoCart LLC recently held a meeting with several potential retail tenants to better acquaint them with the concept, which, if proven successful, could mean big changes for the retail landscape...
Tags: FKI Logistex
Research articles 2005-08-22
Dumbest Things You Do With Your Money
Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to...
Tags: Financial, Stock, Credit Card, Money, MoneyWatch, Financial Accounting, Sales Channel, Investment, Financial Services, Finance, Sales, Kathy Kristof, Dumb, Dumbest, Mistakes, Fear, Greed, Emotion, Spending, Investing, Hoarding, Parents, Financial Infidelity, Brad Klontz, Bonnie Eaker Weil, Matt Wallaert, Laura Tarbox, Frank Presson, Online Banking
Articles 2009-11-18
Microsoft Windows 7 Targeted by Free Software Foundation
Microsoft has been targeted by the Free Software Foundation, which is insisting in a new "Windows 7 Sins" campaign that Redmond?s new operating system represents a threat to the privacy and security of individuals and companies. The Free Software Foundation has confronted Microsoft at several points in the past over...
Tags: Free Software Foundation, Microsoft Windows, Microsoft Corp., Microsoft Windows 7
News items 2009-08-26
Amazon: Game Downloads, Webinars, Positioned to Attack Google
Back in August, I suggested that Amazon was strategically pushing far past its retailing business model. If you include any sort of electronic retailing, some new business areas that the company is undertaking provide additional support of the view. Two of the latest are downloadable games and selling webinars. But...
Tags: Google Inc., Webinar, Amazon.com Inc., Attack, Games, Personal Technology, Erik Sherman
Blog posts 2009-03-16
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