<![CDATA[contact center and frost Resources | BNET]]> en-us <![CDATA[TELEPERFORMANCE : Award - Frost & Sullivan]]> Mon, 16 Feb 2009 23:59:59 -0800 <![CDATA[Frost & Sullivan Recognizes Avaya as North American Leader in Inbound Contact Routing]]> Mon, 27 Oct 2008 23:59:59 -0700 AV AV <![CDATA[A Study of Latin American Contact Center Solutions Markets - Examine Forecasts, Trends and Competitive Landscape of the Market]]> Thu, 09 Oct 2008 23:59:59 -0700 <![CDATA[Frost & Sullivan Recognizes Echopass with 2008 North American Customer Service Leadership Award]]> Tue, 23 Sep 2008 23:59:59 -0700 <![CDATA[A Vision of the Next-Generation Contact Center]]> Wed, 30 Jul 2008 23:59:59 -0700 <![CDATA[Competitive Differentiation - a Top Priority for Contact Centers]]> Thu, 26 Jun 2008 23:59:59 -0700 <![CDATA[Latin America Contact Center Outsourcing Services Markets]]> Tue, 10 Jun 2008 23:59:59 -0700 ICTG ICTG <![CDATA[Everything Unified: Leading Edge Technologies for Customer Contact]]> Tue, 10 Jun 2008 23:59:59 -0700 <![CDATA[How can a Call Center improve the Client Relationship Management Strategy?]]> Mon, 05 May 2008 23:59:59 -0700 <![CDATA[How 'Green' Are Contact Centers Today?]]> Wed, 12 Mar 2008 23:59:59 -0700 <![CDATA[Frost & Sullivan Recognizes Convergys for Its Outstanding Consultancy Strategies and Dominance of the North American Contact Center Outsourcing Market]]> Thu, 06 Mar 2008 00:00:00 -0800 CVG CVG <![CDATA[Genesys selected as Company of the Year in Customer Service by Frost & Sullivan for 2008 North American Contact Center Applications.]]> Fri, 22 Feb 2008 23:59:59 -0800 ALA ALA <![CDATA[Challenge Conventional Wisdom for Breakthrough Performance at the 4th Annual Customer Contact 2008, East]]> Wed, 13 Feb 2008 23:59:59 -0800 <![CDATA[North American Contact Center Applications Markets Poised for Greater Growth]]> Tue, 12 Feb 2008 23:59:59 -0800 <![CDATA[Title: gain insight in to the North American Contact Center Applications Market.]]> Mon, 28 Jan 2008 23:59:59 -0800 <![CDATA[Research and Markets: Gain Insight Into the North American Contact Center Applications Market]]> Mon, 28 Jan 2008 23:59:59 -0800 <![CDATA[TELEPERFORMANCE : Frost & Sullivan Recognizes Teleperformance's Innovation and Advancement in the Contact Center Outsourcing Market]]> Wed, 23 Jan 2008 23:59:59 -0800 <![CDATA[Frost & Sullivan Recognizes Teleperformance's Innovation and Advancement in the Contact Center Outsourcing Market]]> Wed, 23 Jan 2008 00:00:00 -0800 <![CDATA[North American Contact Center Outsourcing Continues to Grow, Driven by Business Benefits and Superior Customer Service Delivery]]> Wed, 12 Dec 2007 23:59:59 -0800 <![CDATA[NICE Recognized By Gartner And Frost & Sullivan]]> Thu, 01 Nov 2007 00:00:00 -0700 IT IT