<![CDATA[contact center and nortel networks corp. Resources | BNET]]> en-us <![CDATA[Nortel Speeds Up Response Times to Customers at Nespresso's Contact Center]]> Thu, 05 Jun 2008 00:00:00 -0700 NT NT <![CDATA[SER Solutions to Deliver Integrated Best-in-Class Predictive Outbound Calling Functionality as Part of the Nortel Contact Center Suite]]> Mon, 02 Jun 2008 00:00:00 -0700 NT NT <![CDATA[Public Services Company of Kuwait Chooses the AMC Technology Multi Channel Integration Suite to Integrate their Microsoft Dynamics CRM Application with their Nortel Contact Center]]> Mon, 19 May 2008 00:00:00 -0700 MSFT NT MSFT,NT <![CDATA[Timken Cuts Customer Wait Time with Nortel's Virtual Contact Center]]> Tue, 16 Jan 2007 00:00:00 -0800 NT NT <![CDATA[FTI Touristik Reduces Costs with Virtual Contact Center Based on Nortel Technology.]]> Thu, 27 Jul 2006 00:00:00 -0700 NT NT <![CDATA[Bharti strikes a BPO deal with Nortel]]> Sun, 02 Apr 2006 00:00:00 -0800 NT NT <![CDATA[Nortel Selects Witness Systems For Enhanced Contact Center Capabilities; Solution Provides Recording, Monitoring Capabilities to Improve Customer Loyalty]]> Tue, 20 Sep 2005 00:00:00 -0700 NT NT <![CDATA[Nortel Selects Witness Systems For Enhanced Contact Center Capabilities; Solution Provides Recording, Monitoring Capabilities to Improve Customer Loyalty.]]> Tue, 20 Sep 2005 00:00:00 -0700 NT NT <![CDATA[Nordia Deploys Nortel Contact Center Solution With Features for the Deaf, Hard-of-Hearing and Speech Impaired.]]> Wed, 23 Feb 2005 00:00:00 -0800 NT NT <![CDATA[BellSouth Chooses Nortel Contact Center and Speech Solutions; Migrates 22 Contact Centers to Next Gen Technology to Better Serve Customers]]> Mon, 31 Jan 2005 00:00:00 -0800 NT NT