<![CDATA[contact center and pivotal corp. Resources | BNET]]> en-us <![CDATA[Alcatel and Pivotal Form Strategic Business and Technology Alliance; Companies Join Forces to Jointly Target the Contact Center Market in EMEA.]]> Wed, 06 Nov 2002 00:00:00 -0800 ALA ALA <![CDATA[Alcatel and Pivotal Form Strategic Business and Technology Alliance; Companies Join Forces to Jointly Target the Contact Center Market in EMEA]]> Wed, 06 Nov 2002 00:00:00 -0800 ALA ALA <![CDATA[Customer Trust: Reviving Loyalty in a Challenging Economy; Pivotal Webcast Event Featuring Harley Davidson and Contact Center Guru, Dr. Jon Anton Offers Advice on Regaining Trust.]]> Thu, 19 Sep 2002 00:00:00 -0700 <![CDATA[Pivotal & CGEY Present Webcast Featuring Renowned Contact Center Guru-Dr. Jon Anton.]]> Tue, 10 Sep 2002 00:00:00 -0700 <![CDATA[Pivotal & CGEY Present Webcast Featuring Renowned Contact Center Guru - Dr. Jon Anton; Webcast Topic: 'Trust is Dead: How to Revive Customer Loyalty in Today's Economy']]> Tue, 10 Sep 2002 00:00:00 -0700 <![CDATA[Pivotal Ships Pivotal Contact Center.]]> Thu, 29 Aug 2002 00:00:00 -0700 <![CDATA[Pivotal Ships Pivotal Contact Center]]> Thu, 29 Aug 2002 00:00:00 -0700 <![CDATA[Pivotal Wins Microsoft .Net Server Innovation Award for Contact Center Implementation.]]> Wed, 10 Jul 2002 00:00:00 -0700 MSFT MSFT <![CDATA[Pivotal Wins Microsoft .Net Server Innovation Award for Contact Center Implementation]]> Wed, 10 Jul 2002 00:00:00 -0700 MSFT MSFT <![CDATA[Leading Correspondent Bank Selects Pivotal for CRM; Using Pivotal's CRM Software, The Bankers Bank Will Power its Contact Center and Connect its Mobile Sales Force Anytime, Anywhere.]]> Thu, 21 Mar 2002 00:00:00 -0800 <![CDATA[Leading Retail Company in New Zealand Goes Live with Pivotal Contact Center; Warehouse Stationery Delivers Superior Customer Service Using Pivotal's Sensible CRM Software.]]> Wed, 06 Mar 2002 00:00:00 -0800 <![CDATA[Leading Retail Company in New Zealand Goes Live with Pivotal Contact Center; Warehouse Stationery Delivers Superior Customer Service Using Pivotal's Sensible CRM Software]]> Wed, 06 Mar 2002 00:00:00 -0800 <![CDATA[Pivotal Acquires CRM Unit of Software Spectrum; Acquisition Expands Expertise in Multi-Channel Contact Center Solutions and Enterprise-Class Demand Chain Projects.]]> Wed, 02 May 2001 00:00:00 -0700