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- Improving Lead Conversion Rates
- When trying to grow a business, finding potential new customers—known as leads—is just the beginning. Before they can benefit you in any way, those leads must be turned into sales. This process can be approached systematically. First, you must ensure that the leads are suitable in the first place, which...
- Articles 2007-05-08
Additional Resources
- Act system gets Microsoft-centric facelift for the corporate IT arena. (Contact Management)].
- Best Software has released a new version of ACT, its popular single-user contact management program, to support small teams and workgroups. The upgrade has a new architecture built around the Microsoft SQL Server database, using Microsoft .NET tech Best Software has released a new...
- Research articles 2004-11-01
- Salesforce Launches Lightweight Contact Manager for Small Businesses
- TechCrunch submits: By Leena Rao One of the advantages of using a CRM is the ability to easily manage and organize contacts to maximize leads. Salesforce.com CRM and the many other companies that offer CRMs have well-established contact management systems within their products that can be...
- External links 2009-09-01
- Historical perspective on NIMS.(National Incident Management System)(Brief Article)
- FEMA and the National Incident Management System NIMS Integration Center have issued a paper entitled, "NIMS and the Incident Management System." The paper provides an historical perspective on the development of the Incident Command System CS from its inception in California in 1970 in the aftermath...
- Research articles 2004-12-14
- SUZUKI Selects OKI's CTstage® for Its IP Contact Center System
- SUZUKI to Enhance Customer Response Capability Through Total Management of Inquires via Phone, Website or Fax TOKYO -- Oki Electric Industry Co., Ltd. (TOKYO: 6703) today announced that SUZUKI MOTOR CORP. has selected OKI's CTstage[R] for its contact center system. TechMatrix Corp. built the system, which is linked with...
- Research articles 2007-03-12
- Turning business cards into opportunities: CardScan developer helps professionals leverage their contact lists
- You've had a successful week at a trade convention. You've collected dozens of business cards and connected with other professionals with whom you're sure to build strategic partnerships. Now comes the hard part--importing the information from their business cards into your contact-management system. As the cards pile up on your...
- Research articles 2006-03-01
- US INVESTMENT MANAGEMENT SYSTEM TO BE MARKETED IN JAPAN.
- (Full text of a statement. Contact details below.) TOKYO, June 21 PRNewswire-AsiaNet - Charles River Development, a leading provider of financial software and consulting services to the global investment management community, and Nissay Information Technology Co. Ltd. (Nissay-IT), the strategic information technology company of Nippon Life Insurance Company,...
- Research articles 2004-06-21
- CSS Announces ProVantage Release 4.0 with Enhanced Billing, Financial Analysis, Contact Management and Marketing Functions for Mid to Large Law Firms
- Business Editors, Technology Writers BELLEVUE, Wash.--BUSINESS WIRE--May 11, 2000 ProVantage Release 4.0, the leading 32-bit Windows NT/SQL Server-based Professional Services Billing and Accounting system adds new tools for timekeepers, managers and executives to improve client and financial management CSS, Inc., today announced the latest version...
- Research articles 2000-05-11
- Siemens Rolm and Symantec to Bring Computer-Telephony Integration to Top-Selling Contact Manager; Siemens Rolm Developer's Program Results in Windows-based ACT! product Utilizing Desktop Integration Technology
- SANTA CLARA, Calif.--BUSINESS WIRE--July 24, 1995--Siemens Rolm Communications and Symantec Corporation (NASDAQ:SYMC) today announced the successful integration of CTI features in ACT! 2.0 for Windows, a top-rated contact management system that now directly links a user's phone to the ACT! database.
- Research articles 1995-07-24
- Empirix Receives 2005 Contact Center Technology Leadership of the Year Award from Frost & Sullivan; Empirix recognized for its innovative Contact Center Testing and Management solutions
- BEDFORD, Mass. -- EmpirixR Inc., which provides testing, monitoring and management solutions for VoIP, voice and Web, announced today that it has won the 2005 Customer Contact Center Testing & Management Technology Leadership of the Year Award from research firm Frost & Sullivan. The award recognizes Empirix's revolutionary Hammer Contact...
- Research articles 2005-09-22
- Schwab unit adds management tools.
- * Performance Technologies Inc., a Charles Schwab Corp. subsidiary in San Francisco, has enhanced its tools for investment advisers. It has upgraded the Centerpiece portfolio management system and the Junxure contact management and office auto * Performance Technologies Inc.,...
- Research articles 2001-09-10
- The Future Sales Force - A Consultative Approach
- If your company uses a contact management or customer relationship management CRM system, you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis, and proposal production processes together? This white paper discusses the value proposition for integrating these...
- White papers 2004-09-01
- Logitech io2 Digital Writing System Integrated With ACT!; Digital Pen and Contact Management Application Saves Time for Sales and Service Professionals
- FREMONT, Calif. -- Logitech (SWX:LOGN) (NASDAQ:LOGI) today announced that the LogitechR ioTM2 Digital Writing System is now available for use with the market leading ACT!R 2005 and ACT! 2005 Premium for Workgroups contact and customer management products from Best Software. This digital pen and paper solution gives sales and service...
- Research articles 2005-05-16
- Northern Rock opts for BT call centre system - Brief Article
- TELECOMWORLDWIRE-11 April 2003-Northern Rock opts for BT call centre systemC1994-2003 M2 COMMUNICATIONS LTD http://www.m2.com Workplace communications solutions provider BT Business Information Systems has been awarded a contract from UK bank Northern Rock for the provision of a new contact centre system. The contact centre will integrate into Northern...
- Research articles 2003-04-11
- IEX, a Tekelec company. (The Biz).(IEX Corp., IEX TotalView Workforce Management system implemented by Spherion Corp., Outsourcing Group )(Brief Article)
- IEX, a Tekelec company, a provider of contact center workforce management solutions, reports that the Outsourcing Group of Spherion Corporation has realized significant productivity improvements as a result of implementing the IEX TotalView Workfor IEX, a Tekelec company, a provider of contact center workforce...
- Research articles 2003-03-01
- Maximizer Software Promotes ACT! Migration Program
- Maximizer Software Inc. (TSX: MAX), a leading provider of proven and affordable customer relationship management CRM and contact management solutions, today announced the availability of its ACT! to Maximizer Migration Program. The program offers small businesses a low-risk opportunity to upgrade from ACT! to Maximizer Software's popular sales and contact...
- Research articles 2006-11-15
- IP Infrastructure: Paving the Way to Next Generation Interaction Management - Technology White Paper
- With integrated voice, email and web communications already in place, today's distributed customer contact centers are at the forefront of converged Internet Protocol IP business communications. This article discusses the business and technology aspects of leveraging current successes and best practices from IP contact centers to move towards building an...
- White papers 2003-01-13
- Nuasis Integrates With Aspect eWorkforce Management
- IP contact center company Nuasis Corporation announced the integration of its software-only, IP-based contact center system with Aspect eWorkforce Management software.
- Research articles 2005-10-01
- ACT system gets Microsoft-centric facelift for the corporate IT arena (MSI)
- Best Software has released a new version of ACT, its popular single-user contact management program, to support small teams and workgroups. The upgrade has a new architecture built around the Microsoft SQL Server database, using Microsoft . ...
- Research articles 2004-11-01
- SER Extends Call Management System Capabilities To Address New Federal Regulations
- Business Editors/High-Tech Writers DULLES, Va.--BUSINESS WIRE--Feb. 4, 2003 Enhanced Product Capabilities Leverage Leadership in Contact Center Solutions to Offer Rapid and Cost Effective Compliance with FTC Mandates SER Solutions, Inc., the leading provider of call management systems, today announced new enhancements to its portfolio of contact...
- Research articles 2003-02-04
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