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	<title><![CDATA[contact management Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/contact+management.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to contact management]]></description>
	<s:counts start="0" returned="20" found="34" />
	<language>en-us</language>
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		<title><![CDATA[Google Adds Enterprise Contact Features to Apps [UPDATE]]]></title>
		<link><![CDATA[http://industry.bnet.com/technology/10002444/google-expanding-enterprise-features-for-contact-management/]]></link>
		<description><![CDATA[In a telephone conversation today discussing Google's strategy for Google Apps, director of products Matt Glotzbach mentioned a new set of enterprise specific enhancements for contact management in Google Apps. This is significant because contact management, at least according to the users I've spoken with, has been considered a big...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 01 Jul 2009 15:29:22 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/google+apps.html"><![CDATA[Google Apps]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[Contact Management]]></category>
		<category domain="http://resources.bnet.com/topic/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://resources.bnet.com/topic/erik+sherman.html"><![CDATA[Erik Sherman]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[Jigsaw Sets Data Free: Launches Open Data Initiative with the Support of Top CRM and Contact Management Providers Including NetSuite, Oracle, Sage, and SugarCRM]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_4/ai_n25475627]]></link>
		<description><![CDATA[Leading the Charge for the Democratization of Data, Jigsaw Declares June 4, 2008 Data Independence Day and Makes Company Data Freely Accessible...and FREE]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 04 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/netsuite+inc..html"><![CDATA[NetSuite Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/sugarcrm.html"><![CDATA[SugarCRM]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Kodiak Networks Announces Clientless and Client-Based Mobile Applications to Address End-User Demand for New Conferencing, Group Messaging and Contact Management Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_March_25/ai_n24946176]]></link>
		<description><![CDATA[Company Expands Solutions Targeted at Business and Consumer Segments]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 25 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/messaging.html"><![CDATA[messaging]]></category>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[mobile]]></category>
		<category domain="http://resources.bnet.com/topic/mobile+application.html"><![CDATA[mobile application]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Calgoo Software Provides Calgoo Apps, Collaborative Calendaring Solution for Google Apps; Calgoo offers calendaring and contact management solution for Google Apps.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200707/ai_n22562506]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA, Jul 16, 2007 CCNMatthews via COMTEX  -- Calgoo Software, an innovative provider of calendaring solutions,  today announced the launch of Calgoo Apps 1.0, the latest version of its  calendaring software. Calgoo Apps 1.0 is   VANCOUVER, BRITISH COLUMBIA, Jul 16, 2007 (CCNMatthews via...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 16 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/google+apps.html"><![CDATA[Google Apps]]></category>
		<category domain="http://resources.bnet.com/topic/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[Sage Software and Real Estate Promoter Partner to Advance Contact Management and Lead Conversion for Real Estate Professionals]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200701/ai_n17144033]]></link>
		<description><![CDATA[Sage Software today announced a marketing partnership with Real Estate Promoter, a leader in search engine marketing technology and lead capturing services, to offer real estate professionals the ACT! by Sage Premium for Real Estate contact and customer management solution with Real Estate Promoter's online lead conversion services. The products,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 22 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/real+estate.html"><![CDATA[real estate]]></category>
		<category domain="http://resources.bnet.com/topic/sage+software.html"><![CDATA[Sage Software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Maximizer Software Unseats Salesforce.com as Market Leader for Small and Medium-Sized Business; The editors of CRM Magazine toast Maximizer Software during annual CRM industry gathering.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200609/ai_n22529606]]></link>
		<description><![CDATA[VANCOUVER, BRITISH COLUMBIA, Sep 27, 2006 CCNMatthews via COMTEX  -- Maximizer Software Inc. (TSX:MAX), a leading provider of proven and  affordable customer relationship management CRM and contact management  solutions, today announced that it has   VANCOUVER, BRITISH COLUMBIA, Sep 27, 2006 CCNMatthews via COMTEX  --...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 27 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/maximizer+software+inc..html"><![CDATA[Maximizer Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/small+and+medium+business.html"><![CDATA[small and medium business]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MAX</category>
		<category domain="tickers">MAX</category>
	</item>
	<item>
		<title><![CDATA[FreeCRM Leverages RatchetSoft to Integrate Contact Management Data Directly into Applications; RatchetSoft's Ratchet-X Enhances FreeCRM.com by Seamlessly Integrating StrikeIron's Business Data Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_28/ai_n26808056]]></link>
		<description><![CDATA[SAN FRANCISCO -- FreeCRM.com, the world's largest on-demand service provider for customer relationship management software announced today it has partnered with RatchetSoft to deliver integrated web services. By utilizing Ratchet-X, FreeCRM.com users can link their application screens directly to any web service without requiring programming or changes to FreeCRM.com.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 28 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/data+service.html"><![CDATA[data service]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Free CRM Leverages RatchetSoft to Integrate Contact Management Data Directly Into Applications; RatchetSoft's Ratchet-X Enhances Free CRM by Seamlessly Integrating StrikeIron's Business Data Services]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_28/ai_n26808665]]></link>
		<description><![CDATA[SAN FRANCISCO -- FreeCRM.com, the world's largest on-demand CRM service provider for customer relationship management announced today it has partnered with RatchetSoft to deliver integrated web services. By utilizing Ratchet-X, FreeCRM.com users can link their application screens directly to any web service without requiring programming or changes to Free CRM.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 28 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/data+service.html"><![CDATA[data service]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[ACT! for Palm OS(R) 2006 Delivers Comprehensive Contact Management Functionality That Leverages Mobile Benefits of Handheld Devices]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200603/ai_n16106872]]></link>
		<description><![CDATA[Sage Software announced today the new ACT! for Palm OS 2006 product for use as a mobile productivity tool with the ACT! by Sage 2006 and ACT! by Sage Premium for Workgroups 2006 contact and customer management solutions. ACT! for Palm OS operates as a native application on an individual's...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 13 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/act%2521.html"><![CDATA[ACT!]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/handheld.html"><![CDATA[handheld]]></category>
		<category domain="http://resources.bnet.com/topic/handheld+device.html"><![CDATA[handheld device]]></category>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[mobile]]></category>
		<category domain="http://resources.bnet.com/topic/operating+system.html"><![CDATA[operating system]]></category>
		<category domain="http://resources.bnet.com/topic/palm+inc..html"><![CDATA[Palm Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/palm+os.html"><![CDATA[Palm OS]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PALM</category>
		<category domain="tickers">PALM</category>
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	<item>
		<title><![CDATA[RatchetSoft Integrates StrikeIron's Marketplace API to Deliver Enhanced Contact Management Solutions; Web Services Enable Developers to Add New Capabilities to Applications without Any Modifications]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Feb_7/ai_n26750780]]></link>
		<description><![CDATA[RESEARCH TRIANGLE PARK, N.C. & COMMACK, N.Y. -- StrikeIron Inc., the worldwide leader of Web services commercialization through the StrikeIron Web Services Marketplace, today announced that it has partnered with RatchetSoft to deliver integrated Web services to the Ratchet-X platform. Ratchet-X is an end-user focused desktop integration platform that allows...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 07 Feb 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/api.html"><![CDATA[API]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web+service.html"><![CDATA[Web service]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[ChapuraŽ Connects Palm Treo 650 Smartphone Call Log with Microsoft Outlook Journal for Comprehensive Contact Management; New Call Log+&#153; Software Adds Effective Use of Treo 650 Smartphone Call Log Data]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Dec_20/ai_n15954223]]></link>
		<description><![CDATA[MOBILE, Ala. -- ChapuraR, Inc., an innovator of synchronization technology, today released Call Log+TM for the PalmR TreoTM 650 smartphone which runs on the Palm OSR platform, to help improve the accuracy of the customer's contact management by more effectively using the information captured in the built-in call log and...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 20 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+outlook.html"><![CDATA[Microsoft Outlook]]></category>
		<category domain="http://resources.bnet.com/topic/palm+inc..html"><![CDATA[Palm Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/palm+treo.html"><![CDATA[Palm Treo]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[software]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PALM</category>
		<category domain="tickers">MSFT,PALM</category>
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	<item>
		<title><![CDATA[Netwise AB secures contact management solutions order from Airbus]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2005_Sept_5/ai_n15343430]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2005 M2 COMMUNICATIONS LTD]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 05 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/airbus+s.a.s..html"><![CDATA[Airbus S.A.S.]]></category>
	</item>
	<item>
		<title><![CDATA[Netwise AB secures contact management solutions order from Airbus]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0HXI/is_2005_Sept_5/ai_n25114960]]></link>
		<description><![CDATA[NORDIC BUSINESS REPORT-5 September 2005-Netwise AB secures contact management solutions order from AirbusC1994-2005 M2 COMMUNICATIONS LTD http://www.m2.com]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 05 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/airbus+s.a.s..html"><![CDATA[Airbus S.A.S.]]></category>
	</item>
	<item>
		<title><![CDATA[TeleBermuda International Selects Siebel CRM OnDemand Over Salesforce.com; International Telecommunications Services Provider Automates Sales Process and Contact Management With Hosted CRM Technology Leader]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_3/ai_n14843908]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of customer-facing solutions, today announced that TeleBermuda International Limited TBI chose Siebel CRM OnDemand over Salesforce.com for its hosted CRM solution. Siebel CRM OnDemand has enabled TBI to dramatically improve productivity through new levels of automation that will increase...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 03 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/hosted+crm.html"><![CDATA[hosted CRM]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[sales process]]></category>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/telecommunications+service.html"><![CDATA[telecommunications service]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
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	<item>
		<title><![CDATA[USC Consulting Group Selects Siebel CRM OnDemand Over Salesforce.com; Management Consulting Firm Automates Contact Management Function with Technology-Leading Hosted CRM Solution]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_May_17/ai_n13723273]]></link>
		<description><![CDATA[SAN MATEO, Calif. -- Siebel Systems, Inc. (NASDAQ:SEBL), the leading provider of customer-facing solutions, today announced that USC Consulting Group USCCG chose Siebel CRM OnDemand over Salesforce.com for its hosted CRM solution. Siebel CRM OnDemand has allowed USCCG to manage contacts, leads, and opportunities for its existing sales pipeline.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 17 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/on-demand.html"><![CDATA[on-demand]]></category>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+crm+ondemand.html"><![CDATA[Siebel CRM OnDemand]]></category>
		<category domain="http://resources.bnet.com/topic/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[Logitech io2 Digital Writing System Integrated With ACT!; Digital Pen and Contact Management Application Saves Time for Sales and Service Professionals]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_May_16/ai_n13718735]]></link>
		<description><![CDATA[FREMONT, Calif. -- Logitech (SWX:LOGN) (NASDAQ:LOGI) today announced that the LogitechR ioTM2 Digital Writing System is now available for use with the market leading ACT!R 2005 and ACT! 2005 Premium for Workgroups contact and customer management products from Best Software. This digital pen and paper solution gives sales and service...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 16 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/act%2521.html"><![CDATA[ACT!]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/logitech.html"><![CDATA[Logitech]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[SAS to Provide Nextel with Enterprise Marketing Solution; SAS Provides Nextel with the Software Solutions for Its Contact Management Initiative]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_April_19/ai_n13631242]]></link>
		<description><![CDATA[CARY, N.C. -- SASR, the leader in business intelligence, announced today that Nextel Communications Inc. (NASDAQ:NXTL) has selected SASR Marketing Automation and SASR Marketing Optimization to support its overall marketing strategy. These SAS software solutions will enable Nextel to better address the needs of its customers by providing them with...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 19 Apr 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/nextel+communications+inc..html"><![CDATA[Nextel Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NXTLM</category>
		<category domain="tickers">NXTLM</category>
	</item>
	<item>
		<title><![CDATA[Summit Rolling Out Contact Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_km3607/is_200503/ai_n14768884]]></link>
		<description><![CDATA[Summit Information Systems, a unit of Fiserv, Inc., has rolled out the first phase of its new contact management solution. This critical component known as the Enterprise Relationship Management ERM Suite, has been developed through a strategic collabo Summit Information Systems, a unit of Fiserv, Inc., has rolled out the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 28 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+relationship+management.html"><![CDATA[enterprise relationship management]]></category>
		<category domain="http://resources.bnet.com/topic/fiserv+inc..html"><![CDATA[Fiserv Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/summit.html"><![CDATA[Summit]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">FISV</category>
		<category domain="tickers">FISV</category>
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	<item>
		<title><![CDATA[Act system gets Microsoft-centric facelift for the corporate IT arena. (Contact Management)].]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb3237/is_200411/ai_n13040315]]></link>
		<description><![CDATA[Best Software has released a new version of ACT, its popular  single-user contact management program, to support small teams and  workgroups. The upgrade has a new architecture built around the  Microsoft SQL Server database, using Microsoft .NET tech    Best Software has released a new...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 01 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/best+software.html"><![CDATA[Best Software]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[contact management]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[team]]></category>
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		<title><![CDATA[The Future Sales Force - A Consultative Approach]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=290745]]></link>
		<description><![CDATA[If your company uses a contact management or customer relationship management CRM system, you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis, and proposal production processes together?  This white paper discusses the value proposition for integrating these...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[Contact Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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