Resources

20 Resources for

contract management and service management

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BNET Resources

Trends in Contract Management: The Hidden Evolution in Hospital Organization
Contract management is an arrangement whereby the day-to-day operation of the hospital is contracted to an outside organization. In the past two decades there has been dramatic growth in the number of hospitals opting for contract management, yet surprisingly little attention has been paid to this phenomenon. This paper reports...
Tags: Contract Management, Hospital, Project HOPE, Service Management, Healthcare
White papers 2004-12-01
ERP Implementation and Order Contract Management Redesign Drives 10x DSO Improvements, 99% Rebate Accuracy, and Margin Preservation
A $2 billion manufacturer of diagnostic imaging and respiratory care products was experiencing a significant loss of revenue. Multiple legacy systems and business requirements created a complex environment, with no clear accountability. As a result, rebates were being overpaid 2-3% on a base of $150 million, and day's sales outstanding...
Tags: Contract Management, PRTM, ERP, Service Management, Enterprise Resource Planning (ERP), Enterprise Software, Software
Case studies
Contract Management: An Enterprise Process Perspective
World-class contract management requires that different functional areas perform in a coordinated way across the whole life cycle of a contract. Sales finance, and legal resources may take the lead on hammering out the deal, but operations, accounting, and support must perform over the long term to optimize the associated...
Tags: Contract Management, Softrax, World-class Contract Management, Service Management, Operational Accounting, Finance
White papers 2004-11-01
Total Contract Management With SAP for Life Sciences
The dynamics of today's economy require pharmaceutical companies to rigorously manage costs and government compliance as they attempt to increase market share with innovative sales strategies. To ensure profitable growth, companies are responding faster to changing market demands, requiring well-defined goals. This is especially true in the areas of sales...
Tags: Contract Management, SAP AG, Life Science, Service Management, Sales Strategy, Sales
White papers 2004-08-26
Contract Management That Boosts Revenue
The paper highlights that to truly achieve greater efficiency, manage growing volumes of agreements, invoice new and renewable contracts effectively, and at the same time recognize revenue properly, focus on revenue management. Thus by integrating contract management into all the revenue management processes of the organization, one can manage the...
Tags: Revenue, Contract Management, Softrax, Revenue Management, Operational Accounting, Service Management, Finance
White papers 2002-11-01
Globalizing a Retail Contract Management System
This case study is of a leader in the global oil and gas industry, which has business units in exploration, development, production, gas marketing, fuels supply, refining, distribution and fuels marketing businesses. For years, its customer service organization employed a decentralized approach to managing contracts with the retail distributors of...
Tags: Contract Management, BearingPoint Inc., Service Management, Free Trade, Marketing Research, Product Marketing, Finance, Marketing
Case studies
Contract Management Helps Ensure That Negotiated Savings Reach Bottom Line
From the executive summary: ‘As corporations turn a strategic eye on sourcing operations, they increasingly realize the need to better manage and enforce their numerous contracts. In many ways, this is old news for transportation and logistics, where contract management tools and processes already are well-established, though still under-used.' The...
Tags: Contract Management, Keller International Publishing, Service Management
White papers 2004-03-01
Five Myths of Contract Management
"For years the corporate contract has been an under-appreciated document in the business world. This habit of taking the contract for granted has led to the development of a number of myths regarding the field of contract management. For corporations, these myths minimize the need for a task-specific contract management...
Tags: Contract Management, Myth, iSource, Service Management
White papers 2003-01-01
Contract Management: Improving Corporate Governance
The Sarbanes-Oxley act places stringent guidelines on corporate governance, and many executives are hurrying to bring their companies into compliance. How can a contract management system help? The Sarbanes-Oxley Act mandates that corporations develop sound internal controls as well as provide timely and accurate disclosure of financial information to investors....
Tags: Contract Management, Financial, Sarbanes-Oxley Act, Corporate Governance, iSource, Service Management, Sarbanes-Oxley, Regulatory Compliance, Regulations, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures
White papers 2003-01-01
Best Practices to Create Value in Provider-Buyer Relationships
A new study from Vantage Partners outlines 20 best practices that transform a key supplier or outsourcing provider relationship from an adversarial set of contract negotiation and contract management interactions into a collaborative partnership that maximizes sustainable value. The study found that businesses increasing view their dealings with suppliers and...
Tags: Contract Management, Everest Group, Best Practice, Service Management
White papers 2003-08-01
Enterprise Contract Management: An Emerging Requirement for Energy Companies
Enterprise contract management is at the heart of the enterprise as contracts and contract data drive much of the business. In response to events in the energy industry, effective contract management has become a requirement of the utmost importance to the financial and operational health of an energy company or...
Tags: Contract Management, Energy Company, Enterprise Contract Management, Quorum Contract Management, Service Management
White papers 2004-06-28
Raytheon: Seamless, End-to-End Contract Management
Raytheon is in the business of bidding for and completing huge government contracts. However, data and information on current and past contract bids were stored in various manual (paper-based) ways and on several electronic systems. The company lacked a centralized contract management system to store and manage information pertaining to...
Tags: Contract Management, Raytheon Co., IBM Corp., Service Management
Case studies
The Impact of Compliance on Finance Operations
This paper reveals about a report that recently surveyed 118 business leaders about how they are responding to the challenges of compliance. The survey was conducted by email and all responses were on an anonymous basis. More than 85% of respondents are CFOs, Controllers, and other senior finance executives. A...
Tags: Contract Management, Compliance, Softrax, Revenue Recognition, Service Management, Operational Accounting, Financial Services, Finance
White papers 2004-09-15
CACI and Oracle to Develop Contract Management Software
CACI and Oracle announced today that they would work together to build a software solution to manage government contracts. The software would be for the total life cycle of the contract through development, award and execution. The program will utilize an existing Oracle product with CACI providing...
Tags: Software, Contract Management, Oracle Corp., Service Management, Tools & Techniques, Management, Matthew Potter
Blog posts 2008-10-29
Creating A Seamless Order-To-Cash System
This Global Pharmaceutical company's pharmaceutical operating units were hampered by outdated and complex legacy systems that supported their order-to-cash and institutional contract management processes. Every customer order involved at least 10 systems. Moreover, the more than 20 mainframe-based systems did not meet emerging regulatory compliance requirements or conform to the...
Tags: Contract Management, Accenture Ltd., Pharmaceutical Company, Service Management, Regulatory Compliance, Human Resources, Policies And Procedures
White papers 2008-04-18
Contract Management Report
This is a template for contract management report. It has mentioned various activities with yearly trend.
Tags: Contract Management, Wirral Primary Care Trust, Service Management
Tools & templates 2007-09-04
Contract Change Management
This is a template for contract change management. Contract management is the management of contracts made with customers, vendors, partners, or employees. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing any changes that may...
Tags: Contract Management, Texas, Change Management, Service Management, Leadership, Tools & Techniques, Management
Tools & templates 2006-05-21
The Case For Centralized It Contract Management: A Four Force Model
Senior executives used to be concerned with whether or not to outsource Information Technology IT resources. Now they are more concerned with figuring out how to efficiently manage the portfolio of IT resources that they have outsourced. From hardware to software, and from help desk to temporary help, organizations today...
Tags: Contract Management, Information Technology, Texas Tech University, Service Management, Strategy, Management
White papers 2005-09-09
i2 Contract Management
Fortune 1000 companies typically maintain 20,000 to 40,000 active contracts, according to the Institute for Supply Management. Finding contracts and taking advantage of negotiating pricing can be challenging but necessary. i2 Contract Management? is designed to enable companies to create, administer, monitor, and manage global contracts across the enterprise.
Tags: Contract Management, I2 Technologies Inc., Service Management
White papers 2003-02-01
MedAssets, Inc. Q3 2009 Earnings Call Transcript
Question-and-Answer SessionOperator Operator instructions Your first question comes from Michael Cherney with Deutsche Bank; please go ahead with your question. Michael Cherney – Deutsche Bank With regards to the rolling on backlog, obviously you got to show tremendous growth here with this quarter being compared to the last couple,...
Tags: Revenue, Contract Management, Deutsche Bank AG, Barclays Plc., Call Transcript, Earnings, Tool, MedAssets Inc., Service Management, Productivity, Healthcare Reform, Healthcare, Seeking Alpha
Earnings calls 2009-10-29
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