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	<title><![CDATA[contract management and service management Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/contract+management+and+service+management.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to contract management and service management]]></description>
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		<title><![CDATA[MedAssets, Inc. Q3 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-13071_23-358488.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator instructions Your first question comes from Michael Cherney with Deutsche Bank; please go ahead with your question. Michael Cherney &#8211; Deutsche Bank With regards to the rolling on backlog, obviously you got to show tremendous growth here with this quarter being compared to the last couple,...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 29 Oct 2009 07:38:08 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/deutsche+bank+ag.html"><![CDATA[Deutsche Bank AG]]></category>
		<category domain="http://resources.bnet.com/topic/barclays+plc..html"><![CDATA[Barclays Plc.]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://resources.bnet.com/topic/medassets+inc..html"><![CDATA[MedAssets Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://resources.bnet.com/topic/healthcare+reform.html"><![CDATA[Healthcare Reform]]></category>
		<category domain="http://resources.bnet.com/topic/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BCS</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DB</category>
		<category domain="tickers">BCS,DB</category>
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	<item>
		<title><![CDATA[CACI and Oracle to Develop Contract Management Software]]></title>
		<link><![CDATA[http://industry.bnet.com/government/1000102/caci-and-oracle-to-develop-contract-management-software/]]></link>
		<description><![CDATA[CACI and Oracle announced today that they would work together to build  a software solution to manage government contracts.  The software would be for the total life cycle of the contract through development, award and execution.  The program will utilize an existing Oracle product with CACI providing...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 29 Oct 2008 14:57:12 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
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	<item>
		<title><![CDATA[Creating A Seamless Order-To-Cash System]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=941523]]></link>
		<description><![CDATA[This Global Pharmaceutical company's pharmaceutical operating units were hampered by outdated and complex legacy systems that supported their order-to-cash and institutional contract management processes. Every customer order involved at least 10 systems. Moreover, the more than 20 mainframe-based systems did not meet emerging regulatory compliance requirements or conform to the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 18 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/pharmaceutical+company.html"><![CDATA[Pharmaceutical Company]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/regulatory+compliance.html"><![CDATA[Regulatory Compliance]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/policies+and+procedures.html"><![CDATA[Policies And Procedures]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="tickers">ACN</category>
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	<item>
		<title><![CDATA[Contract Management Report]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=350635]]></link>
		<description><![CDATA[This is a template for contract management report. It has mentioned various activities with yearly trend. ]]></description>
		<s:doctype><![CDATA[Tools & templates]]></s:doctype>
		<pubDate>Tue, 04 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/wirral+primary+care+trust.html"><![CDATA[Wirral Primary Care Trust]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
	</item>
	<item>
		<title><![CDATA[Contract Change Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=347509]]></link>
		<description><![CDATA[This is a template for contract change management. Contract management is the management of contracts made with customers, vendors, partners, or employees. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing any changes that may...]]></description>
		<s:doctype><![CDATA[Tools & templates]]></s:doctype>
		<pubDate>Sun, 21 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/texas.html"><![CDATA[Texas]]></category>
		<category domain="http://resources.bnet.com/topic/change+management.html"><![CDATA[Change Management]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[The Case For Centralized It Contract Management: A Four Force Model]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=321687]]></link>
		<description><![CDATA[Senior executives used to be concerned with whether or not to outsource Information Technology IT resources. Now they are more concerned with figuring out how to efficiently manage the portfolio of IT resources that they have outsourced. From hardware to software, and from help desk to temporary help, organizations today...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 09 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/texas+tech+university.html"><![CDATA[Texas Tech University]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Trends in Contract Management: The Hidden Evolution in Hospital Organization]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=156106]]></link>
		<description><![CDATA[Contract management is an arrangement whereby the day-to-day operation of the hospital is contracted to an outside organization. In the past two decades there has been dramatic growth in the number of hospitals opting for contract management, yet surprisingly little attention has been paid to this phenomenon. This paper reports...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Dec 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/hospital.html"><![CDATA[Hospital]]></category>
		<category domain="http://resources.bnet.com/topic/project+hope.html"><![CDATA[Project HOPE]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/healthcare.html"><![CDATA[Healthcare]]></category>
	</item>
	<item>
		<title><![CDATA[Contract Management: An Enterprise Process Perspective]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=147619]]></link>
		<description><![CDATA[World-class contract management requires that different functional areas perform in a coordinated way across the whole life cycle of a contract. Sales finance, and legal resources may take the lead on hammering out the deal, but operations, accounting, and support must perform over the long term to optimize the associated...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/softrax.html"><![CDATA[Softrax]]></category>
		<category domain="http://resources.bnet.com/topic/world-class+contract+management.html"><![CDATA[World-class Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[The Impact of Compliance on Finance Operations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=147618]]></link>
		<description><![CDATA[This paper reveals about a report that recently surveyed 118 business leaders about how they are responding to the challenges of compliance. The survey was conducted by email and all responses were on an anonymous basis. More than 85% of respondents are CFOs, Controllers, and other senior finance executives. A...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 15 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/compliance.html"><![CDATA[Compliance]]></category>
		<category domain="http://resources.bnet.com/topic/softrax.html"><![CDATA[Softrax]]></category>
		<category domain="http://resources.bnet.com/topic/revenue+recognition.html"><![CDATA[Revenue Recognition]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Total Contract Management With SAP for Life Sciences]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=143795]]></link>
		<description><![CDATA[The dynamics of today's economy require pharmaceutical companies to rigorously manage costs and government compliance as they attempt to increase market share with innovative sales strategies. To ensure profitable growth, companies are responding faster to changing market demands, requiring well-defined goals. This is especially true in the areas of sales...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 26 Aug 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://resources.bnet.com/topic/life+science.html"><![CDATA[Life Science]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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	<item>
		<title><![CDATA[Enterprise Contract Management: An Emerging Requirement for Energy Companies]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=158003]]></link>
		<description><![CDATA[Enterprise contract management is at the heart of the enterprise as contracts and contract data drive much of the business. In response to events in the energy industry, effective contract management has become a requirement of the utmost importance to the financial and operational health of an energy company or...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 28 Jun 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/energy+company.html"><![CDATA[Energy Company]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+contract+management.html"><![CDATA[Enterprise Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/quorum+contract+management.html"><![CDATA[Quorum Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
	</item>
	<item>
		<title><![CDATA[Contract Management Helps Ensure That Negotiated Savings Reach Bottom Line]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=96283]]></link>
		<description><![CDATA[From the executive summary: ‘As corporations turn a strategic eye on sourcing operations, they increasingly realize the need to better manage and enforce their numerous contracts. In many ways, this is old news for transportation and logistics, where contract management tools and processes already are well-established, though still under-used.' The...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Mar 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/keller+international+publishing.html"><![CDATA[Keller International Publishing]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
	</item>
	<item>
		<title><![CDATA[Best Practices to Create Value in Provider-Buyer Relationships]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=56131]]></link>
		<description><![CDATA[A new study from Vantage Partners outlines 20 best practices that transform a key supplier or outsourcing provider relationship from an adversarial set of contract negotiation and contract management interactions into a collaborative partnership that maximizes sustainable value. The study found that businesses increasing view their dealings with suppliers and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Aug 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/everest+group.html"><![CDATA[Everest Group]]></category>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
	</item>
	<item>
		<title><![CDATA[i2 Contract Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=321646]]></link>
		<description><![CDATA[Fortune 1000 companies typically maintain 20,000 to 40,000 active contracts, according to the Institute for Supply Management. Finding contracts and taking advantage of negotiating pricing can be challenging but necessary. i2 Contract Management? is designed to enable companies to create, administer, monitor, and manage global contracts across the enterprise. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Feb 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/i2+technologies+inc..html"><![CDATA[I2 Technologies Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ITWO</category>
		<category domain="tickers">ITWO</category>
	</item>
	<item>
		<title><![CDATA[Contract Management: Improving Corporate Governance]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=58652]]></link>
		<description><![CDATA[The Sarbanes-Oxley act places stringent guidelines on corporate governance, and many executives are hurrying to bring their companies into compliance. How can a contract management system help? The Sarbanes-Oxley Act mandates that corporations develop sound internal controls as well as provide timely and accurate disclosure of financial information to investors....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://resources.bnet.com/topic/sarbanes-oxley+act.html"><![CDATA[Sarbanes-Oxley Act]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+governance.html"><![CDATA[Corporate Governance]]></category>
		<category domain="http://resources.bnet.com/topic/isource.html"><![CDATA[iSource]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/sarbanes-oxley.html"><![CDATA[Sarbanes-Oxley]]></category>
		<category domain="http://resources.bnet.com/topic/regulatory+compliance.html"><![CDATA[Regulatory Compliance]]></category>
		<category domain="http://resources.bnet.com/topic/regulations.html"><![CDATA[Regulations]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/policies+and+procedures.html"><![CDATA[Policies And Procedures]]></category>
	</item>
	<item>
		<title><![CDATA[Five Myths of Contract Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=58658]]></link>
		<description><![CDATA["For years the corporate contract has been an under-appreciated document in the business world. This habit of taking the contract for granted has led to the development of a number of myths regarding the field of contract management. For corporations, these myths minimize the need for a task-specific contract management...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/myth.html"><![CDATA[Myth]]></category>
		<category domain="http://resources.bnet.com/topic/isource.html"><![CDATA[iSource]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
	</item>
	<item>
		<title><![CDATA[Contract Management That Boosts Revenue]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=139517]]></link>
		<description><![CDATA[The paper highlights that to truly achieve greater efficiency, manage growing volumes of agreements, invoice new and renewable contracts effectively, and at the same time recognize revenue properly, focus on revenue management. Thus by integrating contract management into all the revenue management processes of the organization, one can manage the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Nov 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/softrax.html"><![CDATA[Softrax]]></category>
		<category domain="http://resources.bnet.com/topic/revenue+management.html"><![CDATA[Revenue Management]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Globalizing a Retail Contract Management System]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=138349]]></link>
		<description><![CDATA[This case study is of a leader in the global oil and gas industry, which has business units in exploration, development, production, gas marketing, fuels supply, refining, distribution and fuels marketing businesses. For years, its customer service organization employed a decentralized approach to managing contracts with the retail distributors of...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/bearingpoint+inc..html"><![CDATA[BearingPoint Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/free+trade.html"><![CDATA[Free Trade]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BE</category>
		<category domain="tickers">BE</category>
	</item>
	<item>
		<title><![CDATA[ERP Implementation and Order Contract Management Redesign Drives 10x DSO Improvements, 99% Rebate Accuracy, and Margin Preservation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=153881]]></link>
		<description><![CDATA[A $2 billion manufacturer of diagnostic imaging and respiratory care products was experiencing a significant loss of revenue. Multiple legacy systems and business requirements created a complex environment, with no clear accountability. As a result, rebates were being overpaid 2-3% on a base of $150 million, and day's sales outstanding...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/prtm.html"><![CDATA[PRTM]]></category>
		<category domain="http://resources.bnet.com/topic/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+resource+planning+%2528erp%2529.html"><![CDATA[Enterprise Resource Planning (ERP)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Raytheon: Seamless, End-to-End Contract Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=256257]]></link>
		<description><![CDATA[Raytheon is in the business of bidding for and completing huge government contracts. However, data and information on current and past contract bids were stored in various manual (paper-based) ways and on several electronic systems. The company lacked a centralized contract management system to store and manage information pertaining to...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://resources.bnet.com/topic/contract+management.html"><![CDATA[Contract Management]]></category>
		<category domain="http://resources.bnet.com/topic/raytheon+co..html"><![CDATA[Raytheon Co.]]></category>
		<category domain="http://resources.bnet.com/topic/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RTN</category>
		<category domain="tickers">IBM,RTN</category>
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