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		<title><![CDATA[Back to Basics: Helping Outsiders Improve Your Company]]></title>
		<link><![CDATA[http://blogs.bnet.com/harvard/?p=452]]></link>
		<description><![CDATA[Although the economy has fundamentally changed in many ways, this is not the time to abandon some well earned business basics that will see you through bad times as well as good.    One of these lessons is this: Use your customers and other non-employees to help improve...]]></description>
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		<pubDate>Fri, 17 Oct 2008 13:56:51 -0700</pubDate>
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