BNET Industries

Convergys Corp.

(CVG) is in the Technology Industry

Market Cap:$1.4B
Last Fiscal Year Sales:$2.8B
  • Public
  • US
Dow Jones Description

Convergys (NYSE: CVG), headquartered in Cincinnati, provides customer care, human resources and billing services worldwide.

President and Chief Executive Officer
David F. Dougherty
Number of Employees 75,000
Contact Information

201 East Fourth Street

Cincinnati, Ohio 45202

www.convergys.c...

(513) 723-7000

NAICS Code Computer Systems Design Services: 541512

Recent Events

  • Cavalier Telephone Adopts Convergys' Smart BSS Solutions to Streamline Operations, Improve Customer Satisfaction, Lower Costs

    11/10/09 - Licensing / Contract - View Story

  • Convergys Renews Relationship Management Contract with Top 10 Telecommunications Company

    11/02/09 - Joint Venture / Alliance - View Story

  • Convergys Reports Third Quarter Financial Results

    11/01/09 - Financial Announcement - View Story

  • Convergys Reports Contract with Leading Food and Drug Company

    10/22/09 - Joint Venture / Alliance - View Story

  • Fitch affirms Convergys ratings

    10/07/09 - Bond / Stock Rating - View Story

  • Fitch Affirms Convergys' 'BBB-' IDR; Rates Jr. Sub. Convertible Debt 'BB+'; Outlook Negative

    10/07/09 - Bond / Stock Rating - View Story

  • TECH STOCKS: Techs Advance As Brocade Soars On Possible Sale

    10/05/09 - Bond / Stock Rating - View Story

  • Convergys to Support Duke Energy Smart Grid Initiative with Smart Customer Information System

    9/26/09 - Licensing / Contract - View Story

  • Convergys to Launch Work-at-Home Program in UK

    9/27/09 - Product Announcement - View Story

  • Duke Energy partners with Convergys

    9/17/09 - Joint Venture / Alliance - View Story

  • Oppenheimer & Co. maintains Convergys Corp. at 'outperform'

    9/16/09 - Bond / Stock Rating - View Story

  • Duke Energy Inks Outsourcing Agreement with Convergys

    9/17/09 - Joint Venture / Alliance - View Story

  • Billing System for Smart Grid Tech

    9/15/09 - Licensing / Contract - View Story

  • Convergys elects Richard R. Devenuti to board

    8/25/09 - Board Member - Entering - View Story

  • Devenuti named to Convergys board

    8/26/09 - Board Member - Entering - View Story

  • Convergys Reports Q2

    8/01/09 - Financial Announcement - View Story

  • Philippine Call Centers Gain on India

    5/30/09 - Site Opening - View Story

  • NewWave Communications Expands Contract with Convergys for IP Contact Center and More

    5/18/09 - Joint Venture / Alliance - View Story

News & Analysis

convergys corp. - All News and Analysis

Decision Makers

Name (plus bio) Position
David F. Dougherty President and Chief Executive Officer
Earl C. Shanks Chief Financial Officer
John C. Freker Executive Vice President, Customer Management
Clark Handy Senior Vice President, Human Resources
Ronald E. Schultz Senior Vice President, Business Development
Thomas A. Cruz Jr. Senior Vice President, Human Resources and Administration
William H. Hawkins General Counsel, Senior Vice President & Secretary
Michael D. Jones Vice President & Controller
Paresh Shah Vice President & General Manager, Info Management Operations, Hyderabad
Stanley Jeremiah Vice President, Benefits
Theodore J. Cwiok Vice President, Corp Technology
Thomas Hargreaves Vice President, HR
Timothy M. Wesolowski Vice President
C.V. Sathyanarayana Director, Global Solutions Assurance Centre
Taylor Greenwald Director, Investor Relations
John Buda Human Resources Manager
Karen R. Bowman General Counsel and Corporate Secretary
Eric C. Fast Director

Board of Directors

Name (plus bio) Position
David R. Whitwam Compensation & Benefits Committee Chairman
Gary A. Mecklenburge Chairman
James F. Orr Chairman
Steven C. Mason Governance & Nominating Committee Chairman
David B. Dillon Board of Directors
Gary C. Butler Board of Directors
Hagen Hultzsch Board Member
Joseph E. Gibbs Board of Directors
Philip A. Odeen Board of Directors
Ronald L. Nelson Board of Directors
Sidney A. Ribeau Board of Directors
Zeo Baird Board of Directors
ZoE Baird Board of Directors

Organization Position Status
Convergys Corporation President and Chief Executive Officer Current
Convergys Corporation Board of Directors Current
Convergys Corporation Executive Vice President, Global Information Management Former

Organization Position Status
Convergys Corporation Chief Financial Officer Current
NCR Corporation Cfo Former
NCR Corporation Vice President of Corporate Finance Former

Organization Position Status
Convergys Corporation Executive Vice President, Customer Management Current

Organization Position Status
Convergys Corporation Senior Vice President, Human Resources Current

Organization Position Status
Convergys Corporation Senior Vice President, Business Development Current
Fort Knox National Company Board Member Current
More Than Computers Inc. division president Former
Accenture Ltd. senior consultant Former
InaCom Corporation Former
University of Michigan MBA Former
University of Michigan Undergraduate Degree In Science and Engineering Former

Organization Position Status
Convergys Corporation Senior Vice President, Human Resources and Administration Current

Organization Position Status
Convergys Corporation General Counsel, Senior Vice President & Secretary Current
Convergys Corporation Secretary Current
Convergys Corporation General Counsel Former

Organization Position Status
Convergys Corporation Vice President & Controller Current

Organization Position Status
Convergys Corporation Vice President & General Manager, Info Management Operations, Hyderabad Current

Organization Position Status
Convergys Corporation Vice President, Benefits Current

Organization Position Status
Convergys Corporation Vice President, Corp Technology Current

Organization Position Status
Convergys Corporation Vice President, HR Current

Organization Position Status
Convergys Corporation Vice President Current
Convergys Corporation Controller Former
Convergys Corporation Principal Accounting Officer Former

Organization Position Status
Convergys Corporation Director, Global Solutions Assurance Centre Current

Organization Position Status
Convergys Corporation Director, Investor Relations Current
Convergys Corporation Director, Investor Relations Former

John comes to us via Calgary, Alberta. Currently he is the Senior Human Resources Manager with Convergys here in Kamloops. John manages the Human Resources activities on behalf of 1200 Agents and staff at Kamloops' largest private sector employer. John's Human Resources career includes senior capacities with organizations such as Sobeys West, Southern Alberta Institute of Technology and Ontario Hydro. His Human Resources activities have centered on employee relations, management development and organizational effectiveness. In addition to his current Board membership with the BCWP, John's other current activities include teaching Human Resources courses at Thompson Rivers University. Prior activities include Board membership with the Robert Thompson Youth and Family Centre and lengthy terms as a management volunteer with the Calgary Not for Profit Management Centre. Other volunteer activities include a three-year stint as a distress line volunteer with the Calgary Distress Centre and as a volunteer rehabilitator with the Calgary Wildlife Rehabilitation Society where he played a leading role in the raising of 3-orphaned Cougars. John is married. He and his wife have one daughter currently attending the University of Victoria who has completed her undergraduate studies earning a degree in Biology. She will be starting Masters in Resources Management in the fall of 1996.

Organization Position Status
Kamloops Wildlife Park Society Society Vice President Current
Convergys Corporation Human Resources Manager Current
Calgary Wildlife Rehabilitation Society Volunteer Former

Organization Position Status
Convergys Corporation General Counsel and Corporate Secretary Current
Convergys Corporation President, Employee Care Former

Organization Position Status
Convergys Corporation Compensation & Benefits Committee Chairman Current
PPG Industries, Inc. Board of Directors Current
Whirlpool Corporation Chief Executive Officer Former
Whirlpool Corporation Chairman Former
Convergys Corporation Board of Directors Former

Organization Position Status
Becton, Dickinson & Company Executive Vice President Current
Convergys Corporation Chairman Current
Becton, Dickinson & Company Director Current
Convergys Corporation CEO Former

Organization Position Status
Convergys Corporation Chairman Current
Convergys Corporation Chief Executive Officer Former

Organization Position Status
Convergys Corporation Governance & Nominating Committee Chairman Current
Convergys Corporation Compensation & Benefits Committee Member Current
Convergys Corporation Director Former

Mr. Dillon was elected Chairman of the Board on June 24, 2004 and Chief Executive Officer effective June 26, 2003. Prior to this, he was elected President and Chief Operating Officer effective January 26, 2000. Upon the merger with Fred Meyer, Inc., he was named President of the combined Company. Prior thereto, Mr. Dillon was elected President and Chief Operating Officer of Kroger effective June 18, 1995. Prior to this he was elected Executive Vice President on September 13, 1990, Chairman of the Board of Dillon Companies, Inc. on September 8, 1992, and President of Dillon Companies, Inc. on April 22, 1986.

Organization Position Status
The Kroger Co. Chief Executive Officer Current
Baker's Supermarkets, Inc. CEO Current
Fred Meyer Stores, Inc. CEO Current
Smith's Food & Drug Centers, Inc. CEO Current
The Kroger Co. Chairman Current
Convergys Corporation Board of Directors Current
The Kroger Co. President Former
Dillon Companies, Inc. President Former
The Kroger Co. Coo Former
Dillon Companies, Inc. Executive Vice President Former
The Kroger Co. Executive Vice President Former
Dillon Companies, Inc. Board Chairman Former

Organization Position Status
Convergys Corporation Director Current

Organization Position Status
Convergys Corporation Board of Directors Current

Organization Position Status
Telesoft Partners Senior Advisor Current
RADWARE Ltd. Board of Directors Current
Hyperchip, Inc. Board Member Current
RIT Technologies Ltd. Board Member Current
Convergys Corporation Board Member Current
SCM Microsystems, Inc. Director Current
Norbelle, LLC Board of Directors Current
Narus, Inc. Board Member Current
Axerra Networks, Inc. Board Member Current
TranSwitch Corporation Board of Directors Current
Volkswagen AG executive director Former
Earn Corporation Founder Former
The Research Network, Inc. Founder Former
Volkswagen AG Corporate Executive Former
International Business Machines Corporation visiting scientist Former
Gourmet Services Inc. Executive Positions Former
Electronic Data Systems Corporation Executive Positions Former
Internet Corporation for Assigned Names and Numbers Board of Directors Former
Technical Services Group Director Former
Deutsche Telekom AG Management Board Former
Scm, Inc. Director Former
Actelis Networks, Inc. Board Member Former
University Corp. Ph.D. Degrees In Nuclear Physics Former
University Corp. M.S. Former
Deutsche Telekom AG member Former
TranSwitch Corporation member Former

Organization Position Status
Convergys Corporation Board of Directors Current

Organization Position Status
TRW, Inc. Chairman Current
Avaya Inc. Chairman Current
The AES Corporation Chairman Current
The Henry L. Stimson Center Board of Directors Current
The Center for Public Integrity Board of Directors Current
Convergys Corporation Board of Directors Current
Chain Bridge Bank, N.A. Director Current
The Reynolds & Reynolds Company Board of Directors Current
Avaya Inc. Board of Directors Current
The AES Corporation Director Current
The Reynolds & Reynolds Company Acting Chief Executive Officer Former
BDM International Chief Executive Officer Former
PricewaterhouseCoopers president Former
BDM International President Former
Co-Defense President Former
Wilson Sporting Goods Co. Vice President Former
Co-Defense Principal Deputy Assistant Secretary Former
WGL Holdings, Inc. Former
The Reynolds & Reynolds Company Chairman Former
Apogen Technologies, Inc. Chairman Former
NYSE Group, Inc. Director Former
Northrop Grumman Corporation Board of Directors Former
The Reynolds & Reynolds Company Director Former
BDM International Director Former
PricewaterhouseCoopers Vice Chairman Former
University of Wisconsin Master's degree Former
University of South Dakota Bachelor of Arts degree Former

Ronald L. Nelson has served as a member of the Hanesbrands board since July 2008. Nelson has been chairman and chief executive officer of Avis Budget Group, Inc. since August 2006. Avis Budget Group, Inc. is the legal successor to Cendant Corporation, which split into three separate public companies as of Aug. 1, 2006. Prior to the split, Nelson was a director of Cendant Corporation from April 2003, chief financial officer from May 2003 until August 2006, and president from October 2004 to August 2006. Nelson was also chairman and chief executive officer of Cendant Corporation’s vehicle rental business from January 2006 to August 2006. From December 2005 to April 2006, Nelson was interim chief executive officer of Cendant Corporation’s former travel distribution division. From April 2003 to May 2003, Nelson was senior executive vice president, finance. From November 1994 to March 2003, Nelson was co-chief operating officer of DreamWorks SKG. He was also executive vice president, chief financial officer and a director at Paramount Communications, Inc., formerly Gulf + Western Industries, Inc.

Organization Position Status
Budget Group, Inc. Chairman and CEO Current
Budget Rent A Car System, Inc. Chairman of the Board, Chief Executive Officer and Director Current
Avis Budget Group, Inc. Chairman of the Board of Directors and Chief Executive Officer Current
Hanesbrands Inc. Board of Directors Current
Convergys Corporation Board of Directors Current
Avis Budget Group, Inc. President Former
DreamWorks SKG Co-Chief Operating Officer Former
Paramount Communications Cfo Former
Avis Budget Group, Inc. Chief Financial Officer Former
Paramount Communications Executive Vice President Former
Avis Budget Group, Inc. Operator Former
Avis Budget Group, Inc. Director Former
Paramount Communications Director Former
University of California, Los Angeles MBA Former
University of California, Berkeley bachelor's degree Former

Organization Position Status
Convergys Corporation Board of Directors Current

Organization Position Status
Convergys Corporation Board of Directors Current

Organization Position Status
Un Ict Task Force Current
Convergys Corporation Board of Directors Current
Save The Children Board of Directors Current
Boston Properties, Inc. Board of Directors Current
Aetna Inc. Senior Vice President Former
Yale Law School senior visiting scholar Former
University of California, Berkeley JD Former
University of California Jd Former
University of California, Berkeley Undergraduate Degree Former

Executive News

  • Convergys to Present at the Citi Investment Research Global...

    MSN Money - 9/02/09 - View Story

  • Richard R. Devenuti Elected to Board of Directors of Convergys

    Business Wire - 8/25/09 - View Story

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     CVG $11.76 +0.15 (1.29% )
Intraday | 3 Month | 6 Month | 1 Year
Average Volume 1,276,030
Shares Outstanding 183.25M
Market Cap 2.2B
Year High 11.81
Year Low 4.02
Earnings Per Share -1.21
P/E Ratio -9.72
Dividend N/A
Yield N/A
IndustryTop Rated

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